Question

【题目】 I went out to breakfast this morning to meet a friend. It was voice. But what wasn't so lovely was the lady who took our__________

She spoke in a way that was_______,unhappy, certainly not friendly and sort of rude.Working in hospitality(服务行业)myself, I ________it.

When it was my turn to come close to her and order, I thought to myself,“What can I do here to make her day, to appreciate her, to make her smile?”

I had nothing.

Surely there must be______ I could sincerely compliment (称赞)her on. Then there it was, and I knew instantly(=at once).

It was her voice. She had the most unbelievably well spoken and clear voice, It was SO good. And that was what I would________ her for.

So after she took my order and gave me the same unfriendly attitude, I told her. I said: “I hope you don't mind me saying so, but you have the most ______voice. It's so clear, well spoken and sounds so professional.”

I told her how she honestly had one of those voices that would be_______ for voice-overs(配音), announcements or even radio.

Her face lit up, she smiled (the first time I had seen her do so), and as I left and walked away, noticed her whole attitude change. The customer behind me received a totally different kind of________, a better one. And it was all because of what I did. Something so_______.

There was a time when this sort of thing would have embarrassed me, or I'd have been way too shy and hard to say such a thing. Not now. Now I_______.

Why?

Because I have the power. The power to completely change someone's day by something as simple as a few kind words.

And you have this power too. We all do.

【1】A.seatB.foodC.orderD.menu

【2】A.impatientB.warm-heartedC.shyD.proud

【3】A.understoodB.lookedC.consideredD.noticed

【4】A.nothingB.somethingC.anythingD.everything

【5】A.thankB.praiseC.blameD.trust

【6】A.amazingB.amusingC.funnyD.trusty

【7】A.perfectB.clearC.knownD.normal

【8】A.paymentB.serviceC.understandingD.choice

【9】A.simpleB.differentC.interestingD.difficult

【10】A.needB.mayC.wouldD.must

Answer 1

【答案】

【1】C

【2】A

【3】D

【4】B

【5】B

【6】A

【7】A

【8】B

【9】A

【10】D

【解析】

文章大意：作者去饭店吃饭，遇到女服务员心情不太好，作者用自己的语言和善良让她开心起来。

【1】句意：但不太可爱的是接我们订单的那位女士。

seat座位；food食物；order点菜；menu菜单。根据下句When it was my turn to come close to her and order, I thought to myself,当轮到我靠近她点餐时，我心想可知，那位女士是负责我们订餐的，take one’s order点菜，故答案为C。

【2】句意：她说话的方式不耐烦、不高兴，当然不友好，还有点粗鲁。

impatient不耐烦；warm-hearted热心的；shy害羞的；proud骄傲的。根据空后词unhappy, certainly not friendly and sort of rude不高兴，当然不友好，还有点粗鲁的提示，空处的词应是否定意义的词“不耐烦”，故答案为A。

【3】句意：我自己在服务行业工作，我注意到了。

understood理解；looked看；considered仔细考虑；noticed注意到。根据下句“What can I do here to make her day, to appreciate her, to make her smile?我能做些什么来让她高兴，欣赏她，让她微笑可知，作者“注意到了”女服务员的心情不好，故答案为D。

【4】句意：肯定有什么我可以真诚地称赞她的事情。

nothing没有事情；something某事；anything任何事情；everything每一件事情。根据上句 I had nothing.我没有事情可做和本句中surely的提示可知，肯定有我可以真诚地称赞她的事情，故空处的词为“某件事情”，故答案为B。

【5】句意：那就是我要赞扬她的事情。

thank感谢；praise赞扬；blame责备；trust相信。根据上句 It was SO good.它是那么地好可知，空处的词应为“赞扬”，故答案为B。

【6】句意：但是你有最令人惊奇的声音。

amazing令人惊奇的；amusing逗笑的；funny有趣的；trusty可信赖的。 根据前句She had the most unbelievably well spoken and clear voice她有着令人难以置信的流利的语言和清晰的声音可知，空处的词为“令人惊奇的”，故答案为A。

【7】句意：我告诉她，她怎么真地会有完美的配音、宣告甚至广播的声音。

perfect完美的；clear清晰的；known知名的；normal正常的。根据前句She had the most unbelievably well spoken and clear voice她有着令人难以置信的流利的语言和清晰的声音可知，空处的词为“完美的”，故答案为A。

【8】句意：我后面的顾客得到了完全不同的服务，一种更好的服务。

payment付款；service服务；understanding理解；choice选择。根据前句 and as I left and walked away, noticed her whole attitude change.当我离开时，注意到她整个的态度发生了变化可知，空处的词为“服务”，故答案为B。

【9】句意：事情很简单。

simple简单的；different不同的；interesting有趣的；difficult困难的。由前文女服务员的不高兴、不耐烦，仅仅因为作者的一句称赞，服务员整个的态度发生了变化可知，空处的词为“简单的”，故答案为A。

【10】句意：现在我必须这样做。

need 需要；may可能；would想要；must必须。根据下句 The power to completely change someone's day by something as simple as a few kind words.用简单的几句好话就能完全改变一个人的一天可知，空处的词为“必须”，故答案为D。