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Have you ever noticed that you’re treated differently in stores based on your sex,age,race(种族)and even the way you dress? I certainly have,so 1 wanted to see exactly what happens inside these stores that are meant to be run with“customer(顾客)service”.

A young man in ripped jeans and a hoodie went into a car shop and asked for a price on the top of the line vehicle.The salesman looked him up and down and said.“I don’t think you can afford a car like this.Have a look at the inferior cars over here.”

As you can imagine,the young man was angry and left the showroom.Two days later, the

young man walked back in,and he walked up to the salesman who had served him two days before and asked,“Hi,do you remember me? You said l should look at the inferior cars the other day.”The salesman nodded and said yes.

The young man then asked him to just quickly come outside and have a look at something.

They walked out and the young man pointed to the brand—new top of the line Ford and said.“I paid with cash(现金),do you like my new car?”And then the salesman quickly left.

Maybe many businesses don’t understand a fact—if they don’t treat their customers equally,they will lose business.Not every one of the above people will ever go back to those companies and they won’t recommend them to anyone.You will not only lose repeat business but also lose up to 10 customers,for every person you treat badly will not recommend your companies and will tell people not to go to these places.

1.What fact does the writer mainly tell us about treatment in the passage?

A.Everyone is treated equally in their life.

B.Many people are treated unequally in their life.

C.People don’t need to be treated equally in their life.

D.People need society to provide an equal environment.

2.What does the underlined word“inferior”mean in Chinese?

A.高级的 B.崭新的 C.下等的 D.二手的

3.Which of the following is TRUE according to the passage?

A.The young man in brand.new jeans and a hoodie entered the showroom.

B.All the people treated badly will go back to complain about the service.

C.The salesman left quickly because he felt very embarrassed(尴尬的).

D.If customers are treated equally, companies will lose repeat business.

4.Which of the English sayings can we get after reading the passage?

A.Love me love my dog.

B.A miss is as good as a mile.

C.A clean hand wants no washing.

D.Never judge from appearance.

1.B

2.D

3.C

4.D

【解析】

试题分析:这篇短文主要介绍了在生活中因为种族,性别,年龄,及穿戴方式,有可能受到不同的对待。作者通过一个年轻人的经历告诉人们,以貌取人的对待顾客有肯能会影响他们的生意。

1.主要意思,可知许多人受到过不公平的待遇,故选B。

2.】细节理解题。根据短文可知售货员因为年轻人的穿着而看不起他买好车,故推测可知是二手车,故选D。

3.短文描述可知售货员因为自己以貌取人,所以尴尬离开,故选C。

4.归纳理解题。根据短文大意可知,作者想告诉人们不要以貌取人,故选D。

考点:故事类短文阅读。

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