Subject: Complaints（投诉）

Date: May 30, 2008

From: david@hotmail.com

To: glasgow@silverline.net

Dear Sir or Madam,

Last Thursday, I traveled on the 8:40 am train from Glasgow to London King's Cross and I was very unhappy with the service provided by your company.

The train was forty minutes late leaving Glasgow, and although the guard apologized, we were not given any reasons for the delay. We then had further delays when the train crew (乘务人员)changed at Preston and had to wait another thirty minutes. As a result, I missed my flight from London Healthrow to Frankfurt and had to wait for several hours.

What's more, the service on the train was also very poor. The trip took over five hours. Unluckily, there was no restaurant car on the train and only a bar with soft drinks. Worst of all, the air conditioning broke down halfway through the trip and it got hotter and hotter in the train. However, there was no apology for this. And before we reached King's Cross, the temperature was over 40 degree.

In view of the poor service, I felt I am entitled to compensation. (有权索赔 )

I look forward to hearing you.

　　　　　　　　　　　　　　　　　 Yours,

　　　　　　　　　　　　　　　　　 David Robertson

根据短文内容回答下列问题

16.　Where did David Robertson get on the train last Thursday?　　　 In 　　　　　　　　　.

17. What time did the train start its trip to King's Cross that morning? At 　　　　　　.

18. What happened to David because of the delay of the train?

.

19 . Why did it get hotter and hotter in the train?

　　　　　　　　　　　　　　　　 .

20. What do you think the company will do after they receive David's email?

　 I think they will 　　　　　　　　　　　　　　　　　.

　　

阅读理解。

　　One day the Mullah, an important man in the village found his donkey(驴) was gone when he wanted to go to visit a friend. He was very angry and ran around to look for his donkey.

　　The Mullah ran about looking until he was too tired. He sat down to rest at his gate, A few friends came to join him.

　　“That no-good lazy donkey!” said he,“If I ever see her again. I'll sell her for a dollar!” Selling a donkey for a dollar was just a joke.

　　Just then the Mullah heard the sound of his donkey' s feet, He looked around. There was his donkey, on her back rode a boy.

　　“Where did you find her?” asked the Mullah, “We couldn't find her anywhere.”

　　“I know where I would go if I were a donkey,” said the boy,“I found her eating grass with the sheep and goats(山羊).”

　　Suddenly, the Mullah looked to one side and saw one of his friends holding up a dollar. On the other side he saw another with a dollar.

　　“I' 11 buy your donkey.” said the two.

　　“I was joking!” said the Mullah.

　　“You didn't sound as if you were joking,” said the two.

1．Mullah looked for his donkey________.

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2．Mullah ________ his donkey anywhere.

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3．________helped the Mullah to find his donkey.

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4．The donkey ________ with the sheep and goats.

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5．The Mullah's friends wanted ________ his donkey with a dollar.

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阅读理解

　　When my first wartime Christmas came, I was in a new soldier school in Ashland and not sure if I could make it home for the holidays. On the afternoon of December 23 we were told some of us would have three-day holidays. I was one of the lucky soldiers.

　　It was Christmas Eve when I arrived, and a light snow had fallen. Mother opened the front door. I could see over her, into the corner of the living-room where the tree had always stood. There were lights, all colours, shining in the green of the tree.

　　“Where did it come from?” I asked.

　　“I asked the gate boy to cut it, ”my mother said, “I wouldn't have had one just for myself, but when called? Oh, such a rush! He just brought it in this afternoon…”

　　The tree was almost as tall as the room, and the Tree Top Star was in its place. A few branches reached about a little disorderly at the side, I thought, and there was a big bare branch showing in the middle. But the tree filled the room with the pleasant smell of Christmas.

　　“It's not like the one you want to find, ” my mother went on. “Yours were always in good shape. I think the gate boy didn't know where to look for a better one. ”“Don't worry, ”I told her. “It's perfect.”

　　It wasn't, of course, but at the moment I understood for the first time: all Christmas trees are perfect.

　　注：wartime战争时期; branch树枝; disorderly不规则的; bare光秃的; pleasant smell令人愉快的气息; shape形状; perfect完美的

1．From the passage , we can infer (推断) that ______.

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A．the soldiers couldn't have the Christmas holiday during the war (战争)

B．all the soldiers didn't go home for Christmas during the war

C．all the soldiers didn't want to spend their holidays

D．at first the writer didn't want to go home for Christmas

2．When the writer got home, ______.

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A．it was December 23

B．it was snowing heavily

C．he found a Christmas tree in the room

D．the gate boy was cutting a Christmas tree for his mother

3．From the passage we can infer that _____.

[　　]

A．the writer often liked to cut very beautiful Christmas tree

B．his mother didn't like perfect trees

C．his mother didn't really want to have a tree

D．the writer wouldn't have a tree cut by someone else

4．“All Christmas trees are perfect,” because they can make you think of ______.

[　　]

5．The best title (题目) for this passage would be “______”.

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A．How to Choose a Christmas Tree

B．How Soldiers Spent Christmas

C．Perfect Christmas Tree

D．Christmas With a Tree

完形填空

Music and Behavior

　　Where did you go yesterday? Did you hear 1 at any of those places? Today most stores and restaurants play music. You might 2 hear music in an office or on a farm.

　　Scientists believe that music changes the 3 people behave（举止）. According to some scientists, the sound of western classical（古典的）music makes people 4 richer. When a restaurant plays classical music, people spend 5 money on food and drinks. When the restaurant plays 6 music, people spend less money. With 7 music, people spend even less.

　　Scientists also 8 that loud, fast music makes people eat faster. In fact, people 9 their food faster when the music gets faster. Some restaurants play fast music during their 10 hours. This gets people to eat faster and leave quickly. Restaurants 11 make more money this way.

　　Some scientists think that music makes you think and learn better. They say 12 music helps students to be more active, It is true that people learn better when they are 13 . And listening to music can help you relax.

　　The 14 time you hear music somewhere, be 15 . It might change the way you do things.

(1)A．music	B．stories	C．songs	D．sound
(2)A．already	B．even	C．hardly	D．never
(3)A．way	B．time	C．idea	D．place
(4)A．become	B．get	C．feel	D．look
(5)A．much	B．more	C．little	D．less
(6)A．pop	B．modern	C．light	D．country
(7)A．no	B．much	C．any	D．some
(8)A．think	B．hope	C．realize	D．believe
(9)A．cook	B．order	C．eat	D．make
(10)A．free	B．busy	C．happy	D．sad
(11)A．can	B．should	C．can't	D．needn't
(12)A．how	B．why	C．what	D．that
(13)A．excited	B．interested	C．confident	D．relaxed
(14)A．first	B．second	C．next	D．last
(15)A．quiet	B．quick	C．happy	D．careful

　　Where did you live ________ the USA the year before?

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