Talking with people is necessary in our daily activities and it is also very important. However, we all have different styles of communicating. Some people seem to be liked by most of the people while others not! Why does this happen? The answer lies in the simple magic words of communication—Thank you, Please and Sorry!

Let’s see how and why we should use these three words:

◆ Thank you

There is not one day of our life which we spend without taking help from another person. From the time we start our day till we step into our bed for a good night’s sleep, we have taken a number of favors (恩惠). However, how many times do we thank the other person truly? Be free and generous in saying “Thank you”! It does not take away your credit (认可), but surely makes the other person happy and more willing to help you next time!

◆ Please

Often we take things for granted (想当然) and ask other people to do things for us. This does not help as others feel they are made to do these for you. A simple and sweet “please” could completely change the manner towards you.

◆ Sorry

Everyone makes mistakes, but it is quite difficult to accept it and say sorry for it. This always causes trouble in our relationship. Saying sorry does not disgrace (使丢脸) anyone, instead, puts them in a more polite position.

These three simple words can work wonders for people. If you truly use these words in your day to day communication with people, you will surely find a change in the way people respond (反应) to you and your actions.

根据上下文和你的实际情况把下面的对话补充完整。

A: 1.. ___________________ ?

B: Yes, please. I need a sweater for school.

A: OK. 2.. _____________________?

B: Blue.

A: 3.. ___________________?

B: It looks nice. 4.. ___________________?

A: Nine dollars.

B: I’ll take it.

A: Here you are.

B: 5.. ______________.

A: You’re welcome.

Listening test is one of the important parts of the English exam. Here are some tips for you .
Before you start to listen ,you need to relax. Don't be nervous. And try to read the questions .These questions usually help you understand the dialogue or the passage.
Then listen carefully to the first sentence. It usually tells you the main idea of the passage. When you 're listening ,try to do some thinking and take some notes ,suck as:
? What happened?
? When ,where, and how?
? What does the speaker want to tell us?
In this way, you may understand the passage better.
Please rememeber not to think about one or two words for a long time. When you hear some words you don't know, don't spend too much time on them. Very often, you'll find out what they mean later when you go on with the listening.
【小题1】This passage mainly talks about          .
A. tips on listening    B. tips on speaking      C. tips on reading
【小题2】It's better for you to keep           when you start to have a listening test.
A. excited           B relaxed            C. nervous
【小题3】We should listen to the first sentence carefully, because it usually tells us        
A. the answer to the question
B. where to write the answers  
C. the main idea of the passage
【小题4】When you're listening, it's important for you to          .
A. remember every word        
B. take some notes 
C. Think about one word for a long time
【小题5】The           usually help(s) us understand the passage better.
A. questions            B. first sentence         C. notes

阅读下面短文,根据短文内容完成相关任务。

What must you do when you receive a gift for your birthday? You have to sit down and write a thank-you note. The words “thank you” are very important. We have to use them on many occasions. We say them when someone gives us a drink, help us to pick up things, hands us a letter, lends us a book or gives us lift.

(1)______ important word is “please”, _____ many people forget to use it. (2)It is impolite to ask someone to do something without saying “please”. We have to use it when we ask for something , too. It may be a book or a pen, more rice or more milk, help or advice. It may be in the classroom, at home, at the bus stop or over the counter. We have to use “please” to make request pleasant.

We have to learn to say “sorry” too. When we have hurt someone’s feeling, we will have to go up and say we’re sorry. When we have told a lie and feel sorry, we will have to use the same word. When we have forgotten something or broken a promise, we will have to explain with that word, too. “Sorry” is a healing word. We can make people forget wrongs by using it sincerely.

“Thank you! Please! Sorry!”—these words are simple but important. Man had to use them long ago. We have to use them now. Our children will have to use them again.

1.在(1)句空白处填上恰当的词使句意完整、上下文通顺:

____________ 、____________

2.将(2)句译成汉语。____________________________________________________

3.回答问题：What will you say if your friends help you?

___________________________________________________________________________

4.在文中找出与下列句子意思相近的句子。

When we haven’t told the truth, we must use the word “sorry”.

___________________________________________________________________________

5.找出文中或写出最能表达该短文主题的句子。

___________________________________________________________________________

从方框中选择最佳选项完成对话，有两项多余。

A: Excuse me,  sir. Could you tell me the way to the hotel? 

B: Sorry,    1    I’m new here.    2    

A: Excuse me,  madam. Could you tell me how to get to the hotel? 

C: Go along this street to the first turning. Turn right at the end of the street,  and then you’ll see the hotel.

A:    3    

C: Yes,  you can.

A:    4  

C: You can take a No. 2 Bus.

A: Thank you.

C:    5