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It is often said that politeness costs nothing. In fact,__1__ hearing the phrase "thank you" or "well done" means the same to employees as a modest pay __2__, researchers say. Praise and encouragement also __3__ employees more likely to work hard and stay in their jobs, saving on the cost of finding __4__. A third of 1,000 workers __5__ said they did not get thanked at all when they did well, and a(n) __6__ third said they were not thanked enough. In both __7__, the employees said they felt __8__, meaning they were less likely to be __9__ to their jobs and were more likely to look for employment elsewhere. According to the survey, praising employees has the same __10__ as a 1 percent pay rise, and works out much __11__ for bosses. Three out of four employees said that regular __12__ by their bosses was important to them, __13__ only a quarter said they were actually given as much praise __14__ they felt they needed. Those doing manual(体力的)jobs were less likely to be given any __15__ for doing well. Scottish employees felt __16__ undervalued, eight out of ten saying they would like more praise. However, workers in the northeast are less __17__ by being buttered up by the boss, as only 69 percent said they felt the __18__ to be told "well done" regularly. The research found that words of praise did more than __19__ a pleasant place to work-they could __20__ increase profits. | |||
( )1.A.properly ( )2.A.rise ( )3.A.forces ( )4.A.possibilities ( )5.A.surveyed ( )6.A.adequate ( )7.A.surveys ( )8.A.privileged ( )9.A.caught ( )10.A.motivation ( )11.A.less convenient ( )12.A.inspection ( )13.A.but ( )14.A.that ( )15.A.solution ( )16.A.least ( )17.A.charged ( )18.A.chance ( )19.A.create ( )20.A.alone |
B.consequently B .ride B .catches B .replacements B .reported B .total B .cases B .favored B .attached B .advantage B .more likely B .acknowledgement B .otherwise B .when B .situation B .the less B .impressed B .need B .demand B .still |
C.insistently C.surprise C.makes C.responsibilities C.employed C.special C.parts C.undervalued C.involved C.development C.cheaper C.commitment C.thus C.while C.recognition C.the more C.delayed C.potential C.require C.even |
D.frequently D.incident D.contributes D.disadvantages D.inspired D.further D.points D.evaluated D.devoted D.feeling D.more expensive D.outlines D.so D.as D.communication D.most D.exploded D.function D.restore D.yet |
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