¡¾ÌâÄ¿¡¿ÏÖÔÚÔ½À´Ô½¶àµÄÈ˳ÉΪµÍÍ·×壨People who can¡¯t help checking their phones all day are known as phubbers. Phubbing trends to involve not only the young people, but also the elderly.)£¬ÈçºÎÒýµ¼µÍÍ·×å̧ͷ£¿ÄãÃÇ°à¾ÙÐÐÁËÒÔ¡°¾ÜΪµÍÍ·×塱ΪÖ÷ÌâµÄ°à»á¡£¼ÙÉèÄãÊÇѧÉúÀ£¬ÇëΪ°à»áдһƪ100´Ê×óÓҵķ¢ÑԸ壬ÌâÄ¿Ëù¸øÓ¢ÎIJ»¼ÆÈë×Ü×ÖÊý¡£

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phubbers(µÍÍ·×å) Phubbing(µÍÍ·ÍæÊÖ»úµÄÐÐΪ)

¡¾´ð°¸¡¿Nowadays, we can see many people are watching their mobile phones in subway, restaurants, elevators, roads and so on. There is no denying that people who like the mobile phone are concerned about its attractive functions. Phubbers can¡¯t stop sending messages, surfing the Internet, listening to music and even taking photos by using the mobile phone. Moreover, some people have less time to relax themselves. They make use of the time when they are on the way to school or other places to play mobile games.

However, phubbing disturbs not only our study but also our life. On the one hand, phubbers waste lots of time playing cell phone games and sending messages, particularly in class. Other people also complain they are disturbed when phones ring in classrooms. On the other hand, it can lead to health problems. For instance, using a mobile phone on the sofa can cause back and neck pain.

As far as I am concerned, it is high time that we threw away the phone and raised our heads up. Do cherish everything around us and appreciate the scenery ahead of us. What¡¯s more, we should do more exercises and take part in real-life activities. In a word, only when we use the phone reasonably, can we realize the happiness of life.

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ÁÁµã·ÖÎö£º±¾ÎÄÄÚÈÝÍêÕû£¬¾äʽÁé»î¶à±ä£¬¼ÈÓмòµ¥¾äÓÖÓи´ÔӾ䡣ÔËÓÃÁ˶àÖÖ¾äʽ£¬Óж¨Óï´Ó¾ä£¬Ãû´Ê´Ó¾ä£¬×´Óï´Ó¾ä£¬µ¹×°¾ä£¬·ÇνÓïµÈ£¬»¹ÓдóÁ¿¸ß¼¶´Ê»ãºÍ¸ß¼¶¾äʽµÄÔËÓ㬱í´ïµ½Î»£¬ÓïÑÔÓÅÃÀ£¬ÄÚÈݷḻ¡£Í¬Ê±Ê¹ÓÃÁË´óÁ¿µÄÁ¬´Ê£¬Ê¹ÎÄÕ²ã´Î·ÖÃ÷£¬»ëȻһÌå¡£

ÔÚµÚÒ»¶ÎÖеãÃ÷ÎÒÃÇÖÜΧµÄ¡°µÍÍ·×塱Ëæ´¦¿É¼û¡£½Ó×ÅÓÃÒ»¸ö¸´ÔÓ¾äThere is no denying that people who like the mobile phone are concerned about its attractive functions.µã³öÁ˳ÉΪ¡°µÍÍ·×塱µÄÖ÷ÒªÔ­Òò¡£¶øÕâ¸ö¸´ÔÓ¾äÖмÈÓÐÒ»¸öÃû´Ê´Ó¾äÓÖÓÐÒ»¸ö¶¨Óï´Ó¾ä¡£½Ó×ÅÓ÷ÇνÓïÍê³ÉÁËÒ»¸ö½Ï³¤µÄ¾ä×Ó£¬Phubbers can¡¯t stop sending messages, surfing ¡­ listening ¡­and even taking ¡­ by using t¡­À´³ÂÊöµÍÍ·×åµÄÔ­Òò£¬ÔÙÓÃÁ¬´Ê¡°Moreover¡±µã³öÁíÒ»¸öÔ­ÒòʱÓÃÁËÒ»¸öµ¥¾ä+×´Óï´Ó¾ä(they make use of the time when they are on the way to school or other places to play mobile games.)

µÚ¶þ¶ÎÊ×ÏÈÓÃnot only¡­but also¡­³ÂÊö³ÉΪ¡°µÍÍ·×塱¸øѧϰºÍÉú»î´øÀ´µÄÓ°Ïì¡£½Ó×ÅÓÃÁ¬´Ê¡°on the one hand¡­on the other hand¡­¡±°ÑÒ»¶ÎÄÚÈÝÓлúµØ½áºÏÆðÀ´¡£ÔÚÕâÒ»¶ÎÖÐʹÓÃÁ˸´ÔÓ¾ä¾ä£ºOther people also complain they are disturbed when phones ring in classrooms.ºÍ·ÇνÓﶯ´Ê×÷Ö÷Óusing a mobile phone on the sofa can cause back and neck pain.

µÚÈý¶Î¾ÍÈçºÎ¡°¾ÜΪµÍÍ·×塱ÌáһЩ½¨Òé¡£ÔÚ±¾¶ÎÖÐʹÓÃÁËһЩ¸ß¼¶´Ê»ã¼°¾äʽ¡£Èç¸ß¼¶´Ê»ãAs far as I am concerned, What¡¯s more, . o more exercises and take part in £¬in a word,¸ß¼¶¾äʽ£¬ÈçÐéÄâÓïÆø¡°it is high time that we threw away the phone and raised our heads up.¡±Æíʹ¾ä+and+Æíʹ¾ä£¬ÒÔ¼°ÓÉonly whenÒýÆðµÄµ¹×°¾ä£ºonly when we use the phone reasonably, can we realize the happiness of life.¡£

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A. The benefits of visiting museums
B. Educational functions
C. Places for collections of objects
D. The history of museums
E. Precious chance to see famous masterpieces
F. Ways to improve their collections
Museums are places where collections of objects are preserved and put on show. The objects may be anything found in nature made by man. There are museums devoted to art, science, history, industry and technology.
But museums are no longer just storehouse for collections. Today nearly all museums, large or small, carry on educational programs. Museums offer guided tours, lectures, films, music recitals, art lessons, and other attractions. They organize field trips and clubs. They publish guides to help visitors to gain a better understanding of the collections.
All museums share a common aim ¡ª¡ª to attract visitors and help them to understand and enjoy the collections. Museums are always on the watch for new additions to their collections. Works of art are bought from art dealers and private collectors. Museums also accept gifts, but the large museums no longer accept everything that is offered to them. They accept only objects of collections that meet their high standards.
Museums often arrange loan exhibitions of important works from private owners, art dealers and other museums. In this way a famous masterpiece may be viewed by people who otherwise might never have the chance to see it. For example, in 1963 the Metropolitan Museums of Art in New York city exhibited one of the world's most famous ladies ¡ª¡ª Mona Lisa, painted by Leonardo Da Vinci. The government of France had lent the painting to the United States. Attendance at the Metropolitan reached an all-time high during the month Mona Lisa was shown there.
What is to be gained from visiting museums? Museum exhibits can teach us about the world in which we live ¡ª¡ª the materials it is made of, the trees and plants that cover it, and the animals that have lived on it since its beginning. We can learn about the activities of man ¡ª¡ª his history and development as well as his accomplishments in arts and crafts. Most people see a great work of art for the first time in a museum. We cannot all be explorers or collectors in other lands. But in a museum we can see for ourselves the objects that have been gathered from every part of the world.

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¡¾1¡¿Witnesses said they saw her __________(walk) towards her office at 11 that day.

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¡¾3¡¿Yeti tracks which were 33 centimeters __________ length were found in Mount Qomolangma.

¡¾4¡¿The tracks belongs to a similar creature, __________(call) Bigfoot, which lives in the forest of the north-west of the USA.

¡¾5¡¿Everyone has the chance __________(discover) a place of mystery and beauty in the south-west of China.

¡¾6¡¿The sunshine reflects on the lakes, making them shine like diamonds __________ the rich countryside.

¡¾7¡¿Columbus is one of the most famous __________(explore) in the world.

¡¾8¡¿__________ is certain is that Justin hasn¡¯t come back home yet this morning.

¡¾9¡¿Mary invited 30 people to her wedding, most of __________ are family members.

¡¾10¡¿It will be very __________(comfortable) to sit on a camel for almost a week.

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¡¾13¡¿It was at the school gate __________ the accident happened.

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¡¾15¡¿No agreement __________(reach) so far by the two sides.

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Elias was a poor black worker in South Africa. The time ¡¾1¡¿he first met Nelson Mandel was a very difficult period of his life. He was twelve years old at that time. Nelson Mandel was a black lawyer to¡¾2¡¿ he turned for advice. Nelson offered ¡¾3¡¿(guide) to poor black people on their ¡¾4¡¿(illegal) problems. Elias needed Mandel¡¯s help ¡¾5¡¿he had little education. The school ¡¾6¡¿he studied for only two years was three kilometers away. He had to drop out of school because his family couldn¡¯t pay the school fees ¡¾7¡¿ the bus fare. He couldn¡¯t read or write well. After trying hard, he got a job in a gold mine. ¡¾8¡¿, he didn¡¯t have passbook to live in Johannesbug and he worried about ¡¾9¡¿ he would become out ¡¾10¡¿ work.

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No matter what type of business you run, it has to deal with things that go wrong from your customer's point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. .
You should listen actively to what the customer has to say by maintaining comfortable eye contact. .
.It's important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you've accepted the responsibility and provide him with choices or assure the customer you'll do something about his complaint.
Talk with the client and discover the best means to resolve his problem. In this case it's important to let your customer know an estimation(¹À¼Æ) of how long it will take to take action on his complaint.
A simple ¡°thank you¡± is one way to let the customer know you appreciate the time and effort they've taken to inform you about a problem with your company's service or product that you need to know about.
Create a procedure for recording different types of customer complaints. .
A. Listen to your customer's complaints and you can improve your service.
B. There will be times when you'll be unable to resolve the issue immediately.
C. When receiving a complaint, you should apologize for the failure the customer has identified.
D. They are a valuable source of information to determine various root causes that need to be addressed within your company.
E. So it's important to learn to deal with customer complaints efficiently.
F. Don't feel ashamed of the failure in your service or products.
G. You should also show your customer that you do understand him by giving full attention.

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¡¾1¡¿How much older is Sara¡¯s son than his sister?

A. 2. B. 3. C. 4.

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A. To advertise some new books. B. To introduce some books. C. To encourage reading.

¡¾3¡¿Who was the man¡¯s childhood favorite writer?

A. Chris. B. Maurice. C. Robert.

¡¾4¡¿What will the man most probably do next?

A. Read a book. B. Open the door. C. Leave the house.

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In recent years, learning Chinese(become) popular among people around the world. Last month, I received an email from my cousin Jack in Canada. He said he was enthusiasticChinese, and asked me to find him some books(intend) for Chinese beginners. I was very pleased to doa favor. So I went from one bookstore to, hoping to find something suitable for him.£¨final£© I selected a set of Chinese textbooks among (vary) similar ones. Then I went to a post office to have them delivered by air without delay. Several days later, I received Jack's email, (say) that he really appreciated the books I had sent. I'm very glad that Jack is beginning to learn Chinese just like many other(foreign) abroad,I know it may be an enjoyable challenge for him.

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