11．请听一段独白，完成第14至第15小题． 14．What should a good listener do？ A．Empty his own ideas and thoughts before listening． B．Stand with his arms crossed while listening． C．Ask as many questions as possible while listening． 15．How can you get more information about a good listener？ A．By post． B．By email． C．Over the phone．
18．请听一段独白，完成第14至第15小题． 14．Why do many westerners like to talk about their families？ A．Because they marry at an early age． B．Because they are proud of their large families． C．Because their family relations are very close． 15．Which is the safest way to start a conversation about westerners'families？ A．Judging by the rings they wear． B．Asking some general questions． C．Listening to what they say carefully．
