How do you design a pay plan that motivates people to do their best work? A new study by three Harvard researchers suggests a novel answer: Shortly after you hire new workers, give them a raise.
"Previous research has shown that paying people more than they expect may elicit reciprocity(相互作用) in the form of greater productivity," notes Deepak Malhotra, a Harvard business-administration professor who worked on the study. What he and his colleagues found, however, was that the connection between more pay and extra effort depends on presenting the increase "as a gift—that is, as something you've chosen to do purely as a nice gesture, with no strings attached."
Malhotra and his team studied 267 people hired by oDesk, a global online network of freelancers, to do a one-time data-entry project for four hours. All of the new hires were people in developing countries, for whom hourly wages of $3 and $4 were higher than what they had been making in previous jobs.
The researchers split the group up into three equal parts. One group was told they would earn $3 an hour. A second group was initially hired at $3 an hour but, before they started working, they got a surprise: The budget for the project had expanded unexpectedly, they were told, and they would now be paid $4 an hour. The third group was offered $4 an hour from the start and given no increase.
Even though the second and third groups were eventually paid the same amount, the second group worked harder and produced more—about 20% more—than either of the other two. People in the second group also showed the most stamina, maintaining their focus all the way through the assigned task and performing especially well toward the end of the four hours. Interestingly, the more experienced employees in the high-performing group were the most productive of all, apparently because their previous work experience led them to appreciate the rarity of an unexpected raise.
Contrary to conventional wisdom, Malhotra points out that higher pay, in and of itself, didn't promote productivity: People who made $4 an hour from the beginning worked no harder than those who were hired at $3 and were then paid $3.
To get the most impact from their pay plans, he adds, companies might consider not only what to pay new hires, but when to pay it.
"The key thing is how you present [the reason for an increase]," he says. Doling out extra money could promote productivity most "if you make it clear that the pay raise is something you're choosing to do just because you can. Our theory is that people will reciprocate. If you do something nice, they'll do something nice back."
1.Which of the following is true about the research?
A. None of the participants earned more than $4 an hour in previous jobs.
B. 89 of the participants got a $1 wage raise for their high productivity.
C. It was so important that the budget for it was increased in the process.
D. Stamina shown in it was positively related to the amount of money paid.
2.What does the underlined word “stamina” most probably mean?
A. The quality of being intelligent or clever.
B. The quality of doing something difficult or dangerous.
C. The physical or mental energy needed to do a tiring activity for a long time.
D. A particular method of doing an activity, usually involving practical skills.
3.Why did the second group produce more than the other two groups?
A. Because they thought they were better paid than the other groups.
B. Because they were experienced employees from developing countries.
C. Because an unexpected raise reminded them of their previous work.
D. Because they felt they were nicely treated and tried best to repay it.
4.What can we infer from this passage?
A. No pains, no gains.
B. It matters not what we give but how.
C. Honesty is the best policy.
D. Actions speak louder than words.
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Nelson Mandela, who was elected ______ president of South Africa in 1994, is generally regarded as______ father of the country.
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Disposing(处理)of waste has been a problem since humans started producing it.As more and more people choose to live close together in cities,the waste-disposal problem becomes Increasingly difficult.
During the eighteenth century,it was usual for several neighboring towns to get together to select a faraway spot as a dump site.Residents or trash haulers(垃圾拖运者)would transport household rubbish,rotted wood,and old possessions to the site.Periodically(定期的)some of the trash was burned and the rest was buried.The unpleasant sights and smells caused no problem because nobody lived close by.
Factories,mills,and other industrial sites also had waste to be disposed of.Those located on rivers often just dumped the unwanted remains into the water.Others built huge burners with chimneys to deal with the problem.
Several facts make these choices unacceptable to modern society.The first problem is space Dumps,which are now called landfills,are most needed in heavily populated areas.Such areas rarely have empty land suitable for this purpose.Property is either too expensive or too close to residential(住宅区的) neighborhoods.Long-distance trash hauling has been a common practice but once farm areas are refusing to accept rubbish from elsewhere,cheap land within trucking distance of major city areas is almost nonexistent.
Awareness(意识) of pollution dangers has resulted in more strict rules of waste disposal. Pollution of rivers,ground water,land and air is a price people can no longer pay to get rid of waste. The amount of waste,however,continues to grow.
Recycling efforts have become commonplace,and many towns require their people to take part.Even he most efficient recycling programs,however,can hope to deal with only about 50 Percent of a city’s reusable waste.
1.The most suitable title for this passage would be _______.
A.Places for Disposing Waste B.Waste Pollution Dangers
C.Ways of Getting Rid of Waste D.Waste Disposal Problem
2.During the 18th century,people disposed their waste in many ways EXCEPT for _______.
A.burying it B.recycling it
C.burning it D.throwing it into rivers
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A.Farm areas accept waste from the city in modern society.
B.There is cheap land to bury waste in modern society.
C.It is difficult to find space to bury waste in modern society.
D.Ways to deal with waste in modern society stay the same.
4.The main purpose of writing this article is to _______.
A.draw people’s attention to waste management
B.warn people of the pollution dangers we are facing
C.call on people to take part in recycling programs
D.tell people a better way to get rid of the waste
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In the past ten years, America’s National Basketball Association (NBA) has grown increasingly dependent on the rest of the world to supply players.
When Michael Jordan and Larry Bird won gold in Barcelona in 1992, the Americans were praised for teaching the world how to play basketball. This season, however, 20 percent of NBA rosters(花名册) will be filled by non-Americans. NBA commissioner David Stem happily embraces the trend. On a visit to Paris in October, Stern outlined his vision for the future, which is likely to see Europe hosting NBA games by 2010.
The NBA is now planning to take China by storm.
“Our experience in China has been that it is going to be explosive in its growth,” said Stern. The strategy(战略,策略) in China is television. “We’ve made 14 deals in China with local and national networks on cable and satellite.” The success of Chinese centre Yao Ming has paved the way for the NBA marketing blitz in China. The NBA, which is broadcasted in more than 200 countries in 42 languages, will put that to the test in October 2004 when the Houston Rockets play two pre-season games against the Sacramento Kings in Beijing and Shanghai. The NBA knows that it needs a global market to compensate for tough times on home soil.
“It doesn’t matter where the players come from, all the NBA teams now know that they have to scout(寻找,觅得) internationally,” said Terry Lyons, the NBA’s vice-president of international public relations. “It has increased the level of competition here.” As Frenchman Tony Parker and Argentine Emanuel Ginobili showed in winning championship rings with the San Antonio Spurs last season, many people can earn the respect of their American peers. Others, such as the Houston Rockets’ Chinese centre Yao Ming — number one draft pick in 2002 — and the Detroit Pistons’ 18-year-old Serb Darko Milicic — number two overall in this year’s draft — are icons(偶像)in-waiting. It is the ultimate(最后的,根本的) revolution — the rest of the world teaching the US how to play basketball.
1.According to the report, .
A. Michael Jordan is still playing a very important role in NBA
B. the part played by the foreign players in NBA will be great
C. Yao Ming is to play two pre-season games in NBA
D. European countries will host the 2004 NBA games
2.The underlined phrase “take China by storm” has the meaning of _______ ___.
A. NBA intends to make China its “marketing center”
B. NBA is planning to set up some training centers in China
C. there’ll be a big storm when NBA comes to China to play against the Sacramento Kings
D. the NBA’s live basket games will be broadcasted on all the TVs in China
3.What seems to be the biggest change that is happening to NBA?
A. NBA is expecting more foreign players to join the league.
B. China’s rapid development in sports affects NBA.
C. Yao Ming has taken the place of Michael Jordan.
D. The NBA will stop teaching the world how to play basketball.
4.When the writer talked of “home soil”, he was referring to _ _.
A. farms in the States
B. native Americans
C. the NBA training center
D. the USA
5.Which of the following can be used as the best title for the passage?
A. The Non-American Basketball Players
B. NBA Is Coming to China
C. The Foreign Ties That Bind the NBA
D. NBA Is Making Big Progress
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