Woman: | Can't you do something about the service in this hotel,manager? |
Man: | I'm sorry madam.What's the problem (61)exactly(exact)? |
Woman: | My breakfast,that's the problem. |
Man: | Yes? |
Woman: | I(62)ordered(order) a breakfast from room service all at least half an hour ago. |
Man: | Yes? |
Woman: | I've telephoned room service three times,(63)butmy breakfast still hasn't come. |
Man: | I see. |
Woman: | I've got(64)animportant meeting at nine o'clock.And now(65)itseems I'll have(66)to go(go) there without breakfast.Really,I don't think this is good enough. |
Man: | I am very sorry about this,madam.You ordered breakfast half an hour ago and you've phoned three times since then. |
Woman: | That's right. |
Man: | I'm really sorry about that.You should have received your breakfast no later than five or ten minutes after you'd ordered it. |
Woman: | That's (67)whatI thought. |
Man: | The problem may be that they are short of people in the kitchens recently.But I'll work into this.And I'll make sure that the(68)breakfast/foodis sent to you immediately.Full English breakfast,was it? |
Woman: | Yes.Full English breakfast. |
Man: | Very well,madam.I'll deal(69)withthis myself and I'll have it (70)sent(send) up to your room right away. |
分析 Woman:经理,难道你不能管管你们酒店的服务吗?
Man:对不起,女士,到底是怎么回事?
Woman:我的早饭,就是这个问题.
Man:是吗?
Woman:我至少在半个小时前就点了一份送早餐的服务.
Man:是吗?
Woman:我已经向客房服务部打了三次电话了,但我的早餐还是没到.
Man:我明白了.
Woman:九点钟,我会有一个很重要的会议;现在看来我只好不吃早饭就去了.真的,我认为这样不怎么好.
Man:对此我感到很抱歉,女士!半个小时前您就订了早餐,从那时起,您已经打了三次电话了.
Woman:是这样的.
Man:我真的很抱歉,当您点完餐后,您本应该在不迟于五至十分钟的时间内,您到你的早餐.
Woman:我就是这么想的.
Man:这个问题可能是最近他们的厨房里缺少人手,但是我会处理这个问题的;我保证将早餐立即给您送到.全英式早餐,对吗?
Woman:是的,全英式早餐.
Man:好的,女士,我亲自去安排,我将马上把它送到您的房间.
解答 答案:
61:exactly 考查副词 此处用来修饰系动词is,故填副词exactly
62:ordered 考查时态 根据句中的时间状语"all at least half an hour ago"可知,此处应使用一般过去时;故填ordered
63:but 考查连词 本句的意思是:我已经向客房服务部打了三次电话了,但是我的早餐还是没到;空缺处前后两句表达的是转折关系;故填but
64:an 考查不定冠词 此处表示泛指一个重要的会议,由于important首字母的发音为元音/i/;故填an
65:it 考查固定句型结构"It seems (that)…"表示看起来…;此处意为:现在看来我只好不吃早饭就去了;故填it
66:to go 考查固定短语"have to do sth."意为:不得不做某事;故填to go
67:what 考查连接代词 此处用在is之后,引导表语从句;由于从句中缺少宾语,意为:…的;故填what
68:breakfast/food 根据上面的对话内容可知,本句的意思应是:我保证将早餐/食物立即给您送到;故填breakfast/food
69:with 考查固定短语"deal with"意为:处理;这里的意思是:但是我会处理这个问题的;故填with
70:sent 考查固定结构"have sth done"意为:让/叫/使/请别人做某事",其中sth与过去分词表示的动作之间是被动关系;故填sent
点评 本题主要考查了各种语法在短文中的具体运用.做本题时,需要在正确理解短文的前提下,逐句分析句意以及所考查到的语法现象;因此在平时的学习中,应熟练掌握各种语法知识,其中包括词法,句法,各种时态语态以及虚拟语气等.
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