According to German researchers, forcing people to be happy and polite all the time is likely to make them sick. They believe most at risk are air hostesses, call center operators, waiters and other workers in close contact with the public.
Professor Dicter Zapf, a researcher into human emotions at Frankfurt University, said false friendliness led to depression, stress and a lowering of the immune(免疫) system. This can lead to more serious illness such as high blood pressure and so on.“Every time a person is forced to repress his true feelings, there are negative consequences for his health,”said Professor Dieter Zapf.
In order to reach these conclusions, for over two years, 4,000 volunteers including shop workers and air hostess, were put in an imaginary call center and abused by customers. Some of the participants were allowed to answer back, while others had to be polite and friendly all the time.
Those who stood up to clients(顾客) had a rapid heartbeat for a brief period, but for those who had to remain friendly, their heart was still racing long after the client had hung up.
The conclusion reached by the researchers was that“being friendly against one's will causes nothing but stress”.
Professor Zapf said, “We are all able to control our emotions, but it becomes difficult to do this over a long period as air hostesses are forced to on long flights.”
“These people need space away from the passengers where they can be on their own and let their feelings run free. We have to get away from the ‘customer is king’ attitude and show more respect to those working in the service industries.”
1.Who are most at risk when forced to be polite all the time?
A. Those connected with the public. B. Those in service industries.
C. Those with high blood pressure. D. Those working at the airport.
2.According to Professor Dicter Zapf, false friendliness can _____.
A. cause conflicts among people B. improve people’s relationship
C. control high blood pressure D. lead to more serious illnesses
3.What can be inferred from the text?
A. About 4000 voluntary students took part in the research.
B. Those allowed to answer back had a slow heartbeat.
C. Those forced to remain polite are likely to have heart problems.
D. Air hostess should be allowed to lose their temper on long flights.
4.What is the main purpose of this text?
A. To tell people to take the “customer is king” attitude.
B. To persuade people out of working in service industries.
C. To appeal to people to respect those in service industries.
D. To remind people in service industries to control their emotions.
科目：高中英语 来源：辽宁省六校协作体2016-2017学年高一下学期期初英语试卷 题型：阅读理解
Jack Ma, the founder and executive chairman of e-commerce giant Alibaba Group, and US president-elect Donald Trump met at Trump Tower in New York City on Jan,9th 2017, with Trump calling it a "great meeting" and Ma saying the meeting was "very productive"
"We had a great meeting, and a great, great entrepreneur（企业家）, one of the best in the world, and he loves this country, and he loves China," Trump said. "Jack and I are going to do some great things."
The two met with reporters briefly after the meeting, and said they discussed plans to create 1 million US jobs by allowing US small and medium-sized businesses to sell to China through Alibaba's platforms.
"We're focused on small business," Ma told reporters. And he had complimentary words for Trump: "I think the president-elect is very smart, he's very open-minded to listen. I told him my ideas about how to improve trade, especially to improve small business, cross-border trade."
"We also think that the China and USA relationship should be strengthened — should be friendlier," Ma said. "The door is open for discussing the relationship and trade issues."
The meeting comes in tensions between China and the incoming Trump administration(政府). Trump has repeatedly criticized China for its economic policies and accused the country of "stealing jobs away" from the US.
Trump also has said he may raise tariffs(关税) on Chinese goods sold in the US.
1.When Jack Ma and Trump met at the beginning of this year, _________
A. Trump has taken office as a new president of USA.
B. Jack Ma and Trump took a friendly attitude towards each other.
C. they discussed plans to allow US businesses to sell to Asia.
D. Trump will do some great things through JingDong’s platforms.
2.The underlined word “complimentary” probably shows “_____”.
A. praise B. criticism
C. anger D. pride
3.Which of the following statements is NOT true according to the passage?
A. Before the meeting at Trump Tower, they two met with reporters briefly.
B. Jack Ma and Trump met at the background of good relations between China and Trump administration.
C. Their meeting focused on some big business and home trade.
D. Trump may raise tariffs on imported goods from China.
查看答案和解析>>
科目：高中英语 来源：山西省2017届高三下学期质量检测英语试卷 题型：完形填空
Mr.Bard is the manager at his family's shoe company.He really____competence in his workers.He always tells the____and hard-working employees that he is____of them.But Mr.Bard does not only show his appreciation through words.The most competent workers are also paid____.
Mr.Bard thinks when an____works harder and produces higher quality shoes,the company earns more money. ____,the employee should also earn more.But many of the less competent workers____.
“We are equal,”they protest（抗议）. “We do the same job,so we should get the____pay!”
He is a kind man,but he is also____.If he keeps hiring the less competent workers,the whole company will____, and perhaps all employees will lose their jobs.It will also be bad for his family and for the company is____.
To____the situation,Mr.Bard creates evening workshops（工作坊）to help____the employees who are not working at company____.They watch the most competent workers,who receive a special bonus for____their co-workers,and make lots of notes.They inspect the production line,ask lots of questions,and____until they are skilled and____.
Production at the company____,and the customers are happier with the high____shoes!As sales increase, Mr.Bard is able to pay his workers better.And____the company’s smart pay system,the most competent workers can be highly rewarded.
1.A. appreciates B. describes C. absorbs D. agrees
2.A. excited B. skilled C. born D. considerate
3.A. worried B. confused C. proud D. painful
4.A. worse B. less C. degree D. more
5.A. employer B. employee C. degree D. guarantee
6.A. However B. On the contrary C. In other words D. Therefore
7.A. disagreed B. disliked C. disappeared D. discouraged
8.A. high B. same C. low D. distant
9.A. silly B. likely C. wise D. simple
10.A. select B. shake C. suffer D. scold
11.A. drivers B. teachers C. cooks D. customers
12.A. improve B. put up C. postpone D. come up
13.A. forget B. sell C. train D. harm
14.A. standards B. limits C. borders D. patience
15.A. picking B. teaching C. tolerating D. weighing
16.A. warn B. sneeze C. sob D. practice
17.A. productive B. affected C. strict D. straight
18.A. goes down B. goes away C. goes against D. goes up
19.A. quantity B. ability C. quality D. equality
20.A. regardless of B. thanks to C. instead of D. in spite of
查看答案和解析>>
科目：高中英语 来源：湖南省衡阳市2016-2017学年高一下学期第四次月考英语试卷 题型：短文填空
The Internet is an amazing information resource. Students, teachers, and researchers use it as 1. searching tool. Journalists use it 2.(find) information for stories. Doctors use it to learn more about unfamiliar diseases and the 3. (late) medical development. When we are talking about it , it 4. (use) by ordinary people for shopping, banking, bill-paying, and communicating with family and friends. It has the magical power to connect one with people from 5. countries and cultures. However, 6. the Internet has many advantages , there are also certain fears and concerns connected with it. One concern relates to a lack of control over 7. appears on the Internet. On television and radio there are restrictions (限制）on what kinds of programs can be broadcast, 8. on the Internet it is not the case. Parents cannot determine what is suitable 9. their children to see because the 10. (appear) of any information is not under their control.
查看答案和解析>>
科目：高中英语 来源：四川省遂宁市2015-2016学年高二下学期教学水平监测（期末）英语试卷 题型：书面表达
马上就要进入高三了，每个人都应该为实现自己的梦想而努力。请你以“My dream”为题,为校报“学生天地”栏目写一篇英语短文。要点如下：
1．你的梦想是什么；
2．你为什么有这样的梦想；
3．对于梦想你最大的困扰是什么；
4．你将怎样努力。
要求：1．词数100左右，开头语己为你写好；
2．可以适当增加细节，以使行文连贯。
Everyone has his own dream..
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
___________________________________________________________________________
查看答案和解析>>
科目：高中英语 来源：安徽省巢湖市2016-2017学年高一下学期第三次月考英语试卷 题型：短文改错
假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或
修改。
增加：在缺词处加一个漏字符号(∧)，并在其下面写出该加的词。
删除：把多余的词用斜线(\)划掉。
修改：在错的词下画一横线，并在该词下面写出修改后的词。
注意：1.每处错误及其修改均仅限一词；
2．只允许修改10处，多者(从第11处起)不计分。
An old man was seating in an armchair at home, reading his newspaper. Beside him lay a dog sleep soundly. The old man decided to leaving home for a while, and he couldn’t go out with his slippers on. So he woke up the dog and let it fetched the shoes for him. Out of its expectation, the dog didn’t even stand, but just barked with two eyes closed again. He was complete puzzled. As he was wondering what was happening, a cat appeared in the front of him. Why do you think a cat came there?
查看答案和解析>>
科目：高中英语 来源：黑龙江省2016-2017学年高一6月月考英语试卷 题型：书面表达
某中学生英语报社拟成立“微笑俱乐部”，现征募会员。要求申请者提交一篇题为“I Want To Smile”的英语短文。请依据下面提示用英语写一篇短文。
内容要点：
1.微笑的优点。
2.想对其微笑的人物（父母）以及理由。
3.对自己微笑的理由。
注意：1. 词数100左右。
2. 短文必须包含全部的内容要点。要求观点明确，结构合理，行文连贯。
I Want To Smile
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
______________________________________________________________
查看答案和解析>>
科目：高中英语 来源：黑龙江省2016-2017学年高一6月月考英语试卷 题型：单项填空
Almost everyone is ______ bringing down the price of housing, because it’s too high.
A. in favor of B. in charge of
C. in honor of D. in search of
查看答案和解析>>
科目：高中英语 来源：四川省外国语实验学校2016-2017学年高一下学期第二学段英语试卷 题型：完形填空
“But what if I break my arm again?” My five-year-old daughter asked, looking very_______. I knew how much she wanted to learn to _________.Yet ever since she fell off her bicycle and broke her arm, she’d been afraid .
“Oh, honey,” I said. “I don’t think you’ll break another arm .”
“_________ I could, couldn’t I?”
“Yes,” I _______ . At that time, how I wish I _______ someone who might help me find the right words to make my girl’s problems disappear.
“ I don’t want to ride,” she said and got off her bike.
“ You know, honey,” I said. “_______ everything you do comes with risks（冒险）. You _______ break your arm in a car accident and then be afraid to ever ride in a car. You could have your arm _______ jumping a rope. You could get a broken arm at sports. Do you want to _______ going to do sports?”
“No,” she said. And with a determined spirit, she agreed to try it again. I________her bike until she found the ________ to say, “Let’s go!” I spent the rest of the afternoon watching a brave little girl overcome a ________, and congratulating myself for being a useful parent after a painful divorce(离婚).
As we walked home, she asked me about a conversation she overheard me having with my mother. “Grandma wanted you to find someone to ________,” “What grandma wants is for someone to ________ my heart again.”I lost control. “But, Mom.” ”You are too young to________ it.”I told her, “I think love isn’t like a broken arm. I don’t want to think about it again.” Then she said she knew uncle Steve was the man for me.
“It’s nothing,” I told her.
Then she said something__________me to think about.
Unable to answer, we went on walking in ________ . When I got home, I called my mother and ________ her for talking about this to my daughter. Later I did what my brave girl did that afternoon. I agreed to meet Steve.
Steve was the man for me. We__________a year later. It turned out mother and my daughter were ________.
1.A. satisfied B. optimistic C. sad D. excited
2.A. ride B. buy C. drive D. walk
3.A. And B. However C. But D. Instead
4.A. laughed B. cried C. complained D. replied
5.A. have B. Will C. Had D. has
6.A. Most B. Mostly C. Hardly D. Almost
7.A. must B. could C. should D. would
8.A. break B. to break C. broken D. breaking
9.A. try B. stop C. start D. begin
10.A. held out B. held up C. held on D. held on to
11.A. strength B. courage C. feeling D. sense
12.A. shame B. difficult C. fear D. mistake
13.A. help B. live C. teach D. love
14.A. destroy B. break C. provide D. predict
15.A. accept B. understand C. believe D. receive
16.A. of B. for C. with D. by
17.A. surprise B. a hurry C. silence D. pleasure
18.A. appreciated B. thanked C. blamed D. charged
19.A. argued B. left C. removed D. married
20.A. clever B. wrong C. right D. careful
查看答案和解析>>
湖北省互联网违法和不良信息举报平台 | 网上有害信息举报专区 | 电信诈骗举报专区 | 涉历史虚无主义有害信息举报专区 | 涉企侵权举报专区
违法和不良信息举报电话：027-86699610 举报邮箱：58377363@163.com
