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书面表达

  一月份,你买了一台立体声音响,但没过几天就出了毛病.你送回商店修理,本来应该一周后取,可是过了九周才拿到,音质仍然不好.你很不满意.请根据下面所提供的信息,给经理写信,要求退还全部货款(full refund).

  1月2日:买了新音响,550元.

  1月4日:CD盒(CD drawer)出故障.

  1月5日:录音到磁带上,音质差.

  1月6日:停止键(Pause button)坏.

  1月7日:送回商店,答应一周后取.

  1月14日:没修好.

  1月21日:仍没修好,被告知“等待配件”.

  3月11日:取音响,CD盒和停止键修好,音质仍然差.

  注意:1.字数120左右;2.开头已经为你写好.

Dear Sir or Madam,

  I am writing to complain about this stereo, which I bought in January.

  _________________________________________________________________

_____________________________________________________________________

Yours faithfully,

Zhang Min

答案:
解析:

Dear Sir or Madam,

  I am writing to complain about this stereo, which I bought in January. After only two days things started to go wrong.

  The first problem was the CD drawer, which broke on the second day I bought it. The next day I recorded a song onto a cassette. Everything worked, but the sound quality was very pour. On the following day, the pause button stopped working.

  Naturally I returned the stereo to you for repair. Your assistant said I would have to wait for only a week. After another one week, the necessary spare parts had still not arrived. Finally , nine weeks after I returned it to you for repair, I collected the stereo. The CD player worked properly, but there was no improvement in the recording quality.

  I am not satisfied with the equipment nor with the service. I am therefore writing to ask for a full refund. I will return the stereo to your shop tomorrow and get back the 550 yuan I paid for it.

Yours faithfully,

Zhang Min.


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