Question

【题目】A cafe in Virginia, America, has come up with a method to convince customers to be more polite.

A sign advertises different costs for a cup of coffee depending on how polite the customer is when ordering. The prices are listed with the typical phrases a customer might use when placing their order. They include: “Small coffee” at $5, “small coffee please” at $3 and “hello, one small coffee please” at $1.75.

A passer-by took a photo of the sign and posted the image online. This isn’t the first time that a coffee shop has attempted to teach customers a lesson. The Petite Syrah cafe in Nice, on the French Riviera, charged customers 7 for “a coffee”, but a more affordable 4.25 for “a coffee please”.

Fabrice Pepino, manager of Petite Syrah, explained the reason: “It started as a joke because at lunchtime people would come in very stressed and were sometimes rude to us when they ordered a coffee.” He added: “I know people say that French service can be rude but it’s also true that customers can be rude when they’re busy.”

The American cafe will be hoping to follow in the footsteps of the Petite Syrah cafe as the original coffee shop proved a success in changing customers’ behaviors. Pepino said that he had noticed a huge difference in the behaviors of his customers after a few days of the sign being on show.

【1】If a customer orders a coffee politely, the cafe will ________.

A. present him/her a gift as a reward

B. charge him/her less money

C. offer him/her the coffee for free

D. teach him/her a good lesson

【2】It can be known from the passage that ________.

A. the cafe in Virginia is the first coffee shop to do so

B. people don’t believe the strategy because it is a joke

C. the French cafe made the rule just for fun at first

D. both French service and French customers are rude

【3】What do you know about the strategy of the Petite Syrah cafe?

A. It is useless. B. It is boring.

C. It is unacceptable. D. It is effective.

Answer 1

【答案】

【1】B

【2】C

【3】D

【解析】本文是一篇说明文，主要介绍了美国和法国的两个咖啡厅独特的收费方式：客人点咖啡时越有礼貌收费越少。

【1】细节理解题。根据第一段中“A sign advertises different costs for a cup of coffee depending on how polite the customer when ordering”可知，对客人的收费是根据客人的礼貌程度，客人越礼貌，收费越少。故B为正确选项。

【2】细节理解题。根据第四段Fabrice Pepion的话“It started at a joke…”可知，法国咖啡厅最初制定这个规则是开玩笑，为了有趣。故c为正确选项。

【3】细节理解题。根据最后一段“Pepino said that he had noticed a huge difference in the behaviors of his customers after a few days of the sign being on show”可知，Pepino认为策略已经产生了很大的成果。Effective有效的、起作用的。故D为正确选项。