Question

16．假如你是李华，是英国某所学校的交换生，你于2015年10月14日在商店购买的电脑坏了，请你根据下列提示给商店客服写一封信．
主要内容：
1．写作目的；
2．描述具体情况（黑屏，无法使用）；
3．建议解决办法（更换或退钱）；
注意：1．可适当增加细节，使行文连贯；
2．词数100左右．
Dear Sir or Madam，
My name is Li Hua，an exchange student from China．
               ．
Yours Sincerely，
Li Hua．

Answer 1

分析 本篇为书信．主题为：电脑坏了，给客服写一封信．
写作要点为：1．写作目的；
2．描述具体情况（黑屏，无法使用）；
3．建议解决办法（更换或退钱）．

解答 Dear Sir or Madam，
    My name is Li Hua，an exchange student from China． I'm writing to complain about the quality of the computer which I purchased from your store on October 14，2015．
    It unexpectedly went wrong a few days after I bought it．The monitor turned out to be a black screen while I was preparing an important report．I tried to restart it according to the instructions，but it still failed to work．Therefore，I'm sure there is something wrong with the computer．I am hoping that you direct me to a store where I may return the faulty item for a new one within the next 3 days．Since your store has gained a good reputation for customer satisfaction，I am confident you will process my complaint at your earlier convenience．
    Looking forward to your early reply．
Yours Sincerely，
 Li Hua

点评 考生需熟悉书信格式．考生需了解写作要点及写作意图，合理安排写作结构，平时注意积累词汇及语法知识．