【1】Why is the woman so angry?

A. The boy bought an expensive umbrella.

B. The boy did not buy a new umbrella.

C. The boy lost an umbrella again.

【2】What is the man going to do?

A. Fetch his cellphone for his mother.

B. Tell his mother about his study.

C. Go to his room to study.

In my family, there 【1】 (be) three people. My father is a 【2】 (farm) and goes to work in the field every day. He isn’t good at 【3】 (talk) but he gets on well with other people. My mother is very kind and is 【4】 (friend) to everybody. So when I have 【5】 problem I will turn 【6】 her for help. My friends say I am clever, because when the teacher asks 【7】 (we) very difficult questions, I can come up with the answers 【8】 (quick). But my father thinks I am not patient. He says once I have difficulty in 【9】 (solve) problems, I will 【10】 (easy) give up. This is what I need to improve in the future.

【题目】完形填空
I was a lovely child with a loving family. I was not a (n)1, but a leader in school. But what made me special was not seen from the outside: I was 2about life. My best trait was my personality.
At age twelve, my life had a breakdown. It was then that I developed OCD (强迫症). I was no longer the 3 girl. I finally told my mother I was suffering from depression. I started taking medicine.4, the medicine did help. But one thing didn't 5: I still was overwhelmed with depression. I still was 6 sad and I started to believe that my life no longer 7.
Thinking my life no longer had 8 I decided suicide was the solution. I wrote a note to all my friends and family, expressing I was 9 for leaving them. As I was folding the note, my eyes fell on a photograph. It was a little girl wearing a carefree smile.
It took me a few minutes to 10 who the girl in the photo was. I 11 couldn't believe that smiling child was me! It seemed my younger self had sent me a 12. Right then and there I knew I couldn't 13 myself. Once I had been a strong girl, and I had to be like that again. I swore I wouldn't only 14 my medicine. I would fight the depression with my 15, too.
It's been two years 16 I recovered. The real reason I'm 17 is that I refused to let depression 18 my life. I learned a lifelong 19: Never give up. Life is good. Everyone has 20 in life, but everyone can survive. I am living proof of that.
（1）A.follower B.winner C.listener D.organizer
（2）A.curious B.upset C.concerned D.enthusiastic
（3）A.beautiful B.happy C.brave D.casual
（4）A.After all B.In fact C.In addition D.By chance
（5）A.matter B.occur C.change D.arrive
（6）A.occasionally B.constantly C.naturally D.permanently
（7）A.counted B.existed C.Turned D.appeared
（8）A.destination B.advantage C.impact D.meaning
（9）A.grateful B.sorry C.responsible D.suitable
（10）A.explain B.assume C.realize D.acknowledge
（11）A.never B.only C.still D.even
（12）A.chance B.letter C.greeting D.message
（13）A.forgive B.kill C.control D.betray
（14）A.rely on B.take over C.bring in D.pick out
（15）A.mind B.choice C.decision D.imagination
（16）A.after B.since C.before D.when
（17）A.educated B.praised C.healed D.accepted
（18）A.ruin B.define C.fail D.break
（19）A.memory B.story C.lesson D.concept
（20）A.challenges B.promises C.opportunities D.options

【题目】假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有十处语言错误，每句中最多有两处。错误涉及一个单词的增加、删除或修改。
增加：在缺词处加一个漏字符号（^），并在其下面写出该加的词。
删除：把多余的词用斜线划掉（\）。
修改：在错的词下划一横线，并在其下面写出修改后的词。
注意：1、每处错误及其修改均仅限一词；2、只允许修改10处，多者（从第11处起）不计分。
I have learned English for many years, but I don't have a chance speak before foreigners. Last week, I happened to meet the foreigner. He needed my help and I felt so exciting.
On Monday, I went to the flowers shop to buy a flower for my friend, because she was ill. I was going to the hospital to see him. In the shop a foreigner and the boss was having a conversation, so the boss didn't know what the foreigner said. I hesitate for a while, then I came to help the boss. The boss and the foreigner thanked me so many. I felt so happy, because the language when I learn is useful. Since then, I want to learn English well.

【题目】语法填空
When I was thirteen, my parents and I visited an eye doctor. After the examination, doctor said with coldness that I had an eye disease. I had inherited it, my brother's eyes seemed to be fine.
Fifteen years after that, my father began to lose sight and I did, too. I fixed all my attention the effects of my own darkness. My world seemed (break) down and it destroyed all my dreams.
, I learnt new things from my father. Twenty years later, I look back at what he has given me. He taught me the determination to move forward facing difficulties. His journey taught me valuable lessons for my own path in the darkness. He had held onto his faith and moved from his comfortable hometown to this unknown land.
I did the same as I stepped into the strange (sight) world. Later I gained confidence and learned the language of thankfulness. With great appreciation for my father's example, I learned the powerful combination of faith and insistence and (perform) my own different roles. Luckily, I inherited from my father helped me see my life differently.

【1】How will the man go back?

A. By ship. B. By train. C. By air.

【2】What will the man do this afternoon?

A. Visit the factory.

B. Visit the showroom.

C. Discuss the contract.

【3】When will the man leave the day after tomorrow?

A. In the morning.

B. In the afternoon.

C. In the evening.

【1】What does the man want the woman to do?

A. To drive a bit faster. B. To be careful of accident. C. To drive more slowly.

【2】How does the woman want to drive this time?

A. To turn next to the school.

B. To turn about four blocks ahead.

C. To turn right at the school.

【3】When will their train probably leave?

A. At 3:05. B. At 3:15. C. At 3:25.

【4】Who is the woman speaker?

A. She’s a taxi driver.

B. She’s the man’s wife.

C. She’s the man’s granddaughter.

【题目】七选五。任务型阅读
No matter what type of business you run, it has to deal with things that go wrong from your customer's point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. .
You should listen actively to what the customer has to say by maintaining comfortable eye contact. .
.It's important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you've accepted the responsibility and provide him with choices or assure the customer you'll do something about his complaint.
Talk with the client and discover the best means to resolve his problem. In this case it's important to let your customer know an estimation(估计) of how long it will take to take action on his complaint.
A simple “thank you” is one way to let the customer know you appreciate the time and effort they've taken to inform you about a problem with your company's service or product that you need to know about.
Create a procedure for recording different types of customer complaints. .
A. Listen to your customer's complaints and you can improve your service.
B. There will be times when you'll be unable to resolve the issue immediately.
C. When receiving a complaint, you should apologize for the failure the customer has identified.
D. They are a valuable source of information to determine various root causes that need to be addressed within your company.
E. So it's important to learn to deal with customer complaints efficiently.
F. Don't feel ashamed of the failure in your service or products.
G. You should also show your customer that you do understand him by giving full attention.

【题目】阅读理解
When you travel in other countries, you'll have to get yourself well prepared to ensure your safety and handle emergencies.
Before you leave, you'd better:
1). Take out medical insurance policy and learn what the plan covers and whether departure or return to the hometown is covered. Figure out payment choices, such as whether you have to speak directly with the insurance company, before or after treatment, whether you have to pay first and get compensation later.
2). Keep up to date on all required vaccinations (接种疫苗) .
3). Learn about the city or area where you are going to travel. Know how to say street names and landmarks in the local language. Figure out unique climate issues such as altitude, seasonal changes, potentially risky animals and insects.
4). Visit some local hospitals and write down addresses in the local language along with emergency entrance locations; do the same for dental/pediatric (小儿科的) services. Get first aid equipment with necessary medications. Take enough prescribed medication from the home country.
5). Carry a card or note written in both English and the local language listing your emergency contact numbers, name, basic medical information such as blood type and allergies (过敏) .
6). Ensure a reliable means of communication is available and carry an extra phone battery and a charger. Ensure that housemaids, drivers, office assistants, those who work or travel know how to call for medical assistance since they may be the only ones available in an emergency.
7). Make sure to bring all documents and visas along with you. Plan your journey carefully and carry copies of documents (ID, insurance policy records, medical records) and keep in a place where someone else could access them in an emergency.
（1）In case you come across an emergency, you should _________.
A.carry a card or note which is written in the local language only
B.make sure your means of communication is available and reliable
C.buy enough prescribed medication from the foreign country
D.buy a guide book which includes basic emergency instructions
（2）According to the passage, the following are true EXCEPT that ________.
A.you should try to make a good study of medical insurance policy
B.you'd make sure someone will be able to help you in emergencies
C.you'd hide your copies of documents for safety in a place that no one can find
D.you should try to get familiar with the city or area that you will visit
（3）The best title for the text is _________.
A.How to Prepare for a Safe Travel
B.Emergency Help at Home and Abroad
C.How to Know the Place You Will Visit
D.Keep Yourself Healthy When Traveling

【题目】完形填空。阅读下面短文，从短文后各题所给的四个选项（A、 B 、C 、D）中，选出可以填入空白处的最佳选项。
I have always lived in India, and was recently traveling from Mumbai to Jaipur for work. Arriving at the airport 1, I was asked to hang out in the waiting area 2, without much else to do, I decided to check out the gift shop. As I walked around the store, I saw two American 3 having a nap on a recliner(躺椅) outside. It looked as if they had been at the airport for hours, and I felt I had to do something to help ease their 4.
I looked around the store for a few moments, and 5purchasing a medium-sized stuffed by toy which looked like the cartoon character SpongeBob SquarePants (though it was orange instead of the normal yellow). I asked the owner of the shop for a 6 and a pen and wrote, “When you get up 7this makes you smile, it would 8 the world to me. Have a good trip and an awesome experience. ”
I walked 9 towards the two women and placed the toy and the note next to them. Not wanting to shock on 10 them, I tried to be as slow as possible, but in my 11 to flee the scene, one of them woke up and 12me in the act. At first when she looked at me, I 13: maybe she thinks I'm a thief? 14when she looked at the soft toy and the note, she brightened up, as if this was the 15thing anyone had ever done for her. “Is this for me?” she asked. I gave her a huge 16 and nodded.
She was so excited! For a minute, it didn't feel like we were 17 anymore. I shook hands with her, and her smile 18my day. I walked away with nothing but 19 for her, and came to feel that, even though we were from 20 places, she was just like me.
（1）A.directly B.early C.hurriedly D.late
（2）A.which B.what C.that D.where
（3）A.men B.boys C.girls D.women
（4）A.wait B.sadness C.time D.thought
（5）A.came about B.ended up C.focused on D.stuck to
（6）A.book B.paper C.note D.pencil
（7）A.when B.if C.although D.as
（8）A.give B.pass C.take D.mean
（9）A.quietly B.anxiously C.happily D.unbelievably
（10）A.wake B.trouble C.disturb D.encourage
（11）A.dream B.try C.attempt D.track
（12）A.saw B.reminded C.caught D.greeted
（13）A.desired B.worried C.screamed D.feared
（14）A.But B.So C.Because D.However
（15）A.fittest B.last C.best D.first
（16）A.handshake B.present C.laugh D.smile
（17）A.strangers B.passengers C.passers-by D.tourists
（18）A.cheered B.found C.made D.took
（19）A.love B.appreciation C.kindness D.satisfaction
（20）A.same B.faraway C.strange D.different