完成对话。

W: Next, please.

M: Hi, I bought this DVD player here last Saturday,   1  .

W: What’s the matter with it?

M: Well, several things. First of all,   2  .

W: Did you put the batteries in it?

M: Yes, of course, but it still didn’t work.   3  . It also doesn’t fast forward when I am playing a DVD.

W: Well,   4  . I have never seen this with any of the models made by this brand. Do you want to change it or return it?

M:   5  .

W: Okay, do you have the receipt?

M: Yes, here it is.

A.      the remote (遥控器) doesn’t work

B.      I’d like to return it

C.      I couldn’t change any of the functions on the display

D.     but it’s not working properly

E.      I’m sure that it’s just a problem with this player

F.      It’s nothing good

G.     It’s up to you

第二节 根据对话内容，从对话后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

（注意：如果所用的答题卡没有提供E、F、G选项，请按以下方法填涂：选E请涂A、B，选F请涂B、C，选G请涂C、D。）

M: Excuse me, madam. Is this the Lost and Found Department?

W: Yes.         61         

M: I’ve lost my suitcase in the waiting room. Could you help me find it?

W: Of course, sir.        62          

M: let me see… It’s a big plastic case with gold-coloured sides.

W: What color is your case?

M: Black.        63        

W: What’s your name, then?

M: Bill Nunan. B-i-l-l, Bill. Nuan, N-u-n-a-n.

W: All right. B-i-l-l, Bill. N-u-n-a-n, Nunan. That’s especially useful for us.        64          

M: Oh yes, of course . A few books and papers and I put my new watch in it. It’s a present for my wife.

W: Yes, I see, sir. We’ll try to call you as soon as possible if we have found your missing case.

M:.         65         My phone number is 3678901.

W: Well, 3678901. All right, sir.

A. Take it easy and try to cheer up.

B. What can do for you, sir?

C. Could you tell me what it looks like so that I can take notes for your case?

D. Do you have anything important in it?

E. Thank you, madam

F. Would you please tell me your phone number so that contact you?

G. And my name is printed on the top together with my address.