Question

【题目】假定你是李华，半月前你从国外某网站上订购了一台笔记本电脑和一套英文小说，昨天才到货，且电脑不是你订购的型号，小说也有缺页现象。请就此向网店客服写邮件投诉。要点如下：

1.介绍购物情况；

2.反映存在情况；

3.提出解决方法。

注意：1. 词数100左右；

2.可适当增加细节，以使行文连贯；

3.开头和结尾已为你写好，不计入总词数。

Dear Sir or Madam,

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Looking forward to your reply.

Yours sincerely,

Li Hua

Answer 1

【答案】Dear Sir or Madam,

I'm one of your customers. I'm writing to make a complaint about your goods.

To begin with, I ordered a notebook computer and a set of English novels on your website two weeks ago, but I didn't receive them until yesterday. To my disappointment, the computer I received isn't the one I ordered. To make matters worse, the books are far from satisfying, as I found some pages missing. Therefore, I hope you can solve the matter for me. I wonder if you can take back those you sent out and replace them. I would appreciate it if you could give due attention to this matter.

Looking forward to your reply.

Yours sincerely,

Li Hua

【解析】本文属于提纲类作文，要求假定你是李华，半月前你从国外某网站上订购了一台笔记本电脑和一套英文小说，昨天才到货，且电脑不是你订购的型号，小说也有缺页现象。请就此向网店客服写邮件投诉。要注意邮件的格式和特殊用词。介绍购物情况，考虑用一般过去时来写；反映存在情况和提出解决方法，考虑用一般现在时来写。要点：1.介绍购物情况；2.反映存在情况；3.提出解决方法。这篇文章对于考生的综合能力要求较高，要求考生有很强的谋篇布局的能力和组织要点的能力。需要注意紧扣文章主题，给出的要点都需要包括，缺一不可。写作时注意准确运用时态，上下文意思连贯，符合逻辑关系，一定要契合给出的开头，不能出现文章脱节问题。尽量使用自己熟悉的单词句式，同时也要注意使用高级词汇和高级句型使文章显得更有档次。

【亮点说明】本篇书面表达要点全面，结构紧凑，是一篇较好的范文。这篇短文使用了大量的短语，为文章增色不少，如:To begin with首先，To one’ disappointment令某人失望的是。还使用了定语从句the computer I received isn't the one I ordered.和宾语从句 I hope you can solve the matter for me.增加了文章的可读性。