14.假如你是李华,是英国某所学校的交换生,你几天前在英国的一个商店买的手机坏了.请你根据以下提示,给该商店客服发一封电子邮件.
1.写作目的;
2.具体问题:如手机黑屏,不能重启等;
3.解决办法:如维修,更换新手机等.
注意:1.词数在100字左右;2.可适当增加细节,以使行文连贯.
Dear Sir or Madam,
My name is Li Hua,an exchange student from China.I'm writing to complain about the quality of the mobile phone which I bought from your store.
It unexpectedly went wrong a few days after I bought it.The screen turned out to be black while I was taking photos.I tried to restart it according to the instructions,but it still failed to work.Therefore,I'm sure there is something wrong with the phone.I am hoping that you direct me to a store where I may get it repaired or change it for a new one within the next 3 days.Since your store has gained a good reputation for customer satisfaction,I am confident you will process my complaint at your earlier convenience.
Looking forward to your early reply.
Yours sincerely,
Li Hua