根据短文内容，从短文后的选项中选出能填人空白处的最佳选项。选项中有两项为多余

选项。

  Is the customer always right?  1   Shopping is very much a part of a country’s culture，and attitudes to shopping and consumers vary from country to country j last as much as climate or taste in food．

  Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable（可支配的）income．This has meant failing prices，plenty of special offers and a re—examination of what customer service really means．  2  In restaurants in the south of the USA，for example，waiters compliment．（恭维）you on your clothes，ask about your day，compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction．

    Anyone who has waited 30 minutes to be served in fl restaurant may possibly dream of such customer service．  3   a fact，different nationalities expect different types of service．As a friend of mine once told me，“By the end of evening I had spent as much time talking to the waiter as to my wife．”

    A Chinese-American friend loves telling people about how her Chinese mother shops for clothes．First of all she waits until they are on sale．  4  And later she finds some small fault with the product and demands a further reduction．She never buys anything at the regular price．Could you imagine trying such ways in department stores in other countries?

    Attitudes to service are，of course，affected by employers’attitudes to their workers．As American waiters heavily depend on tips，they have to provide more service．But is this

fair?   5   It might not be a case of“Is the customer always right ?”but a case of“How

much service is it fair to expect?”

    A．People often point to America as an example of good customer service．

    B．It is a question of expectations．

    C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays?

    D．Then she asks for a discount until she gets an even better price．

    E．The answer，it seems，depends on which country you are in．

    F．The way we shop shows the way we get along with other people．

    G．However，do Europeans really want US style service?

假定英语课上老师要求同桌之间修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。错误涉及一个单词的增加、删除或修改。

    增加：在缺词处加一个漏字符号（/\），并在其下面写出该加的词。

    删除：把多余的词用斜线（＼）划掉。

    修改：在错的词下画一横线，并在该词下面写出修改后的词。

    注意：1．每处错误及其修改均仅限一词；

          2．只允许修改10处，多者（从第11处起）不计分。

    This autumn，my class went to the seaside to go camp．We arrived at a sandy beach with a well view of the sea and mountains．We set up our tents on the sandy beach，when night fell we started a fire to give us light and kept us warm．All my classmates sat around them，talking，singing and laughing．Several hours late．Robert and I went back to the tent to have the chat．We stayed up all night．We found that we two had a lot of in common．For example，we all like the same singers and have great enthusiasm for physics．The fire and stars saw our happiness．What I  wished time would stop at the moment!

随着人民生活水平的提高，私家车在城市越来越普遍，请你根据下列提示写一篇英语短

文，词数在120字左右。

    要求：1．描述私家车在日常生活中的利弊：

    a．给人们带来生活便利等；

    b．造成了环境污染、交通堵塞等。

         2．谈谈自己的看法：

    a．克服私家车带来的问题；

    b．你应该如何做……

         3．开头已给出，不计入总词数。

    With the improvement of people’s life，private cars are getting more and more popular

in big cities．

From the day we enter ______ university, we know _____fierce competition for jobs is    awaiting us upon graduation.

A．an, a               B．a, a                 C a, /              D．the , / 

----Will you be _______this afternoon, John?

----It depends. I’m afraid I’ll be called in by my manager.

A．suitable           B．convenient           C．accurate           D．available

Training by yourself in a gym ________be highly dangerous.

A．must          B．can             C．will           D．shall

--Was it last week________ he decided to give up smoking?

--No, he began _________he saw the new film last month.

A when, as soon as              B．that, till            C．when, , after          D．that, directly

This design is ______satisfactory. So you’ll have to try your best to better it.

A．nothing but             B．anything but         C．all but           D．everything but

He told me that little about what they _____he know the moment Li Lei came to question him this morning.

A．did did             B．did do            C．would do              D．could do

--It looks as if a storm is coming up.

--Yes, ________.

A．It certainly does         B．it certainly is          C．it looks so               D．it’s coming.