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【题目】If you’re looking for a challenging situation to practice your English, pick up the phone. Not being able to see the other person and the body language can make the chatting difficult.1Here are some tips to guide you through an average phone conversation in English.

.1. Greetings

Every phone call should begin with a polite greeting such as “Hi, how’ve you been?” or “Nice to hear from you”. Even if you’re calling a business contact for a specific purpose, it’d be rude to jump right into business.2

.2. Getting to the point

There always comes the point where you want to move on from friendly chatting and get down to business. What should you do in this situation? 3However, if you are waiting to find out why someone called you, you can guide the conversation by saying “So what can I do for you?”

.3. Interrupting without offence

Sometimes you may happen to be speaking with a very talkative person.4Keep in mind when you’d like to interrupt, be sure to do it politely. For example, begin with “I’d like to say something here”.

.4. Closing the call

This can be the trickiest part of the conversation! It may be the time to offer good wishes such as good luck on that interview or hope you feel better soon if it’s appropriate.5Sometimes it’s easiest to just say you enjoyed speaking to the other person. Also remember cleverly saying the word well at the beginning of a sentence can indicate you’re ready to end the conversation.

A. So it may be difficult to get a word in.

B. Practice English through phone calls.

C. Never fear, though!

D. Use the phrase “I’m just calling to...” to change to the topic at hand.

E. Additionally, you may want to confirm any plans you’ve made.

F. You should make a little small talk at the beginning.

G. You’d better greet him or her in a friendly way.

【答案】

1C

2F

3D

4A

5E

【解析】本文讲述了如何用英文和其他人进行电话交谈。

1C考查上下文理解。根据空前的make the chatting difficult以及前文的a challenging situation可知,这里讲的是用英语进行电话交谈是多么的困难。后面便开始介绍一些有用的技巧,因此这里最有可能是鼓励读者不要害怕。

2F考查上下文理解。根据前文的greeting以及begin with等短语可知这里应该填入的是如何开头。再加上前面说的是business contact。故选F。

3D考查上下文理解。根据前文的you want to move on from friendly chatting and get down to business “你想从有好的聊天过渡到正事。”因此这里讲的是如何转移话题。进而定位到D项中的change to the topic。 D。

4A考查上下文理解。根据空后的Keep in mind when you’d like to interrupt, and be sure to do it politely. “记住你什么时候想打断,并且确保礼貌地打断。所以这里讲的是如何打断别人的长篇大论。因此A “可能插一嘴都很困难最适合这里的语境。选A。

5E考查上下文理解。根据空前空后的内容可知,这里说的是结束谈话的内容。在选项中只有E和结束有关。

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