Intemet dating has become one of the biggest and most successful business ventures on the Intemet．Basically，Internet dating is a way to meet people for either friendship or dating without actually having to meet them in person first.
The 6rst thing t。do if you decide t。try Internet dating is to build your profile（简介）which can include your hobbies，hopes for the future，and So on．A photograph is optional，but many sites claim that a photograph increases the number of people who look at your profile· Many Internet dating sites will charge a one-time registration fee to use their services.
Internet dating makes it possible to meet people from all over the world· You call even narrow thesearch down to your area by zip code．Another advantage is that you can communicate by email before you meet in person．Thousands of people have met，fallen in love，and married through Intemet dating．It i s an excellent way for shy people to meet．It is also a way for people with busy lives to connect with others，and an easy way to meet people who share your interests．
Just as in conventional dating and love，there are some pitfalls to be aware of in Interact daring．The person you have been talking to on the net may not be who they say they will be very aware that there are some people who misrepresent their appearance or private details，such as mafital status，income，and so on，for their own reasons．It would not be the first time that someone has been taken in , and talk shows are full of cheating partners who have been caught dating over the Internet in their spare time．Nevertheless，taking a few simple precautions should help ensure that your Intemet dating experience is fun.
1．The purpose of writing the passage is to ．
A．persuade readers to go dating on the Intemet
B．inform us how to date on the Internet
C．warn readers against web love
D．introduce Internet dating to us
2．Which of the following is a must to make an Internet dating possible?
A．A photo． B．A profile．
C．Regi stration fee． D．Business experience．
3．One advantage of Internet dating is that ．
A．you can avoid a face-to-face meeting in the beginning
B．you’re sure to find a partner with the same interests
C．you'll find absolutely reliable information of others
D．you’11 gain fame and money overnight
4．The underlined word“pitfalls”in Paragraph 4 most probably means ．
A．rules B．trends C．problems D．skills
5．What is probably talked about following the last paragraph?
A．Conventional dating． B．Hidden advantages．
C．Safety measures． D．Romantic love．
科目：高中英语 来源： 题型：单选题
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科目：高中英语 来源：山东省沂南一中2010届高三下学期4月全真模拟质量检测 题型：阅读理解
B
Internet dating has become one of the biggest and most successful business ventures on the Internet．Basically，Internet dating is a way to meet people for either friendship or dating without actually having to meet them in person first.
The first thing to do if you decide to try Internet dating is to build your profile（简介）which can include your hobbies，hopes for the future，and so on．A photograph is optional，but many sites claim that a photograph increases the number of people who look at your profile. Many Internet dating sites will charge a one-time registration fee to use their services.
Internet dating makes it possible to meet people from all over the world. You call even narrow the search down to your area by zip code．Another advantage is that you can communicate by email before you meet in person．Thousands of people have met，fallen in love，and married through Intemet dating．It is an excellent way for shy people to meet．It is also a way for people with busy lives to connect with others，and an easy way to meet people who share your interests．
Just as in conventional dating and love，there are some pitfalls to be aware of in Interact daring．The person you have been talking to on the net may not be who they say they are. Be very aware that there are some people who misrepresent their appearance or private details，such as mafital status，income，and so on，for their own reasons．It would not be the first time that someone has been taken in , and talk shows are full of cheating partners who have been caught dating over the Internet in their spare time．Nevertheless，taking a few simple precautions should help ensure that your Intemet dating experience is fun..
61．The purpose of writing the passage is to ________．
A．persuade readers to go dating on the Internet
B．infom us how to date on the Internet
C．warn readers against web love
D．introduce Internet dating to us
62．Which of the following is a must to make an Internet dating possible?
A．A photo． B．A profile． C．Regi stration fee． D．Business experience．
63．One advantage of Internet dating is that________．
A．you can avoid a face-to-face meeting in the beginning
B．you’re sure to find a partner with the same interests
C．you'll find absolutely reliable information of others
D．you
’11 gain fame and money overnight
64．The underlined word“pitfalls”in Paragraph 4 most probably means____________．
A．rules B．trends C．problems D．skills
65．What is probably talked about following the last paragraph?
A．Conventional dating． B．Hidden advantages．
C．Safety measures． D．Romantic love．
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科目：高中英语 来源：2014届云南省昆明市高三上学期第一次摸底调研测试英语试卷（解析版） 题型：其他题
根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
Avoid Intemet Addiction
· 1. Many people suffer from addiction to the Intemet and have a hard time paying attention to the important things around them. How can we prevent ourselves from going online too much?
·Admit you have an addiction. 2. Realize more and more people in the world are becoming addicted. You are not the only one with this problem. Do not be embarrassed; find others with the same problem and help each other beat it
·Limit your computer time. Make sure not to turn lt on too many times a week. Before using your computer. decide on a time limit such as 30 minutes. Set the clock and make sure that you get off the computer when the time is up. 3. .Try using the computer at the library You won't be as attracted to look at certain websites and they do have a limit on how long you can stay online. 4. ,so you won't be as attracted to be on the Intemet as at home
·5. Go for a run with a friend or get exercise some other way. Keep up with the local events in your neighborhood. There may be talks, films. concerts. and sports events etc. Find some, as long as it is not on the Internet, and get involved
A. You will be happier if you use the Internet less
B. There is no use avoiding the truth
C. Also. it is a good place to get some good books and magazines to read
D. Get a hobby or an interest
E. Internet addiction affects a lot of people
F. Get your family to remind you if you've been on a long time
G. Try to reduce the amount of time by 5 minutes each time
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科目：高中英语 来源：2011年浙江普通高等学校招生全国统一考试英语试题 题型：阅读理解
In the more and more competitive scrvice industry , it is no longer enough to promise customrr satisfaction. Today , customer “delighi” is what companies are trying to achieve in or order to keep and increase market share.
It is accepted in the marketing industry , and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people : those treated badly will tell their tales of woe to up to 20 people, 80 percent of people who feel their complaints are handled fairly will stay loyal
New llenges for customer care have come when peoplecan obtain goods and services through telephone call centers and the Intemet. For example , many companies now have to invest(投资)a lot of money in information technology and staff training in order to cope with the “phone rage”—caused by delays in answering calls ,being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines ,”says Dr . Storey Senior Lecturer in Marketng at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them .The aim is to make the customet feel they know you and that you can trest— the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be camed out within five hours ,but getting it done within two );replacing a faulty product immediately : throwing in a gift voucher(购物礼卷)as an unexpected “thank you” to regntlar customers ;and always returning calls ,even when they are complaints.
Aiming for customer delight is all very well , but if services do not reach the high level promised , disappointment or worse will be the result . This can be eased by offering an aplogy and an explanation of why the service did not meet usual standards with empathy (for example,“I know how you must feel”) , and possible solutions (replacement , compensation or whatever faimess suggests best meets the case).
Airlines face some of the tourhest challenges over customer care . Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather ,unclaimed luggage and technieal problems .
For British Airways staff , a winning telephone style is considercd vital in handling the large volume of calls about bookings and flight times . They are trained to answer quickly ,with their name , job title and a “we are here to help” attitude. The company has investod heavily in information technology to make sure that infomation is available instantly on scren.
British Airways also says its customer care policies are applied within the company and staff are
taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand , the more customers are promised, the greater the risk of disappointment.
1.
We can learn from Paragraph 2 that .
A. complaining customers are hard to satisfy
B. unsatisfied customers receive better service
C. Satisfied customers catch more attention
D. well-treated customers promote business
2.
The writer mentions “phone rage”(Paragraph 3) to show that .
A. customers often use phones to express their anger
B. people still prefer to buy goods online
C. customer care becomes more attention
D. customers rely on their phones to obtain services
3.
What does the writer recommend to create delight?
A. Calling customers regularly B. Giving a “thank you” note.
C. Delivering a quicker service D. Promising more gifts.
4.
If a manager should show his empathy (Paragraph6), what would he probably say?
A.“I know how upset you must be.” B.“I appreciate your understanding.”
C. “I’m sorry for the delay.” D.“I know it’s our fault.”
5.
Customer delight is important for airlines because .
A. their telephone style remains anchanged
B. they are more likely to meet with complaints
C. the services cost them a lot of money
D. the policies can be applied to their staff
6.
Which of the following is conveyed in this article?
A. Face-to-face service creatcs comfortable feelings among customers.[来源:Zxxk.Com]
B. Companies that promise more will naturally attract more customers.
C. A company should promise less but do more in a competitive market.
D. Customer delight is more important for airlines than for banks.
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科目：高中英语 来源：20102011山东莱州一中高三5月适应性模拟练习二英语试题 题型：单项填空
The case shocked the public, a hot debate over human nature on the Intemet.
|
A．causes |
B．caused |
C．causing |
D．to cause |
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