分析 略
解答 答案:CBB
Text 8
M:Hello,Milton Hotel Reservations.How may I assist you?
W:Hi,I'm calling to make some changes to an existing reservation.
M:Certainly.Do you have the reservation number?
W:Sure,it's 219.
M:That's a reservation for Sally Menkel.Is that right?
W:Yes,that's right.I'd like to change the check-in date from September 15 to September 16.
M:Certainly.I can make that change for you.Is that the only change?
W:No,the check-out date will also change from the 23rd to the 24th.
M:No problem.We have you arriving on the 16th of September and leaving the 24th of September-altogether,eight nights.Will there be anything else?
W:Yes.Instead of a courtyard room,I'd like a room with a view,preferably on an upper floor.
M:I can certainly change that for you,but there will be a change in the room rate.The new rate is 199pernight,insteadoftheoriginal179.
W:That's OK.These are all the changes.Thank you very much.
M:You're welcome.Have a nice day!
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