Question

In the past, when people had problems, they usually went to their families or friends to get advice. Today it is possible to get advice from radio shows, TV programmes and telephone hot lines. A hot line is a telephone line. It offers a direct way of getting in touch with advisers. Most hot lines are completely anonymous. That is to say, callers do not have to say their names or telephone numbers. Most hot lines are free. Callers do not have to pay for the advice or the phone calls. At some hot lines, the advisers are volunteers. Other hot lines pay their advisers for their work. Usually the advisers are full-time-job people with years of education and experience, but sometimes the advisers have only taken a short class before starting to work on the hot line. All the advisers listen to people and help them solve their problems.

1.How did people get advice when they had problems in the past?

A. They listened to the radio

B. They went to their families or friends

C. They watched TV programmes

D. They made telephone calls

2.What is a telephone hot line?

A. A hot telephone

B. A phone call to the listeners

C. A training class on the phone

D. A telephone line for people to get advice

3. What does the underlined word anonymous mean in Chinese in the passage?

A. 开放的 B. 虔诚的

C. 匿名的 D. 免费的

4.According to the passage, how does a caller get in touch with the adviser working on the hot line?

Answer 1

1.B

2.D

3.C

4.D

【解析】

试题分析：本文主要是说明什么是热线电话以及与热线电话有关的信息。

1.In the past, when people had problems, they usually went to their families or friends to get advice.可知以前人们都是向朋友和家人征询建议。故B正确。

2.A hot line is a telephone line. It offers a direct way of getting in touch with advisers.可知热线电话就是向别人提供某些建议的电话。故D正确。

3.Most hot lines are completely anonymous. That is to say, callers do not have to say their names or telephone numbers中的解释That is to say, callers do not have to say their names or telephone numbers可知打电话的人不需要说出名字和电话号码，也就是说是匿名的。故C正确。

4.D 推理题。根据第一段A hot line is a telephone line.可知要通过热线电话征求建议，是要打电话的。所以选项里只有D项通过电话在联系。故D正确。

考点：说明文阅读理解