A top business leader, on a business trip to Tokyo, went to a shopping mall after his meetings, As he entered the mall, a little lady welcomed him with a warm smile. He was very touched. She smiled to each customer walking into the mall.
The man started wondering if she was tired of doing the same thing again and again, so he asked“My dear lady, aren't you tired of doing this job? How long have you been at it?” The lady smiled and said, “No, sir ,I have been working here for ten years, and I like my job.” The man was shocked and asked,“Why do you like it?” The lady smiled again and said,“Sir, because I am serving my country.” The man asked, “You are serving your country by smiling?” The lady replied,“Yes, sir. When I smile, the customers feel happy. They shop more, and my boss is happy, and pays me more. Since I am paid more, I can take care of my family. Since I can take care of my family, they are happy. Since customers buy goods, there is more demand, and with more demand there are more factories. Since there are more factories, there are more jobs, and everyone is happy.”
Amazed by her attitude the man thanked her. When he returned to his county, he worked hard to spread the same attitude among his workers, and today his company is one of the most successful companies in the word.
1.Where did the lady talk with the leader?
A.At a hotel. B.In a restaurant. C.In a mall.
2.What was the lady's job?
A.Smiling B.Serving her country. C.Saying welcome.
3.The lady’s smiles made the customers
A.surprised. B.happy. C.excited.
4.From this passage,we know in the leader's company.
A.there are no women working
B.all the workers must be serious
C.all the workers must serve with smiles
5.What can be the best title for the passage?
A.A Hard—working Lady
B.How to Be a Top Leader
C.How One Can Make a Difference
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