Question

【题目】假如你是耀华中学的李华，于2014年12月26日在Amazon图书网站购买了外文小说Twilight。在阅读过程中，发现小说缺页严重，你想通过网站客服解决该决问题，特写了一封邮件，内容如下：

1. 购书时间及书名；2.书籍的问题；3. 希望有合理的解决方法；4. 期待尽快得到回复并表示感谢。

要求：(1)包括所有内容；(2)信的开头已写好(不计入总词数)；(3)词数：100左右；

Dear Sir/ Madam,

I am a student from Yao Hua Middle School. I’m Li Hua, a student of Yaohua Middle School.

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Yours,

Li Hua

Answer 1

【答案】

Dear Sir/ Madam,

I am a student from Yao Hua Middle School. As a faithful supporter of your website, I have enjoyed your convenient and timely service. But this time, I am writing for your help.

On December 26th, I ordered a best-seller Twilight through your website. Unfortunately, quite a few pages were found missing when I read it afterwards, greatly affecting my understanding of the book.

I was wondering whether you could solve this problem in a proper way, for instance, sending me a new book, for I really love the book.

Your earliest replay will be highly appreciated. Thank you!

Yours,

Li Hua

【解析】