A passenger（乘客）told an air hostess（空姐）that he needed a cup of water to take medicine when the plane just took off. She told him that she would bring him the   26 soon.
Twenty minutes   27 , when the passenger's ring for service sounded, the air hostess realized it at once. She was kept so busy that she   28  to bring him the water. Therefore, the passenger was held up（延迟）to take his medicine. She hurried over to him with a cup of water, but he  29 it．
In the following hours on the flight,   30 time the air hostess passed the passenger, she would ask him with a smile  31 he needed help or not. But the passenger never    32 her words.
When he was going to get off the  33 ，the passenger asked the air hostess to hand him  the passengers' booklet（意见簿）．She was very  34 . She knew that he would write down  sharp (刻薄的) words, which might make her  35 the job.  36   with a smile she handed it to him.
Off the plane, she   37  the booklet and smiled, for the passenger put it, "On the flight, you asked me if I needed help for twelve times  38 . How can I refuse   39  twelve sincere (真诚的) smiles?"
That's right! It was the twelve smiles of the air hostess that touched（感动）the passenger  40  and of course she wouldn't lose her job!

A man was walking along the street when he saw a woman struggle（奋力）with a large box. It was half in and half  1  of her car. He was a helpful man, so he went up to the woman and said, “Let me give you a hand with that box. It looks very   2 . ” “That’s very kind of you,” the woman said. “I’m having a lot of  3  with it. I think it’s stuck（卡住）. ” “Together we’ll soon move it,” the man said. He  4_  into the back seat of the car and took hold of the other end of the box. He said, “I’m ready. ” And he began to_ 5  hard. For several minutes the man and the woman struggled with the box. Soon they were  6  in the face. “Let’s rest for a minute,” the man said. “I’m sorry, but it  7  stuck. ” A few minutes later, the man said, “Let’s try again. Are you ready?”  8  of them took hold of the box again. “One, two, three!” the man said, and they went on with their struggle.
At last, when they were very tired, the man said, “You are  9 . It really is stuck. I don’t think there’s any way we can get it out of the car. ” “Get it out of the car!” The woman cried. “I’m trying to get it  10 !”

A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off. She told him that she would bring him the water in ten minutes. Thirty minutes later, when the passenger’s ring for service sounded, the air hostess flew busily. She was kept so busy that she forgot to give him the water. As a result, the passenger was held up to take his medicine. She hurried over to him with a cup of water, but he refused it.
In the following hours on the flight, each time the airline hostess passed the passenger she would ask him with a smile whether he needed help or not. But the passenger never paid attention to her. When he was going to get off the plane, the passenger asked the airline hostess to hand him the passengers’ brochure（小册子）. She was very sad. She knew that he would write down sharp words, but with a smile she handed it to him. Off the plane, she opened the booklet, and broke a smile, for the passenger put it, “On the flight, you asked me whether I need help or not for twelve times in all. How can I refuse your twelve sincere smiles?” That’s right! Who can refuse your twelve sincere smiles from a person?
【小题1】What did the passenger need when the plane just took off?

A strong earthquake has hit the town of Galta 200 kilometres north of Madras. The earthquake hit the town at 7:15 yesterday evening. The earthquake measured(量出) 7.2 on the Richter scale(里克特震级), the strongest for five years.
The earthquake happened as most people were having their evening meal at home. There were very few people outside in the streets. Buildings fell down and many fires started. The electricity and water were cut off.
As it was dark, the emergency services had a lot of problems. There was no electricity for lights, and there was no water to put out the fires. Early this morning, planes flew over the town to see the damage.
The emergency services are now trying to reach the town. The nearest airport is at Bandel, about 100 kilometers away. The railway station at Galta is closed, because four bridges fell down in the earth. The nearest train station is 32 kilometres away at Solan. We shall have more reports for you during the day. 
【小题1】What were the most people doing when the earthquake hit the town?