My parents ran a small restaurant in Seattle. It was open twenty-four hours a day, six days a week. And my first real job, when I was six years old, was 　31 the diners’ shoes. My father had done it when he was young, so he taught me 32 to do it well, telling me to 33 to shine the shoes again if the customer wasn’t 34 .

I was proud of working in the restaurant 　35 I was also working for the good of the family. But my father 　36 said that I had to meet certain standards(标准) to be part of the team. I 　37 to be on time, hard-working, and polite to the 38 . I was 　39 paid for the work I did at the restaurant. One day I made the mistake of suggesting to Dad that he 40　 give me $10 a week. He said, “OK. How about you paying me for three meals a day you have here? And for the times you bring in your friends 41 free soft drinks?” He 　42 the amount of money I owed him, about $40 a week.

I remember returning to Seattle after being 43 in the US Army for about two years. I had just been promoted（升职） to Captain at that time. And full of pride, I walked into my parents’ restaurant, but the 　44 thing Dad said was, “How about your 　45 up tonight?” I couldn’t 46 my ears! I am an officer in the Army! But 　47 didn’t matter. As far as Dad was concerned, I was just 48 member of the team. I reached for the mop(拖把).Working for Dad has taught me that the devotion(奉献) to a 49 is above all. It has nothing to do with 50 that team is for a family restaurant or the US Army.

31. A. washing　　　　　　 B. shining　　　　　　　　　　 C. changing　　　　　　　　 D. repairing

32. A. why　　　　　　　　　 B. what　　　　　　　　　　　 C. when　　　　　　　　　　　 D. how

33. A. offer　　　　　　　　　 B. refuse　　　 　　　 C. continue　　　　　　　　　 D. forget

34. A. interested　　　　　 B. annoyed　　　　　　　　　 C. relaxed　　　　　　　　　　 D. satisfied

35. A. if　　　　　　　　 　 B. because　　　　　　　　　 C. when　　　　　　　 　 D. though

36. A. anxiously　 　　　 B. strangely　　　　　 　 C. clearly　　　 　 　　　 D. secretly

37. A. had　　　　　　　　　　 B. tended　　　　　　　　　　 C. hated　　　　　　　 　 D. pretended

38. A. family　　　　　　　　 B. workers　　　　　　　　　 C. customers　　　　　　　 D. friends

39. A. never　　　　　　　　 B. always　　　　　　　　　　　　　 C. seldom　　　　　　 　 D. already

40. A. must　　　　　　　　　 B. should　　　　　　　　　　 C. might 　　　　　　 　 D. could

41. A. by　　　　　　　　　　 B. to　　　　　　　　　　　　　　　　　 C. on　　　　　　　　　 　 D. for

42. A. worked out　　　　 B. decided on　　　　 　 C. set aside　　　　　　 D. cut down

43. A. absent　　　　　　　　 B. over　　　　　　　　　　　　 C. away 　　　　　　　 D. alone

44. A. usual　　　　　　　　 B. last　　　　　　　　　　　　 C. next　　　　　　　　　　　　 D. first

45. A. washing　　　 　 B. going　　　　　　　　　　　 C. cleaning　　 　　　　　　 D. turning

46. A. cover 　　　　　　　 B. follow　　　 　　　 C. believe　　　　　　　　　　 D. understand

47. A. they　　　　　　　　　 B. I　　　　　　　　　　　 　 C. he　　　　　　　　　　　　　 D. it

48. A. no　　　　　　　 　 B. either　　　　　　　　 　 C. any　　　　　　　　　 　 D. another

49. A. team　　　　　　　　　 B. family　　　　　　　 　 C. leader　　　　　　　 　 D. restaurant

50. A. when　　　　　　　　 B. whether　　 　　　　　　 C. how　　　　　　　　　　　　 D. why

"You probably don't remember me," she began, "But I've come back to apply for graduation with excellent grades．" Then she 21　 a piece of paper from her 22 and gave it to me．It was my handwriting, but I 　23 writing it．

As the assistant professor of the Honors Programs at the university, one of my　 24　 was to review student transcripts （学生成绩报告单） to make sure they　 25　 requirements for continuing in Honors．It was 　26　 for freshmen （大一新生） to have a rough start and be 　 27　 that they could no longer continue in Honors after their first term．Sometimes their second term report cards would fee sent to us, even though students were no longer in the program．

The note she handed me　 28 ，"Congratulations on your excellent second term．You may have been　 29　 at your fall grades, but you should feel　 30　 of how you've turned your effort around．Best of luck in 　31 the good work, and you'll be qualified for graduation with excellent grades．"

I didn't remember sending the note, written at the bottom of her second term transcript．

The student went on and said, "You can't know what this 　32 to me．I've carried it in my wallet for three years and took it out 　33 I didn't want to do my work．For three years I've been 　34　 to enter your office and give you this note and this transcript．" She handed me her　 35　 transcript with good marks．

We were both excited．She cried and I　 36　 to．Writing the note seemed like nothing to me, 　37 it made a great difference to her．I really had no 　38　 my actions had such meaning．

I've enjoyed this memory for many years—with 　39　 for such an act of kindness．The kindness of course wasn't mine in writing the note, but her kindness in wanting me to know what I did had 　40 ．I really thank her!

21．A．pulled down　　　　 B．pulled off　　　　　　 C．pulled out　　　　　 D．pulled up

22．A．bag　　　　　　　　　　 B．pocket　　　　　　　　 C．wallet　　　　　　　　 D．box

23．A．remembered　　　 B．forgot　　　　　　　　 C．regretted　　　　　　 D．minded

24．A．aims　　　　　　　　　 B．wishes　　　　　　　 C．pleasures　　　　　　 D．jobs

25．A．met　　　　　　　　　　 B．dissatisfied　　　　　 C．set　　　　　　　　　　 D．relaxed

26．A．hard　　　　　　　　　 B．unusual　　　　　　　 C．popular　　　　　　　 D．common

27．A．blamed　　　　　　　 B．told　　　　　　　　　　 C．reminded　　　　　　 D．refused

28．A．read　　　　　　　　　 B．showed　　　　　　　 C．indicated　　　　　　 D．announced

29．A．surprised　　　　　　 B．disappointed　　　　 C．embarrassed 　　 D．delighted

30．A．sick　　　　　　　　　 B．afraid　　　　　　　　 C．tired　　　　　　　　　 D．proud

31．A．keeping up　　　　　 B．holding up　　　　　 C．depending on 　　 D．trying on

32．A．brought　　　　　　　 B．meant　　　　　　　　 C．influenced　　　　　 D．happened

33．A．however　　　　　　 B．wherever　　　　　　 C．whenever　　　　　 D．whatever

34．A．hesitating　　　　　　 B．advising　　　　　　　 C．planning　　　　　　 D．promising

35．A．latest　　　　　　　　　 B．lost　　　　　　　　　　 C．first　　　　　　　　　 D．dirty

36．A．failed　　　　　　　　 B．wanted　　　　　　　 C．decided　　　　　　　 D．hated

37．A．so　　　　　　　　　　　 B．or　　　　　　　　　　　 C．and　　　　　　　　　　 D．but

38．A．doubt　　　　　　　　 B．wonder　　　　　　　 C．idea　　　　　　　　　 D．problem

39．A．appreciation　　　　 B．excitement　　　　　 C．respect　　　　　　　 D．pride

40．A．succeeded　　　　　 B．changed　　　　　　 C．improved　　　　　　 D．mattered

"You probably don't remember me," she began, "But I've come back to apply for graduation with excellent grades．" Then she　 21　 a piece of paper from her 22 and gave it to me．It was my handwriting, but I 　23 writing it．

As the assistant professor of the Honors Programs at the university, one of my　 24　 was to review student transcripts （学生成绩报告单） to make sure they　 25　 requirements for continuing in Honors．It was 　26　 for freshmen （大一新生） to have a rough start and be 　 27　 that they could no longer continue in Honors after their first term．Sometimes their second term report cards would fee sent to us, even though students were no longer in the program．

The note she handed me　 28 ，"Congratulations on your excellent second term．You may have been　 29　 at your fall grades, but you should feel　 30　 of how you've turned your effort around．Best of luck in 　31 the good work, and you'll be qualified for graduation with excellent grades．"

I didn't remember sending the note, written at the bottom of her second term transcript．

The student went on and said, "You can't know what this 　32 to me．I've carried it in my wallet for three years and took it out 　33 I didn't want to do my work．For three years I've been 　34　 to enter your office and give you this note and this transcript．" She handed me her　 35　 transcript with good marks．

We were both excited．She cried and I　 36　 to．Writing the note seemed like nothing to me, 　37 it made a great difference to her．I really had no 　38　 my actions had such meaning．

I've enjoyed this memory for many years—with 　39　 for such an act of kindness．The kindness of course wasn't mine in writing the note, but her kindness in wanting me to know what I did had 　40 ．I really thank her!

21．A．pulled down　　　　 B．pulled off　　　　　　 C．pulled out　　　　　 D．pulled up

22．A．bag　　　　　　　　　　 B．pocket　　　　　　　　 C．wallet　　　　　　　　 D．box

23．A．remembered　　　 B．forgot　　　　　　　　 C．regretted　　　　　　 D．minded

24．A．aims　　　　　　　　　 B．wishes　　　　　　　 C．pleasures　　　　　　 D．jobs

25．A．met　　　　　　　　　　 B．dissatisfied　　　　　 C．set　　　　　　　　　　 D．relaxed

26．A．hard　　　　　　　　　 B．unusual　　　　　　　 C．popular　　　　　　　 D．common

27．A．blamed　　　　　　　 B．told　　　　　　　　　　 C．reminded　　　　　　 D．refused

28．A．read　　　　　　　　　 B．showed　　　　　　　 C．indicated　　　　　　 D．announced

29．A．surprised　　　　　　 B．disappointed　　　　 C．embarrassed 　　 D．delighted

30．A．sick　　　　　　　　　 B．afraid　　　　　　　　 C．tired　　　　　　　　　 D．proud

31．A．keeping up　　　　　 B．holding up　　　　　 C．depending on 　　 D．trying on

32．A．brought　　　　　　　 B．meant　　　　　　　　 C．influenced　　　　　 D．happened

33．A．however　　　　　　 B．wherever　　　　　　 C．whenever　　　　　 D．whatever

34．A．hesitating　　　　　　 B．advising　　　　　　　 C．planning　　　　　　 D．promising

35．A．latest　　　　　　　　　 B．lost　　　　　　　　　　 C．first　　　　　　　　　 D．dirty

36．A．failed　　　　　　　　 B．wanted　　　　　　　 C．decided　　　　　　　 D．hated

37．A．so　　　　　　　　　　　 B．or　　　　　　　　　　　 C．and　　　　　　　　　　 D．but

38．A．doubt　　　　　　　　 B．wonder　　　　　　　 C．idea　　　　　　　　　 D．problem

39．A．appreciation　　　　 B．excitement　　　　　 C．respect　　　　　　　 D．pride

40．A．succeeded　　　　　 B．changed　　　　　　 C．improved　　　　　　 D．mattered

The rise of multinational corporations （跨国公司）, global marketing, new communications technologies, and shrinking cultural differences have led to an unparalleled increase in global public relations or PR．
　　Surprisingly, since modern PR was largely an American invention, America’s relations is being threatened by PR efforts in other countries． Ten years ago, for example, the world’s top five public relations agencies were American-owned． In 1991, only one was． The British in particular are becoming more sophisticated and creative． A recent survey found that more than half of all British companies include PR as part of their corporate （公司的） planning activities, compared to about one-third of U．S． companies． It may not be long before London replaces New York as the capital of PR．
　　Why is America lagging behind in the global PR race? First, Americans as a whole tend to be fairly provincial and take more of an interest in local affairs． Knowledge of world geography, for example, has never been strong in this country． Secondly, Americans lag behind their European and Asian counterparts （相对应的人） in knowing a second language． Less than 5 percent of Burson—Marshall’s U．S．employees know two languages． Ogilvy and Mather have about the same percentage． Conversely, some European firms have half or more of their employees fluent in a second language． Finally, people involved in PR abroad tend to keep a closer eye on international affairs． In the financial PR area, for instance, most Americans read the Wall Street Journal． Overseas, their counterparts read the Journal as well as the Financial Times of London and The Economist, publications not often read in this country．
Perhaps the PR industry might take a lesson from Ted Turner of CNN （Cable News Network）． Turner recently announced that the word “foreign” would no longer be used on CNN news broadcasts． According to Turner, global communications have made the nations of the world so interdependent that there is no longer any such thing as foreign．
【小题1】Compared with the American PR personnel, what is/are an advantage（s） of the non-Americans involved in PR?
A． They tend to be more internationally minded
B． They speak more and better foreign languages．
C． They usually pay more attention to global financial situation．
D． Both A and B．
【小题2】What is the immediate cause of the downfall of America’s public relations?