【题目】听一段材料，回答下面几个小题。
【1】What is the man trying to return to the store?
A.A dress.
B.A shirt.
C.A sweater.
【2】Why does the man want to return the item?
A.It is the wrong size.
B.It has a hole.
C.It gets smaller and fades.
【3】What does the woman offer to do for the man?
A.Return his money.
B.Exchange the item.
C.Give him store credit.
【答案】
【1】C
【2】C
【3】B
【解析】听力原文：
W:How can I help you?
M:I’d like to return this sweater.I bought it a week ago.
W:Well,first of all,what seems to be the problem?
M:Well,isn’t it obvious by just looking at it? The first time I washed and dried it,the thing shrank at least five sizes.
W:Uh,I see what you mean,but did you follow the washing instructions?
M:How was I supposed to know that? The label is written in Spanish! And the color faded from a nice dark blue to a light green.
W:Sir,we take a lot of pride in our clothing. What I can do is allow you to exchange the sweater for another one.
M:But I just want my money back!
W:Sorry.Since the item you bought was on clearance,we can’t give back your money.
M:A clearance item! Was I supposed to know that?
W:I guess you didn’t read the fine print in our ad.Look. Here’s the ad,and the information about the clearance sale is right here.
M:OK.I’ll exchange it for another one.But you should give credit for your goods next time.
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