Jerry rushed home he heard the news, only that his houses had been burnt down and all the furniture burnt out.
A. as soon as; finding B. immediately; to find
C. the moment; find D. when; found
科目：高中英语 来源：2014-2015学年乐清市高三上10月月考英语试卷（解析版） 题型：单项填空
Experts warn that global warming will cause extreme climate changes including more______ floods, heat waves and droughts.
A. usual B. ordinary C. frequent D. common
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科目：高中英语 来源：2014-2015学年河南濮阳第一中学高三上期中英语试卷（解析版） 题型：书面表达
假设你是新华中学的高三学生李华，你校打算邀请阿里巴巴首席执行官马云来学校做一次毕业典礼演讲，请你给马首席写一封邀请信。内容包括：
1.说明写信的目的；
2.说明演讲的具体安排-----时间：5月30日；地点：学校操场;
主题：怎样通过个人奋斗实现人生理想；
3.表达感谢与祝福。
注意：1.词数100左右，开头结尾已给出，不计入总词数；
2.可适当增加细节，以使行文连贯；
3.参考词汇：毕业典礼演讲 commencement speech
Dear Mayun, CEO of Ali Baba,
My name is Li Hua. I’m a Senior 3 student from Xinhua Middle School.
Sincerely yours,
Li Hua
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科目：高中英语 来源：2014-2015学年甘肃天水秦安县第二中学高三上学期第四次检测英语试卷（解析版） 题型：阅读理解
Most of us are expecting high-quality customer service in our daily life, but actually enjoying a happy purchase is easier said than done.
Shoppers seldom complain to the manager or owner of a retail store, but instead they will alert their friends, relatives, co-workers, strangers—and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde Group and Wharton School.
“Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde Group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four others, and will no longer visit the specific store. For every dissatisfied customer, a store will lose up to three more due to negative review. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved parking problems by getting moonlighting (业余兼职的) local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.
Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly,” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
1.Why are store managers often the last to hear complaints?
A. Most customers won’t bother to complain even if they have had unhappy experiences.
B. Customers have no easy access to store managers.
C. Few customers believe the service will be improved.
D. Customers would rather relate their unhappy experiences to people around them.
2.What does Paula imply by saying “the shopper must also find a replacement” (Line 2, Para. 4)
A. New customers are bound to replace old ones.
B. Most stores provide the same kind of service.
C. Not complaining to manager causes the shopper some trouble too.
D. It is not likely the shopper can find the same products in other stores.
3.Shop owners often hire moonlighting police as parking attendants so that shoppers________.
A. can stay longer browsing in the store
B. won’t have trouble parking their cars
C. won’t have any worrier about security
D. can find their cars easily after shopping
4.What contributes most to smoothing over issues with customers?
A. Design of store layout.
B. Hiring of efficient employees
C. Huge supply of goods for sale.
D. Manners of the salespeople.
5.To achieve better shopping experiences, customers are advised to ________.
A. exert pressure on stores to improve their service
B. voice their dissatisfaction to store managers directly
C. settle their disputes with stores in a diplomatic
D. shop around and make comparisons between stores
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科目：高中英语 来源：2014-2015学年甘肃秦安第一中学高三上第三次检测英语试卷（解析版） 题型：阅读理解
Introduction to Piano
No matter what you do in life, it’s always important to start with the basics. Taught by experienced musician Dennis Dykstra, this class will give beginning piano learners an introduction to the keyboard, keys, scales, chords, melodies, and note reading. This class is combined with adult class.
Brinton ( Beg. , Ages 8-17 )…# 487919
Sat. , Apr. 13---Jun 1, 10:30 AM---12 PM
$56 Residents / $112 Non-residents
Guitar Lesson
Learn basic chords, notes, and different strumming (弹奏) techniques. Strum your way to fun. Bring your own guitar. Classes are combined with youth guitar classes.
Brinton ( Beg./ Int. , Ages 12-17 ) …# 37623
Sat. , Apr. 13 –-- Jun.1, 2 PM --- 3:30 PM
$110 Residents / $220 Non-residents
Hip Hop Culture & Modern Dance
Hip hop is a dance form that has origins in New York’s folk culture and has become popularized by the entertainment industry. The steps evolve from tap, jazz & belly dance. The class will consist of clean hip hop music techniques, steps and a routine.
Hamilton( Ages 6-12 )…# 38475
Tue. , Apr, 16---Jun 4, 7 PM --- 8 PM
$18 Residents / $36 Non-residents
Science of Magic and Fantastic Fliers
This super science sampler introduces participants to two hot topics: magic and flight! In science of magic, participants learn the science behind illusions, mind reading and perform a magic escape! Amaze and amuse friends.
In fantastic fliers, participants will fly through flight and aerodynamics ( 空气运动学 ) basics. Discover the four forces that affect flight. Make and test various plane designs to see these forces in action! Not suitable for free or reduced fees.
Jueau ( Ages 4-12 )… #370956
Mon. , Feb. 4, 5:30 PM --- 7:30 PM
$80 Residents / $160 Non-residents
1.The activity Introduction to Piano is intended for those ______.
A. who just begin to learn how to play the piano
B. who are experienced in playing the piano
C. who show interest in teaching the piano lessons
D. who are willing to make the piano for musicians
2.If Mary’s son is 5 years old, she may choose ______ for him.
A. Guitar Lesson
B. Science of Magic and Fantastic Fliers
C. Hip Hop Culture & Modern Dance
D. Introduction to Piano
3.The underlined word “evolve” in the passage is closest in meaning to “______”.
A. die B. develop C. escape D. reduce
4.If you want to learn how to play the guitar, you have to go at ______.
A. 10:30 AM---12 PM B. 5:30 PM --- 7:30 PM
C. 2 PM --- 3:30 PM D. 7 PM --- 8 PM
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科目：高中英语 来源：2014-2015学年甘肃秦安第一中学高三上第三次检测英语试卷（解析版） 题型：单项填空
Generally speaking, the window seat is usually the first one .
A. to take B. taken
C. to be taken D. taking
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科目：高中英语 来源：2014-2015学年甘肃秦安第一中学高三上第三次检测英语试卷（解析版） 题型：单项填空
One of the witnesses to the accident wrote a report to the police, he described what had happened.
A. for whom B. with whom
C. to which D. in which
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科目：高中英语 来源：2014-2015学年福建漳浦第三中学高三上第二次调研考试英语试卷（解析版） 题型：单项填空
The Ukrainian official said that their soldiers_____a major town controlled by the armed rebels after a violent attack.
A.crushed B.seized
C.persevered D.grasped
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科目：高中英语 来源：2014-2015学年福建长汀县第一中学高三上第四次月考英语试卷（解析版） 题型：阅读理解
I used to think of myself as a person learned in books, but my bookshelves told a different story. Apart from a few Indian novels and an Australian book, my literature collection only consisted of British and American titles. Worse still, I couldn’t ever found anything in translation. My reading was limited to stories by English-speaking authors.So, at the start of 2012, I set myself the challenge of trying to read a book from every country in a year to find out what I was missing.
With no idea where to get those books, I was unlikely to find publications from nearly 200 nations on the shelves of my local bookshop, so I decided to ask the readers all over the world for help. I created a blog called A Year of Reading the World and put out an appeal for suggestions of titles that I could read in English.
The response was amazing. People all over the world were getting in touch with me, offering ideas and book lists. Some posted me books from their home countries. In addition, several writers, like Turkmenistan’s Ak Welsapar and Panama’s Juan David Morgan, sent me unpublished translations of their novels, giving me a rare opportunity to read works unavailable in Britain. Even with
such an extraordinary team of bibliophiles(爱书者) behind me, however, sourcing books was no easy task. With translations making up only around 4.5 per cent of literary works published in the UK, getting English versions of stories was tricky.
One by one, the books from the countries on the list filled my heart with laughter, love, anger, hope and fear. Lands that had once seemed exotic and remote became close and familiar to me. At its best, I learned, reading makes the world real.
1.The author realized she was not a learned person when she found ________.
A. she could do nothing but read books
B. she didn’t have any translated books.
C. she had never been to Indian and Australian
D. she could only read simple English stories
2.What was the challenge the author set for herself?
A. Looking for publications to publish her own books.
B. Creating a blog to offer help to other readers.
C. Reading books from nearly 200 countries in a year.
D. Giving some suggestions on learning English.
3.It was not easy to find the books mainly because ________.
A. the readers were unwilling to offer help
B. there were too few translations in the UK
C. the author had no time and no chance to do it
D. the writers didn’t want to publish their books
4.We can infer that by reading the books from other countries, the author feels ________.
A. satisfied and rewarded
B. thankful and pitiful
C. calm and peaceful
D. bored and regretful
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