19.听第二段材料,回答第9至11小题. 9.What's Tom's problem? A.He can't sing. B.He has no neighbors. C.His neighbors are too noisy. 10.What will Tom decide to do? A.To call the police. B.To talk with his neighbors. C.To close his windows at night. 11.What might Tom be like? A.Polite. B.Stupid. C.Strange.