Question

【题目】书面表达

假如你是李华，你在3月5号到8号期间入住了一家酒店。现对在此期间所遇到的问题向该酒店有关人员进行投诉，其中主要包括房间照明，食物以及员工的服务态度等方面。

注意：1、词数100字左右

2、信的开头和结尾已给出，不计入总词数

3、可适当增加情节，使文章流畅

Dear Sir or Madam，

Faithfully yours,

Li Hua

Answer 1

【答案】

Dear Sir or Madam,

I was a visitor in your hotel for three days during Mar 5 to Mar 8. I am sorry I have to say I was greatly

disappointed with the inconvenient service you provided.

First of all, it is the lighting facilities in the room. One of the lights is broken and another is so dark. Another

unpleasant factor of your hotel is the food quality. The steak I ordered is sour. The last but not the least shortcoming

of your hotel is the cold and indifferent service of the waiters. 1 asked one of them to bring newspaper to my room,

but no paper was delivered at last.

I am sure that you will agree with me on the point that your service is unacceptable. I trust that you will take

immediate steps to improve the situation and I'm looking forward to your reply.

Faithfully yours,

Li Hua

【解析】

试题分析：考查半开放性作文。本文要求以李华的身份项酒店投诉，所以要使用第一人称和一般过去时和现在时相间的时态。要点：1. 你在3月5号到8号期间入住了一家酒店。遇见了一系列问题，感到很失望。2.具体问题：照明设施有损坏；提供食物味道不好；宾馆服务员态度冷漠；3.提出整改意见：希望对方立刻采取措施改善服务并期待对方的回复。建议文章分成三段，每个要点为一段。在介绍所遇见问题时，建议使用合适的连接词连接上下文。同时注意使用书信中的一些串联成分。