Dear Sir,
I am writing to you about my stay at your hotel. My wife and I arrived on Saturday, May 15th and stayed for a week. Though we were treated well and found the service excellent, we think there are one or two things we should bring your attention.
1. We hoped for a nice holiday from our busy work lives, and your ad said “comfortable and quiet”. We want to have a chance to enjoy ourselves. However, we were always waken up by the noise every morning. Is it really necessary for the workers to start their repair work so early?
2. We hoped to swim in your “wonderful pool”. To our disappointment(失望), we found that it was closed for the whole time of our stay.
I hope you do not mind my writing to you about these things, but I would be happy if you could give me some explanation(说明). As I said at the start, it is a pity, and your service is so good in other places.
I hope to hear from you soon.
Yours sincerely
Tom Green
【小题1】Who is Mr. Tom Green probably writing this letter to?
| A．His friend. | B．The owner of a hotel. |
| C．A reader. | D．His father. |
| A．On May 15th. | B．A week ago. |
| C．Last year. | D．On a cold morning. |
| A．The hotel was very comfortable and quiet. |
| B．The workers in the hotel were very hard-working. |
| C．He thought the hotel didn’t provide them with a quiet place. |
| D．The service in the hotel was very excellent. |
| A．He felt disappointed because the swimming pool was closed for the whole time of their stay. |
| B．He felt disappointed because the swimming poop was too small. |
| C．He felt excited about it because he had a good time there. |
| D．He found it really wonderful, just like the words in the ad. |
| A．An invitation letter. | B．A thank-you letter. |
| C．A sorry letter. | D．A complaint letter. |
【小题1】B
【小题2】A
【小题3】C
【小题4】A
【小题5】D
解析试题分析：本文主要讲述Tom Green给他在度假时所住的酒店写得一封抱怨信，Tom Green对这家酒店提出了在住宿时遇到的两个问题，并且希望能得到酒店管理者的答复。
【小题1】细节理解题。根据 第一段第一句话I am writing to you about my stay at your hotel.“我写信给你关于我住在你家酒店的一些事”可知他是给度假时居住的酒店所有人写得信，故选B。
【小题2】细节理解题。根据第一段第二句话My wife and I arrived on Saturday, May 15th and stayed for a week.我和我的妻子在5月15日星期里在你的酒店住了一周。可知他在5月15日到的酒店。故选A。
【小题3】段落大意题。第二段大意为“他想要度假来放松一下，希望能像酒店广告语说的那样舒适安静的生活，但是每天早晨都被工人工作的声音吵醒。”可知酒店没有给他们提供一个安静的环境。故选C。
【小题4】细节理解题。根据第三段We hoped to swim in your “wonderful pool”. To our disappointment(失望), we found that it was closed for the whole time of our stay.“我希望能在你美丽的游泳池里游泳，但令我失望的是我们在酒店的时候它一直是关闭的。”可知他对酒店的游泳池很失望。故选A。
【小题5】主旨大意题。本文的信件是对度假时所住酒店的抱怨，故选D。
考点：书信类短文阅读。
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