Question

1．假设你是李华，你于2017年3月26号购买了一部iPhone 7手机，因有质量问题，要求该商店退换．请根据下列要点，用英文给该店经理写一封投诉信．
要点：（1）问题：手机无法上网，不能视频聊天；店内暂无配件，需等一个月才能修好．
（2）要求：公司应尽快予以更换或退款．
注意：（1）词数100左右．
（2）开头和结尾已为你写好，不计入总词数．
参考词汇：配件 spare part
Dear Sir，
I am writing to you for the iPhone 7 I bought on 26th of March，2017 at your shop．After I took it home and used it for a while，I found there was something wrong with it．I couldn't go online with the phone，nor could I use video chat to communicate with my friends．（高分句型一）Then I took it to your shop，only to be told that it was a new model and there were no right spare parts in the shop．（高分句型二）And also the shop assistant told me it would take a month before the phone was repaired．So I was so desperate on hearing that．How can I wait that long？Therefore，I require that you change a new one for me or give my money back as soon as possible．（高分句型三）
Thank you for your consideration．
 
Yours sincerely，
Li Hua

Answer 1

分析 本篇书面表达属于提纲类作文，根据提示信息你于2017年3月26号购买了一部iPhone 7手机，因有质量问题，要求该商店退换．请根据下列要点，用英文给该店经理写一封投诉信，写作时注意以下几点：1、仔细阅读有关提示，弄清试题提供的所有信息，明确几个要点：：（1）问题：手机无法上网，不能视频聊天；店内暂无配件，需等一个月才能修好．（2）要求：公司应尽快予以更换或退款． 2、提纲是文章的总体框架，要在提纲的范围内进行分析、构思和想象．要依据提示情景或词语，按照一定逻辑关系来写．本文写作时可以按照要点所给的顺序写．3、根据要表达的内容确定句子的时态、语态；就本文而言应该用一般现在时态．4．注意使用高级词汇和句式，以增加文章的亮点．
【亮点说明】本文结构紧凑，层次分明，而且使用了多种表达：for a while一会儿；go online上网；communicate with与…交流；Therefore因此；as soon as possible尽快
I couldn't go online with the phone，nor could I use video chat to communicate with my friends．（高分句型一）
Then I took it to your shop，only to be told that it was a new model and there were no right spare parts in the shop．（高分句型二）
Therefore，I require that you change a new one for me or give my money back as soon as possible．（高分句型三）

解答 Dear Sir，
       I am writing to you for the iPhone 7 I bought on 26th of March，2017 at your shop．After I took it home and used it for a while，I found there was something wrong with it．I couldn't go online with the phone，nor could I use video chat to communicate with my friends．（高分句型一）Then I took it to your shop，only to be told that it was a new model and there were no right spare parts in the shop．（高分句型二）And also the shop assistant told me it would take a month before the phone was repaired．So I was so desperate on hearing that．How can I wait that long？Therefore，I require that you change a new one for me or give my money back as soon as possible．（高分句型三）
      Thank you for your consideration．
                                                                                                                                                                                                                                  Yours sincerely，
                                                                                                                                                                                                                                         Li Hua

点评 英语写作是一项主观性较强的测试题．它不仅考查学生的写作基础而且还考查学生在写作过程中综合运用语言的能力．在撰写时要注意主谓语一致，时态呼应，用词贴切等．要提高英语写作水平，需要两方面的训练：一是语言基础方面的训练，要有扎实的造句、翻译等基本功，即用词法、句法等知识造出正确无误的句子；二是写作知识和能力 方面的训练以掌握写作方面的基本方法和技巧．