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　　CBC is a famous air company which has over twenty planes carrying passengers and goods, flying along 12 fixed lines all over the world．Its service is very good but some passengers are still not satisfied with it and that is why in 2003 and 2004 the company received letters of complaints from consumers or passengers who pointed out over a dozen kinds of problems which are divided in groups in the following table．Those about passengers’ things carried by the plane are Baggage problems．Customer service refers to service work with passengers are not satisfied with．Oversales of seats are about the fact that more seats are sold and as a result the plane is too crowded to be safe．Refund problems appear when passengers fail to receive the money paid back to them because of what they have lost．Fares are problems about the price of tickets．

　　Consumer Complaints Received By the CBC

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　　Hawking has left much for Chinese to think about．

　　British physicist Stephen hawking, possibly the world’s most famous scientist after Albert Einstein, gave lectures in Zhejiang and Beijing in August．An illness left him unable to move any part of his body except for three fingers．But his continuing efforts in the field of science have made many young people take him as their idol(偶像)．

　　His books, such as A Brief History of Time(<<时间简史>>), become bestsellers in Chinese bookstores．“Hawking helps people expand their horizons and become interested in science,”said Pan Yunhe, president of Zhejiang University．Indeed, experts don’t think it likely that Hawking’s lectures and profound(深奥的) ideas will be easily understood by the average person．But he has certainly sowed the seeds of science among many young people．

　　And the”Hawking fever”caused by his visit has made people ask：How can China produce more top scientists like Hawking?

　　“Nurturing(培养) top scientists will take as much work to change society as to educate the scientists themselves,”said Zhang Fan．Zhang has studied in the UK since 1999 and will be a sophomore(大学二年级学生) at Trinity College in October, 2002．In Britain, Zhang said, teachers inspire students to have a general understanding of the subjects they are interested in．And they encourage students to develop new ideas, which helps them to nurture their creativity．In China, the Ministry of Education(教育部) has encouraged schools to provide quality education to tap(开发) students potential (潜力)

　　”I hope teachers will pay more attention to helping us use our imaginations(想象力) and solve problems on our own,”said Lu Jie, a Junior Three students in Sanfan Middle School in Beijing．

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THE BEST SHOPPING IN SYDNEY

　　Sydney is one of the world’s biggest cities and has something for everyone when it comes to shopping．you will find excellent Australian products alongside the best that the world has to offer．At the bottom of Sydney Tower, you can shop in 160 of Sydney’s favorite stores including 16 jewellery stores and many gift and fashion shops．It’s all at Westfield Centrepoint．

　　Tel：92319300

　　SOVEREIGN HILL

　　This prize-winning living museum is where Australian’s history comes alive!Visit daily or stay for the night and experience life of the Gold Rush days．A wonderful nightly sound and light show,”Blood on the Southern Cross”tells the story of the famous Eureka Uprising．Enjoy shopping along with real life character and entertainment．4-star hotel and breakfast．

　　Tel：53311944

　　ANCHORAGE RESTAURAST

　　Come and enjoy our delicious Cantonese seafood right on the water’s edge in the historic fishing port of Williamstown with views of the city center across Port Phillip Bay．Open 7days a week．

　　Lunch：Sunday to Friday 11∶00am-2∶00pm．

　　Dinner：Monday to Saturday 5∶00pm-10∶30pm

　　Tel：93976270 or 93977799

　　COOK’S COTTAGE

　　Built by James and Grace, parents of Captain James Cook, Cook’s Cottage stands proud in the Fitzroy Gardens as a reminder of life in the eighteenth century, and as a celebration and commemoration of the life and travels of Captain James Cook．

　　Open：9∶00am-5∶00pmdaily, and until 5∶30 pm during the summer．

　　Information：94194677

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　　Germany aims to host the most environmentally friendly World Cup ever, thanks to a program called”Green Goal”．

　　Both the German and Brazilian football teams will use public transportation, such as trains, to travel around the country．Meanwhile, solar panel will be put on stadium roofs while drinks will be sold in reusable cups．The measures are a reflection of attitudes in a country with a history of dealing with green issues．

　　“The World Cup is a great chance to focus on the environment worldwide and will hopefully raise awareness everywhere,”said Klaus Toepfer, the”Green Goal”ambassador(大使) for the tournament．The”Green Goal”started last year with the aim of offsetting (抵消) the estimated 100,000 tons of carbon dioxide produced within Germany by World Cup transportation, stadium construction and the presence of an expected 3．2 million spectators．

　　As part of the project, all ticket holders will be able to use public transport at no cost on match days．Thousands of journalists will receive free rail passes for the train network and stadium drinks will be sold in reusable”Cups of the Cup”．

　　”The greening of the World Cup is not a little project on the margins (边缘) but at the heart of a lot of interests around the world,”said Toepfer．”It’s a first but only a beginning．”

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　　BEIJING, Oct,24－Chinese well-known public figures Yao Ming, Yang Liwei, and Andy Lau’s pictures were chosen for the teaching material in the middle school version of”New Modern English”．

　　The”New Modern English”project was officially started by the Beijing Modern Teaching Research Institute along with Ke Pu Publishing House since last week．

　　These star images are in the first term of the junior middle school version of”New Modern English”, which includes Song Zuying, Ruby Lin, Deng Yaping,altogether it has 6 pictures of stars．

　　According to the curriculum(课程) content, the student must translate the star’s age and birthplace into English according to the book．The assistant chief editor of the teaching material Wang Chuanwei introduced that, the main reason for putting stars into the teaching material aims at meeting the young people’s psychology(心理), putting pictures of the stars these young people like is advantageous in helping them quickly enter the studying mode, to promote interest in studying．

　　Besides film and television stars, the teaching material also selected and included”Special Olympics weightlifting champion Bian Jianxin,”and other inspirational stories such as the elderly man holding 10 jobs, to arouse the students’ interest in reading．

　　The”New Modern English”teaching material is mainly aimed at four to fifteen years olds．It was produced according to the Ministry of Education’s new curriculum standard, including a three versions of books．

　　These books will be used in different classroom instructions, as well as elementary and middle schools’ English class teaching material．

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　　You can improve your child’s hearing memory considerably．Once his hearing memory has been greatly improved, he will be able to use and remember what he listens to in class．The success of these suggestions depends upon your ability to use your child’s natural desire to take part in games he finds simple and fun．

　　A good way to begin is to read aloud a sentence from a book suitable for your child’s reading age．Then ask your youngster to repeat the sentence back to you correctly．Next, reread the sentence, leaving out a particular word．See if your child can tell the word you left out．At the beginning, use only simple sentences．Gradually, increase the length of the sentences．Make sure you don’t rush things along too quickly, or your child may become discouraged and tried of the game．

　　Take your child shopping with you often．He is to remember a list of items you want to buy in the supermarket．At first, ask him to remember only a few things．Then, as he shows increased ability to remember, make the list longer and longer．Praise him often and warmly when he shows increased ability to remember things．He will become proud of his ‘good’ memory and will happily play the game．

　　Encourage your child to learn easy and short poems．As his ability to do this become stronger, encourage him to remember longer poems．Do the same with songs．

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　　Millions of stars are traveling about in space．A few form groups which journey together, but most of them travel alone．

　　And they travel through a universe so large that one star seldom comes near to another．For the most part each star makes its journey in complete loneliness, like a ship on an empty ocean．The ship well be well over a million miles from its nearest neighbor．From this it is easy to understand why a star seldom finds another anywhere near it．

　　We believe, however, that some two thousand million years ago, another star wandering through space, happened to come near our sun．Just as the sun and the moon raise tides(潮汐) on the earth, so this star must have raised tides on the surface of the sun．But they were very different from the small tides that are raised in our oceans; a large tidal wave must have traveled over the surface of the sun, at last forming a mountain so high that we cannot imagine it．As the cause of the disturbance came nearer, so the mountain rose higher and higher．And before the star began to move away again, its tidal pull had become so powerful that this mountain was torn to pieces and threw off small parts of itself into space．These small pieces have been going round the sun ever since．They are the planets．

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请认真阅读下列短文，从短文后备题所给的A、B、C、D四个选项中，选出最佳选项。

　　Martha had been working for Miller Laboratories for two years, but she was not happy there．Nothing important had happened in the way of promotions(升职)or salary increases．Martha felt that her supervisor(上司), a younger and less experienced person than, she, did not like her．In fact, the supervisor often said unpleasant things to her．

　　One day, while talking with her friend Maria, she mentioned how discouraged she was．Maria gave her the name of a cousin of hers who was director of Human Resources Department for a large chemical company．Martha called him the next day and set up an interview during her lunch break．

　　During the interview, Mr．Petri said, “You’re just the kind of person we need here．You’ve being wasted in your other job．Give me a call in a day or two．I’m sure we can find a place for you in our organization．”Martha was so happy she almost danced out of the building．

　　That afternoon, Ruth Kenny, her supervisor, saw that Martha had come in ten minutes late from her lunch break and she said ,“Oh, so you finally decided to come back to work today?”

　　This was the last straw．She could not stand it any longer．Besides, Mr．Petri was right：she was being wasted this job．

　　“Look, ”she said angrily, “if you don’t like the way I work, I don’t need to stay here．I’ll go where I’m appreciated! Goodbye!”She took up her things and stormed out of the office．

　　That night she called Maria and told her what had happened and then asked Maria, “What do you, think?”

　　“Well ,”said Maria carefully, “are you sure about the other job?”

　　“Well, not exactly, but …”

　　Maria continued, “Will you be able to get a recommendation(推荐信)from Ms．Kenny if you need one?”

　　“A recommendation … from Ms．Kenny?”Martha paused for a moment, in a worried tone．

　　“Martha, I hope you didn’t burn your bridges ,”Maria said．“I think I would have dealt with it differently．”

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请认真阅读下列短文，从短文后备题所给的A、B、C、D四个选项中，选出最佳选项。

　　You are about to say something to your younger brother when he gestures that he’s got a phone message．

　　“But I didn’t hear the ring, ”you say．

　　“Because you are too old, ”your brother answers．

　　Don’t get mad．He’s just telling you the truth．

　　Teenagers in Britain and the US have a weapon against the older generation, especially parents and teachers．It’s a ring tone that many adults cannot hear．

　　According to a recent report from the New York Times, in some Manhattan schools, students have begun using the technology．Cellphone use is usually forbidden in class．But using the high-pitched(频率)ring tone, students can successfully exchange phone messages without being found by their teachers．

　　The technology relies on the fact that most adults gradually lose the ability to hear high-pitched sounds, It was developed in Britain but has recently spread to America by the Internet．

　　However, the technology was originally aimed at annoying teenagers, not the other way around．

　　Called the Mosquito, it was marketed last year by a Welsh security company．It is an ear-splitting 17-kilohertz buzzer(蜂鸣器)designed to help shopkeepers get rid of young people hanging around in front of their stores．Humans can hear sounds taking place in a frequency range between 200 and 20,000 hertz, as the research shows．But our hearing gradually becomes worse when we grow up．

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阅读理解

请认真阅读下列短文，从短文后备题所给的A、B、C、D四个选项中，选出最佳选项。

　　When you are little, it’s not hard to believe you can change the world．I remember my enthusiasm when, at the age of 12, I addressed the people at the Rio Earth Summit．“I am only a child, ”I told them．“Yet I know that if all the money spent on war was spent on ending poverty and finding environmental answers, what a wonderful place this world would be．At school you teach us not to fight with others, to work things out, to respect others, to clean up our mess, not to hurt other creatures, to share, not to be greedy．Then why do you go out and do the things you tell us not to do．You grown-ups say you love us, but I challenge you, please, to make our actions reflect your words．”

　　I spoke for six minutes and received a standing ovation．Some of the people even cried．I thought that maybe I had reached some of them, that my speech might actually spur(刺激)action．Now, ten years from Rio, after I’ve sat through many more conferences, I’m not sure what has been achieved．My confidence in the people in power and in he power of an individual’s voice to reach them has been deeply shaken．

　　When I was little, the world was simple．But as a young adult, I’m learning that as we have to make choices-education, career, lifestyle-life gets more and more complicated(复杂)．We are beginning to feel pressure to produce and be successful．We are taught that economic growth is progress, but we aren’t taught how to seek a happy, healthy way of living．And we are learning that what we wanted for the future when we were 12 was idealistic and naive(天真)．

　　Today I’m no longer a child, but I’m worried about what kind of environment my children will grow up in．I know change is possible, because I am changing, still figuring out what I think．I am still deciding how to live my life．The challenges are great, but if we accept individual responsibility and make choices, we will rise to the challenges, and we will become part of the positive tide of the change．I hope this goal will be met through our common efforts．

Thank you all．

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