Having good etiquette at the workplace is very important to be a favorite in an office. However, it’s observed that many people aren’t aware of the workplace etiquette and this creates a very bad impression in the office. So it’s important to know some workplace etiquette tips.

Among all the workplace etiquette guidelines, the most important is to be punctual to your office. Though going late due to an emergency is okay, habitual late comers are never appreciated in any organization. By arriving at your office on time, you show that you’re aware of your responsibilities and have respect for the organization. In case you feel that you would be late, call the concerned authority and report the matter to him or her.

Also, a proper knowledge of the workplace email etiquette is a must. In the official emails, you need to mention the subject concisely (简洁地), while at the same time include all the important details which are to be shared. You should use good and grammatically correct language while writing emails.

A knowledge of telephone etiquette in the workplace is very important as well. While talking on the telephone, be polite and listen to what they’re saying carefully. Only then should you say what you feel. Speak in a voice which would be heard clearly at the other end.

The workplace guidelines are important even while you’re dining or celebrating with your co-workers. If you get a call in between, receive it after you’re permitted by the others by saying “excuse me”. Don’t talk loudly while eating. Greet people well and try to make them feel comfortable, while being in your company.

These guidelines will help you become the best employee of a company. All the best!

1.The intended readers of the text are ________.

A. managers in charge of a company

B. students of a business class

C. people who are out of work

D. general readers

2.How should you write an official email?

A. Write the subject clearly and simply.

B. Include all the details in the email.

C. Make the language as beautiful as possible.

D. Make emails as brief as possible.

3.Which of the following is considered NOT acceptable about making phone calls?

A. Using polite languages.

B. Listening with patience and care.

C. Speaking clearly.

D. Answering a call in a loud voice.

4.In the writer’s opinion, workplace etiquette ________.

A. is easy to master

B. is considered important by all employees

C. can be helpful in doing your work well

D. will bring you good luck and good salaries

“Just ate chicken feet for lunch. ” These were the words I wrote on my blog yesterday. By the next day there were hundreds of comments from my friends. They ranged from “OH MY GOD! That is so disgusting! ” to “What were they like?” to “Why can’t you eat sandwiches like everyone else?”

To Chinese people, chicken feet are a normal snack. To my friends in Britain, the thought of eating a chicken’s foot is——well, weird (古怪的). As weird, in fact, as eating a bullfrog, scorpion(蝎子), snake, or turtle.

But if there are two things I love more than anything else in life, they are: trying new things and food.

I arrived in Beijing five months ago. Since then, I’ve searched for the “weirdest” foods so I can try them, then treat my friends to some “virtual（虚拟的）eating” on my blog.

One weekend, I went to Wangfujing, Beijing’s “snack street”. The trip gave me tons of blog material.

“I chose a stick with three live, wriggling(扭动的) scorpions on it,” I wrote. “And it was pretty good. The scorpion was warm and crispy. The legs did have a tendency to get stuck between one’s teeth, however. What’s more, I am sure scorpion number two stung me with its tail in revenge(报复).”

Next came snake: “A bit like a cross between fish and chicken, with a slightly rubbery texture and meaty taste.”

Some people were actually angry when I ate turtle soup——especially when I posted pictures showing the poor little guy’s head staring sadly up at us from the bowl. “I am never speaking to you again,” wrote one (former) friend.

Still, I will continue my culinary quest.

Next on my list is starfish, though I feel I should have some vegetables too——algae, maybe.

So what am I eating, tonight, you may ask. Pizza. Well, a girl’s gotta have a break sometimes.

1.What does the writer like most in life?

A. Trying new things and food.

B. Traveling.

C. Walking.

D. Shopping.

2.Where did the writer get her blog material?

A. From her friends.

B. From Wangfujing, Beijing’s “snack street”.

C. From Shopping.

D. From the Internet.

3.What is the writer’s friends’ attitude toward her trying “weird” foods?

A. They are satisfied.

B. They are happy.

C. They are surprised and even angry.

D. They are sorry.

4.Which of the following “weirdest” foods is the one writer hasn’t tried?

A. Chicken’s feet.B. Bullfrog.

C. Scorpion.D. Chicken’s head.

根据短文内容，从短文后的选项中选出能填人空白处的最佳选项。选项中有两项为多余选项。

Although problems are a part of our lives, it certainly doesn’t mean that we let them rule our lives forever. One day or the other, you’ll have to stand up and say — problem, I don’t want you in my life.

___1.___Problems with friends, parents, girlfriends, husbands, and children — the list goes on. Apart from these, the inner conflicts within ourselves work, too. These keep adding to our problems. Problems come in different shapes and colors and feelings.

But good news is that all problems can be dealt with. Now read on to know how to solve your problems.

Talk. It really helps. What most of us think is that our problem can be understood only by us and that no talking is going to help. 2. Talking helps you move on and let go.

Write your problems. 3. When you write down your problems, you are setting free all the tension from your system. You can try throwing away the paper on which you wrote your problems. By doing this, imagine yourself throwing away the problems from your life.

Don’t lose faith and hope. No matter what you lose in life, don’t lose faith and hope. Even if you lose all your money, family... you should still have faith. 4.

Your problems aren’t the worst. No matter what problem you get in life, there’re another one million people whose problems are huger than yours. 5. Your problems might just seem big and worse, but in reality they can be removed.

Go about and solve your problems because every problem, however big or small, always has a way out.

A. But the truth is that when you talk about it, you’re setting free the negative energies that have been gathering within you.

B. When we have a problem, a pressing, critical, urgent, life-threatening problem, how do we try and solve it?

C. Tell yourself: when they can deal with them, why can’t I?

D. Of course, we’ve been fighting troubles ever since we were born.

E. We can often overcome the problem and achieve the goal by making a direct attack.

F. Having a personal diary can also be of huge help if you don’t want a real person to talk with.

G. With faith and hope, you can rebuild everything that you lose.

阅读下面短文，从短文后各题所给的四个选项（A, B, C, D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。

On an airplane as she was flying across the United States, Dr. Jane Goodall noticed a woman sitting next to her. She asked the woman why she was so tired, and the woman said she was absolutely ________ because she’d been up at two in the morning trying to ________ the water.

Her young daughter was in an environmental group at school and her daughter’s passion had turned to making sure her ________ was eco-friendly. They were staying at the woman’s brother’s house the night before her trip, and in the middle of the night her daughter woke up to the ________ of a dripping faucet（水龙头）. The daughter asked for ________ turning it off as the faucet handle was ________. The only way to ________ the leak was to dig to the pipe in the front lawn to find the main valve to turn the water off，and her daughter wouldn’t go to sleep until the leak stopped. So at two in the morning ________ in the family was out in the yard helping to ________ to turn off the water.

Young people have much more ________ to start and accomplish changes than what ________ may believe. When children make a change in their lives, families are ________ along to become environmentally friendly.

The story also shows that ________ actions can have a big impact. We ________ to think about ________ events like Clean and Green Week. Instead, a lot of small changes can make a (n) ________.If hundreds or thousands of students ________ their families to turn off the tap to save water, move the air conditioning temperature ________ a degree or two in summer, ________ less and make other environment-mentally-friendly changes, the ________ family may change its behaviors.

1.A. exhaustedB. delightedC. sadD. angry

2.A. turn onB. turn offC. take alongD. bring along

3.A. motherB. familyC. schoolD. group

4.A. soundB. voiceC. rhymeD. music

5.A. adviceB. pleasureC. helpD. trouble

6.A. openedB. thrownC. droppedD. broken

7.A. stopB. preventC. holdD. cut

8.A. someoneB. anyoneC. everyoneD. no one

9.A. fixB. digC. mendD. fit

10.A. powerB. timeC. enthusiasmD. wisdom

11.A. officialsB. teenagersC. teachersD. adults

12.A. savedB. praisedC. seatedD. dragged

13.A. importantB. smallC. unnecessaryD. children’s

14.A. planB. tendC. attemptD. mean

15.A. newB. traditionalC. bigD. social

16.A. livingB. differenceC. effortD. fortune

17.A. wantB. allowC. convinceD. force

18.A. offB. awayC. downD. up

19.A. eatB. walkC. driveD. consume

20.A. richB. largeC. entireD. ordinary

阅读下面材料，根据上下文在空白处填入适当的内容（1个单词）或括号内单词的正确形式。

Many teens in high school want to try out for sports because they think it will make them more popular. _1.___ there are lots of other benefits from sports that teens may overlook(忽视）.

With TV, movies, computers, and video games ___2._ (become) more and more popular, it has become much __3.___ (easy) for teens to be by themselves rather than going out with friends. Kids used to hang out at the mall or drive around the town; now they just sit at home. __4.__ (get) teens into a sport gives them an opportunity to go out and socialize. Although they may not find a new best friend, they will learn how to interact and work as _5._ team, something that they’ll find __6.___ (use) later in life.

More and more kids are becoming overweight. If teens see that their physical condition is causing them to perform __7.__ (bad), they may ___8.___ (motivate) to do other activities to get healthy. When your child __9.____ (reach) their teenager year, part of good parenting will provide them __10.___ direction and encouragement and continue to help them develop a healthy style of living.

假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。

增加：在缺词处加一个漏字符号()，并在其下面写出该加的词。

删除：把多余的词用斜线(＼)划掉。

修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：1. 每处错误及其修改均仅限一词；

2. 只允许修改10处，多者（从第11处起）不计分。

Dear Tim,

I’m so excited and happy to hear that you’re coming to China. Since your trip is scheduled for the middle of July, time is not problem for me. That’s because I would be having my summer holiday at that time.

I’ve been very busy recent. I’ve been prepared for the coming entrance exam, that is vital for me and my future life. Last week, I attended an English speech intending for high school students all over the province and I have won the first prize. However, I’ve always dreamt of having the opportunity to travel in English-speaking countries like yours to practice and improve our English, as well make friends with people from other countries.

I am looking forward to seeing you.

Yours,

Li Hua

假设你是李华，你所在的班级决定成立“大乐英语俱乐部”。请你给你校的外教John写封信，邀请他加入该俱乐部，要点如下：

1、成立俱乐部的目的。

2、活动时间、地点和内容。

3、邀请加入。

注意：1、词数100左右，开头和结尾已给出，不计入总词数。

2、可以适当增加细节，以使行文连贯。

大乐英语俱乐部: Big Fun English Club

Dear John,

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

Yours sincerely,

Li Hua

In early autumn I applied for admission to college. I wanted to go nowhere but to Cornell University, but my mother fought strongly against it. When she saw me studying a photograph of my father on the sports ground of Cornell, she tore it up.

“You can’t say it’s not a great university, just because Papa went there.”

“That’s not it at all. And it is a top university. ”She was still holding the pieces in her hand. “But we can’t afford to send you to college.”

“I wouldn’t dream of asking you for money. Do you want me to get a job to help support you and Papa? Things aren’t that bad, are they?”

“No,”she said. “I don’t expect you to help support us.”

Father borrowed money from his rich cousins to start a small jewellery shop. His chief customers were his old college friends. To get new customers, my mother had to help. She picked up a long-forgotten membership in the local league of women, so that she could get to know more people. Whether those people would turn into customers was another question. I knew that my parents had to wait for quite a long time before their small investment (投资) could show returns. What’s more, they had not wanted enough to be rich and successful；otherwise they could not possibly have managed their lives so badly.

I was torn between the desire to help them and change their lives, and the determination not to repeat their mistakes. I had a strong belief in my power to go what I wanted. After months of hard study I won a full college scholarship（奖学金）. My father could hardly contain his pride in me, and my mother eventually gave in before my success.

1.The author was not allowed to go to Cornell University mainly because ________.

A. his father graduated from the university

B. his mother did not thinks it a great university

C. his parents needed him to help support the family

D. his parents did not have enough money for him

2.The father started his small shop with the money from ________.

A. a local leagueB. his university

C. his relativesD. his college friends

3.According to the text, what was the author determined to do in that autumn?

A. To get a well-paid job for himself.

B. To improve relations with his mother.

C. To go to his dream university.

D. To carry on with his father’s business.

Planning a visit to the UK? Here we help with ways to cut your costs.

AVOID BIG EVENTS Big sporting events, concerts and exhibitions can increase the cost of accommodation and make it harder to find a room. A standard double room at the Thistle Brighton on the final Friday of the Brighton Comedy Festival (19 Oct.) cost £169.15 at Booking.com. A week later, the same room cost £118.15.

If you can be flexible and want to know dates to avoid—or you’re looking for a big event to pass your time—check out sites such as Whatsonwhen.com, which allow you to search for events in the UK by city, date and category.

STAYAWAY FROM THE STATION If traveling to your destination by train, you may want to find a good base close to the station, but you could end up paying more for the sake of convenience at the start of your holiday.

Don’t be too choosy about the part of town you stay in. Booking two months in advance, the cheapest room at Travelodge’s Central Euston hotel in London for Saturday 22 September was £95.95. A room just a tube journey away at its Covent Garden hotel was £75.75. And at Farringdon, a double room cost just £62.95.

LOOK AFTER YOURSELF Really central hotels in cities such as London, Edinburgh and Cardiff can cost a fortune, especially at weekends and during big events. As an alternative consider checking into a self-catering flat with its own kitchen. Often these flats are hidden away on the top floors of city centre buildings. A great example is the historic O’Neill Flat on Edinburgh’s Royal Mile, available for £420 for five days in late September, with room for four adults.

GET ON A BIKE London’s ‘Boris bikes’ have attracted the most attention, but other cities also have similar programmes that let you rent a bicycle and explore at your own pace, saving you on public transport or car parking costs.

Among the smaller cities with their own programmes are Newcastle (casual members pay around £1.50 for two hours) and Cardiff (free for up to 30 minutes, or £5 per day).

1.The Brighton Comedy Festival is mentioned mainly to show big events may ________.

A. help travelers pass time

B. attract lots of travelers to the UK

C. allow travelers to make flexible plans

D. cause travelers to pay more for accommodation

2.“Farringdon” in Paragraph 5 is most probably ________.

A. a hotel away from the train station

B. the tube line to Covent Garden

C. an ideal holiday destination

D. the name of a travel agency

3.The passage shows that the O’Neill Flat __________.

A. lies on the ground floor

B. is located in central London

C. provides cooking facilities for tourists

D. costs over £100 on average per day in late September

4.The main purpose of the passage is __________.

A. to tell visitors how to book in advance

B. to supply visitors with hotel information

C. to show visitors the importance of self-help

D. to offer visitors some money-saving tips

When international aid is given, steps must be taken to ensure (确保)that the aid reaches the people for whom it is intended. The way to achieve this may not be simple. It is very difficult for a nation to give help directly to people in another nation. The United Nations Organiztion(UNO) could undertake to direct the distribution of aid. Here however rises the problem of costs. Also tied with this is time. Perhaps the UNO could set up a body of devoted men and women in every country who can speedily distribute aid to victims of floods and earthquakes.

More than the help that one nation can give to another during a disaster, it would be more effective to give other forms of help during normal times. A common proverb says, “Give me a fish and I eat for day, teach me to fish and I eat for a lifetime.” If we follow this wise saying, it would be right to teach people from less developed nations to take care of themselves. For example, a country could share its technology with another. This could be in simple areas like agriculture or in more complex areas like medical and health care or even in building satellites. Even small country is able to help less developed nations. Sometimes what is take for granted, like the setting up of a water purification plant or the administration of a school, could be useful for countries which are looking about to solve common problems. It does not cost much to share such simple things. Exchange students could be attached for a number of months or years and learn the required craft while on the site. They can then take their knowledge back to their homelands and if necessary come back from time to time to clear doubts or to update themselves. Such aid will be truly helpful and there is no chance of it being temporary or of it falling into the wrong hands.

Many countries run extensive courses in all sorts of skills. It will not cost much to include deserving foreigners in these courses. Besides giving effective help to the countries concerned, there is also the build-up of friendships to consider. Giving direct help by giving materials may be effective in the short run and must continue to be given in the event of emergencies. However, in the long run what is really effective would be the sharing of knowledge.

1.According to the author, how could international aid reach the victims in time?

A. By solving the cost problems.

B. By solving the transportation problems.

C. By setting up a body of devoted people in every country.

D. By relying on the direct distribution of the UNO.

2.What does the author try to express in the underlined sentence?

A. Providing food is vital.

B. Learning to fish is helpful.

C. Teaching skills is essential.

D. Looking after others is important.

3.Which aid is likely to fall into the wrong hands?

A. A medical team.B. An exchange program.

C. A water plant.D. Financial support.

4.What can we infer about international aid from the passage?

A. It is facing difficulties.

B. It is unnecessary during normal times.

C. It should be given in the form of materials.

D. It has gained support developed countries.