【题目】根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
If you're looking for a challenging situation to practice your English, pick up the phone. Not being able to see the other person and the body language can make the chatting difficult. __【1】__ Here are some tips to guide you through an average phone conversation in English.
1．Greetings
Every phone call should begin with a polite greeting such as “Hi, how've you been？” or “Nice to hear from you”. Even if you're calling a business contact for a specific purpose, it'd be rude to jump right into business. __【2】__
2．Getting to the point
There always comes the point where you want to move on from friendly chatting and get down to business. What should you do in this situation? __【3】_ However, if you are waiting to find out why someone called you, you can guide the conversation by saying “So what can I do for you？”
3．Interrupting without offence
Sometimes you may happen to be speaking with a very talkative person. __【4】__ Keep in mind when you'd like to interrupt, and be sure to do it politely. For example, begin with “I'd like to say something here”．
4．Closing the call
This can be the trickiest part of the conversation! It may be the time to offer good wishes if it's appropriate. _【5】__ Sometimes it's easiest to just say you enjoyed speaking to the other person. Also remember cleverly saying the word well at the beginning of a sentence can indicate you're ready to end the conversation.
A．Use the phrase “I'm just calling to...” to change to the topic at hand.
B．Additionally, you may want to confirm any plans you've made.
C．You should make a little small talk at the beginning.
D．You'd better greet him or her in a friendly way.
E．So it may be difficult to get a word in.
F．Practice English through phone calls.
G．Never fear, though!
【答案】
【1】G
【2】C
【3】A
【4】E
【5】B
【解析】
试题分析：本文作者讲述了如何用英文和其他人进行电话交谈。
【1】G考查上下文理解。根据空前的make the chatting difficult以及前文的a challenging situation可知这里讲的是用英语进行电话交谈是多么的困难。后面便开始介绍一些有用的技巧。因此这里最有可能是鼓励读者不要害怕。故选G。
【2】C考查上下文理解。根据前文的greetings以及begin with等短语可知这里应该填入的是如何开头。再加上前面说的是business contact。D项不合适。故选C最为合适。
【3】A考查上下文理解。根据前文的you want to move on from friendly chatting and get down to business“你想从友好的聊天过渡到正事。”因此这里讲的是如何转移话题。进而定位到A项中的change to the topic。故选A。
【4】E考查上下文理解。根据空后的Keep in mind when you'd like to interrupt, and be sure to do it politely.“记住你什么时候想打断，并且确保礼貌地打断。”所以这里讲的是如何打断别人的长篇大论。因此，C项“可能插一嘴都很困难”最适合这里的语境。故选E。
【5】B考查上下文理解。根据空前后的内容可知这里说的是结束谈话的内容。在选项中只有B和结束有关。故选B。
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