【题目】—Do you enjoy seeing foreign films?
—Yes. Some of them are good and the film Transformers: The Last Knight, is excellent.
A. in common B. in total
C. in particular D. in general
科目:高中英语 来源: 题型:
【题目】根据短文内容, 从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
No matter what type of business you run, it has to deal with things that go wrong from your customer's point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements.
1)You should listen actively to what the customer has to say by maintaining comfortable eye contact.
2) It's important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you've accepted the responsibility and provide him with choices or you'll do something about his complaint.
3)Talk with the client and discover the best means to resolve his problem.In this case it's important to let your customer know an estimation(估计)of how long it will take to take action on his complaint.
4)A simple “thank you” is one way to let the customer know you appreciate the time and effort they've taken to inform you about a problem with your company's service or product that you need to know about.
5)Create a procedure for recording different types of customer complaints.
A. They are a valuable source of information to determine various root causes that need to be addressed within your company.
B. You should also show your customer that you do understand him by giving full attention.
C. When you have received a complaint, you should apologize for the failure the customer has identified.
D. Listen to your customer's complaints and you can improve your service.
E. So it's important to learn to deal with customer complaints efficiently.
F. Don't feel ashamed of the failure in your service or products.
G. There will be times when you'll be unable to resolve the issue immediately.
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科目:高中英语 来源: 题型:
【题目】Which of the following sentences is RIGHT?
A.Not until his son came back did he go to bed.
B.Not until his son came back he went to bed.
C.Not until did his son come back he went to bed.
D.Not until did his son come back did he go to bed.
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科目:高中英语 来源: 题型:
【题目】假定英语课上老师要求同桌之间交换修改作文,请你修改你同桌写的以下作文。文中共有10处语言错误,每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。
增加:在缺词处加一个漏字符号(∧),并在其下面写出该加的词。
删除:把多余的词用斜线( \ )划掉。
修改:在错的词下划一横线,并在该词下面写出修改后的词。
注意:1)每处错误及其修改均仅限一词;
2)只允许修改10处,多者(从第11处起)不计分。
I am writing to ask for whether you are able to do me a favor. I want to have a pen pal, hopefully a girl in the early twenties, and with interests similarly to mine. In my mind, he is someone interesting in traveling, swimming, and playing table tennis. Beside, it will be better for her to have a pet dog as I have been keeping one at home for some time. With such pen pal, I hope I can share with her my experiences in traveling, taking care of pets, or whichever we have in common. I believed I will improve my English by doing so and learning more about her country. I am looking forward to hearing from you soon.
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科目:高中英语 来源: 题型:
【题目】根据短文理解,选择正确答案。
Soaping up your hands may do more than just get rid of germs. It may wash away the inner confusion you feel right after being forced to make a choice between two appealing choices, according to a new study. The study builds on the past research into a phenomenon known as “the Macbeth effect” (麦克白效应).
It turns out that Shakespeare was really onto something when he imagined Lady Macbeth trying to clean her conscience by rubbing invisible bloodstains from her hands.
A few years ago, scientists asked people to describe a past wrong act. If people were then given a chance to clean their hands, they later expressed less guilt than people who hadn't cleaned.
This finding interested W. S. Lee, a researcher. “Anything from the past, any kind of negative emotional experiences, might be washed away,” says Lee.
He decided to test hand washing's effect on one kind of bad feeling:the tension we feel after being forced to choose between two attractive choices, because picking one choice makes us feel that we've lost the other. People usually try to calm this inner conflict by later exaggerating (夸大)the positive aspects of their choice.
He had students rank 10 different music CDs. Then he offered students two of the CDs and told them to select one as a gift. Some students then used liquid soap. Others only looked at the soap or sniffed (闻)it. “Actually, you do not need water and soap,” says Lee.
Later, the students again had to rank all the music CDs. People who didn't wash their hands had the normal response — they scored their take-home CD higher, suggesting that they now saw it as an even more attractive one than before. But this wasn't true for the hand washers. They ranked the music about the same. “They feel no need at all to justify (证明…正确)the choice,” says Lee.
But the effects of it just aren't clear. Schwarz says it's too soon to know whether people should head for a sink after making a tough choice. He says washing may help decision-makers by cleaning away mental disorder. But perhaps if they don't go through the usual post-decision process of justifying their choice, they might feel more sorrow in the long run.
(1)“The Macbeth effect” refers to the fact that ______.
A.Lady Macbeth had a habit of washing hands
B.people feel less ashamed after washing their hands
C.Macbeth knew about the importance of cleaning hands
D.Shakespeare used to wash his hands before writing Macbeth
(2)In Lee's experiment, those who didn't wash their hands after making a choice ________.
A.valued their choice more than before
B.felt regretful about their choice
C.wished they had washed their hands
D.didn't care about their choice
(3)According to Lee, those hand washers consider justifying their choice ________.
A.scientific
B.useful
C.unnecessary
D.convincing
(4)What does the author intend to tell us in the passage?
A.Washing hands is a habit in our daily life.
B.Washing hands is to keep hands clean.
C.Washing hands will help you make a better choice.
D.Washing hands can reduce the stress of decision.
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科目:高中英语 来源: 题型:
【题目】阅读下面短文,在空白处填入一个适当的词,或填入括号中所给单词的正确形式。
People visit other countries for (variety) reasons. Some travel on business; travel to interesting places are only found in other countries, such as the Taj Mahal in India, the temples of Thailand, or the Pyramids at Giza.
(where) you go, and for whatever reason, it is important to be safe. A tourist can attract a lot of attention from local people. While the majority of people you'll meet when traveling are sure to be friendly and welcoming, there are (danger), theft being the most common. Just as in your home country, do not expect everyone you meet to be friendly and helpful. is important to prepare for your trip advance, and to take precaution (警惕) while you (travel).
As you prepare your trip, make sure you have the right paperwork. You don't want to get to your destination only (find) you have the wrong visa, or worse, that your passport is about to expire (到期). Also, make sure you travel with proper medical insurance, so that if you are sick or injured during your travel, you will be able to get treatment. If you want to drive while you are abroad, make sure you have international driver's license.
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科目:高中英语 来源: 题型:
【题目】During a period of global economic depression, financial disturbance and trade protectionism, a country would face a battle to solve these issues alone. There is no denying that in the current situation, competition between countries is emphasized more than cooperation in that neither country would like to lose out to the other countries.
The Hangzhou G20 summit, in which heads of state and government and central bankers get together to exchange views with each other, aims to create an “open innovation” environment, which means to promote innovation not only within a single country, but by virtue of cooperation with other countries, to deal with common problems facing all of humanity.
“China has already become a big player in the international arena(竞技场). However, China alone cannot wrestle with all the problems,” said Atsushi Sunami, vice president at the National Graduate Institute for Policy Studies. “Being the second largest economy in the world, China needs to join forces with other nations to solve these existing problems, in relation to the environment, education, energy, clean water and climate change.”
【写作内容】
1. 用约30个单词写出上文概要;
2. 用约120个单词谈谈你对合作的看法,内容包括:
⑴ 合作的重要性及理由(至少两点);
⑵ 结合亲身经历或见闻举例说明。
【写作要求】
1. 写作过程中不能直接引用原文语句;
2. 作文中不能出现真实姓名和学校名称;
3. 不必写标题。
【评分标准】
内容完整,语言规范,语篇连贯,词数适当。
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科目:高中英语 来源: 题型:
【题目】阅读理解
It was a village in India. The people were poor. However, they were not unhappy. After all, their forefathers had lived in the same way for centuries.
Then one day, some visitors from the city arrived. They told the villagers there were some people elsewhere who liked to eat frog's legs. However, they did not have enough frogs of their own, and so they wanted to buy frogs from other place.
This seemed like money for nothing. There were millions of frogs in the fields around, and they were no use to the villagers. All they had to do was catch them. Agreement was reached, and the children were sent into the fields to catch frogs. Every week a truck arrived to collect the catch and hand over the money. For the first time, the people were able to dream of a better future.
But the dream didn't last long. The change was hardly noticed at first, but it seemed as if the crops were not doing so well. More worrying was that the children fell ill more often, and, there seemed to be more insects around lately.
The villagers decided that they couldn't just wait to see the crops failing and the children getting weak. They would have to use the money earned to buy pesticides(杀虫剂) and medicines. Soon there was no money left.
Then the people realized what was happening. It was the frog. They hadn't been useless. They had been doing an important job—eating insects. Now with so many frogs killed, the insects were increasing more rapidly. They were damaging the crops and spreading diseases.
Now, the people are still poor. But in the evenings they sit in the village square and listen to sounds of insects and frogs. These sounds of the night now have a much deeper meaning.
(1)Why did the villagers agree to sell frogs?
A.The frogs made too much noise.
B.They need money to buy medicine.
C.They wanted to please the visitors.
D.The frogs were easy money.
(2)What might be the cause of the children's sickness?
A.The crops didn't do well.
B.There were too many insects.
C.The visitors brought in diseases.
D.The pesticides were overused.
(3)What can we infer(推断) from the last sentence of the text?
A.Happiness comes from peaceful life in the country.
B.Health is more important than money.
C.The harmony between humans and nature is important.
D.Good old days will never be forgotten.
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科目:高中英语 来源: 题型:
【题目】I still remember that summer before college.There were plans and ideas about what my college experience was going to be like, but none of them worked out as planned.【1】.
●Use the mental health services available to you.
That first night at college was memorable. There was scare and homesickness. Missing things from home wasn't the only reason why I felt down. The academic pressure to succeed and the social pressure to fit in are too much for some people, which don't just happen in the freshman year.【2】. Close friends always guided me, which was important because talking helps—even if it's just with a friend. Don't be afraid to take that extra help.
●【3】.
I had been ready to major in politics, philosophy and economics, in preparation for a law degree.Things changed.
You meet new people and discover new interests.【4】. So, don't worry if you haven’t figured out exactly what you're going to major in. It will likely change anyway.
●You're there to get a degree, but a little fun won't hurt.
As time goes by, I'm not going to remember the grades I got on papers or the late nights spent studying. Instead, lifelong memories will include playing video games with my roommate at 3:00 am, or late-night runs with my friends after a night out. Apart from doing well inside the classroom, there are also internships(实习期) and other pressures. Employers might weigh internships more heavily than your GPA.【5】.
A. It's OK to change your mind about your major.
B. You don't want to get tired of your college life early.
C. Everyone says that college is the best four years of your life.
D. Here are the things I wish I had known before my freshman year.
E. It’s normal to be a little unsure of your plans once you start taking classes.
F. Getting internships and having fun with friends are also of great importance.
G. For me, there were upsets long after the days that required a map to go anywhere.
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