I know that it is my job to make sure that everything goes well for the tourists and I feel I work hard for the company. I cannot be blamed for last week. I met the group at the airport and took them to the coach. The coach driver was a bit annoyed because the flight was late. But it wasn't far to the hotel and everyone was looking forward to their dinner. We hadn't used the Hotel Riviera before, but our normal one had a conference in it so it was fully booked. When I announced our arrival at the reception desk, they said they were full. I had booked rooms for the group but the manager said they were cancelled by phone a few days before. He insisted that he recognised my voice and that I had made the phone call. We had a bit of an argument but they obviously didn't have enough rooms. In the end the manager phoned other hotels in the town and found rooms for everyone but in four different hotels. By this time the coach had gone so we had to get taxis and some of the tourists started to get very angry with me. I still don't know who made that phone call but it definitely wasn't me.

(1) What is the writer trying to do?

[　　]

(2) Why weren't any rooms available at the Hotel Riviera?

[　　]

A．A conference was taking place there.

B．There were more people in the group than expected.

C．Someone had forgotten to book them.

D．Someone had said they were not needed.

(3) Which of the following diaries was written by one of the tourists?

[　　]

A．Someone had made a mistake with our hotel booking and the hotel, had given our rooms to other people.

B．The hotel we were taken to wasn't good enough so we asked to change to a different one.

C．We got to the airport and had to wait for the coach. So it was really late when we got to the hotel.

D．The coach driver took us to the wrong hotel and they knew nothing about us.

(4) Who cancelled the rooms by phone a few days before?

[　　]

I hadn’t even got a chance to enter the store before an African American woman approached me and asked if I would help her return an item. The item she had   36  was intended for her daughter, but she had already received a   37 one. The lady   38  to exchange the item for something else in the store but she was told she needed an ID   39  the deal could not take place. 

I went to the   40  with the woman so we could use my ID. The sales associate immediately started  41  her of asking the first   42  person she saw to help her. Although that was   43 , I didn’t understand why it   44 . After all, not everyone is given the opportunity to   45  an ID in this country. 

Then, we asked to speak with a manager, who explained that there was no   46  to return the item without a receipt and then went on to say the woman could not   47  she purchased the item.   

“  48 I, a young white female, were to enter the store and request you to make an exchange without a receipt, I would not be   49  the privilege — as I have proof from the past.” I said. He must have realized at that moment what he had done, because he   50  to exchange the item.

There are many valuable lessons in the story. The first is to help a stranger in need. I   51  when the woman asked for my help, but   52  in my head I asked myself, “Why not? What valid   53  do I actually have?” I had none, so I helped her. 

The second lesson is not to judge a book by its   54 . The woman looked poor, but she   55  _ the same treatment as anyone else does.

1.                A．purchased      B．shown          C．lost  D．mended

2.                A．same          B．popular         C．similar    D．different

3.                A．managed       B．wanted         C．refused   D．promised

4.                A．for            B．or             C．and  D．so

5.                A．counter        B．department      C．market   D．window

6.                A．warning        B．informing       C．reminding D．accusing

7.                A．fair            B．familiar         C．impossible     D．random

8.                A．wrong          B．true           C．reasonable    D．meaningful

9.                A．mattered       B．happened       C．passed   D．worked

10.               A．leave          B．pay            C．find  D．obtain

11.               A．request        B．place          C．way  D．need

12.               A．answer         B．prove          C．support   D．admit

13.               A．Unless         B．And           C．Instead    D．If

14.               A．ordered        B．asked          C．denied    D．given

15.               A．agreed         B．prepared       C．failed D．remembered

16.               A．struggled       B．wondered      C．hesitated  D．nodded

17.               A．totally          B．gradually       C．hardly D．quickly

18.               A．feelings        B．goals           C．reasons   D．ideas

19.               A．design         B．cover          C．content   D．price

20.               A．deserved       B．required        C．received  D．appreciated

I hadn’t even got a chance to enter the store before an African American woman approached me and asked if I would help her return an item. The item she had   36  was intended for her daughter, but she had already received a   37 one. The lady   38  to exchange the item for something else in the store but she was told she needed an ID   39  the deal could not take place. 
I went to the   40  with the woman so we could use my ID. The sales associate immediately started  41  her of asking the first   42  person she saw to help her. Although that was   43 , I didn’t understand why it   44 . After all, not everyone is given the opportunity to   45  an ID in this country. 
Then, we asked to speak with a manager, who explained that there was no   46  to return the item without a receipt and then went on to say the woman could not   47  she purchased the item.   
“  48 I, a young white female, were to enter the store and request you to make an exchange without a receipt, I would not be   49  the privilege — as I have proof from the past.” I said. He must have realized at that moment what he had done, because he   50  to exchange the item.
There are many valuable lessons in the story. The first is to help a stranger in need. I   51  when the woman asked for my help, but   52  in my head I asked myself, “Why not? What valid   53  do I actually have?” I had none, so I helped her. 
The second lesson is not to judge a book by its   54 . The woman looked poor, but she   55  _ the same treatment as anyone else does.

Directions: For each blank in the following passage there are four words or phrases marked A, B,C and D. Fill in each blank with the word or phrase that best fits the context.

I hadn’t even got a chance to enter the store before an African American woman approached me and asked if I would help her return an item. The item she has _____ was intended for her daughter, but she had already received a similar one. The lady _____ to exchange the item for something else in the store but she was told she needed an ID or the deal could not take place.

I went to the ____ with the woman so we could use my ID. The sales associate immediately started ______ her of asking the first random person she saw to help her. Although that was ___ , I didn’t understand why it mattered. After all, not everyone is given the opportunity to ____ an ID in this country.

Then, we asked to speak with a manager, who explained that there was no way to return the item without a receipt and then went on to say the woman could not ______ she purchased the item.

“If I , a young white female, were to enter the store and request you to make an exchange without a receipt, I would not be _____ the privilege--- as I have proof from the past.” I said. He must have realized at that moment what he had done, because he _____ to exchange the item.

There are many valuable lessons in the story. The first is to help a stranger in need. I hesitated when the woman asked for my help, but ______ in my hand I asked myself, “ Why not? What valid reasons do I usually have?” I had none, so I helped her.

The second lesson is not to judge a book by its ______. The woman looked poor, but she _____ the same treatment as anyone else does.

1.A. purchased????????????? B. shown????????????? C. lost????????????? D. mended

2.A. managed????????????? B. wanted????????????? C. refused????????????? D. promised

3.A. counter????????????? B. department????????????? C. market????????????? D. window

4.A. warning????????????? B. informing????????????? C. reminding????????????? D. accusing

5.A. wrong????????????? B. true????????????? C. reasonable????????????? D. meaningful

6.A. leave????????????? B. pay????????????? C. find????????????? D. obtain

7.A. answer????????????? B. prove????????????? C. support????????????? D. admit

8.A. ordered????????????? B. asked????????????? C. denied????????????? D. given

9.A. agreed????????????? B. prepared????????????? C. failed????????????? D. remembered

10.A. totally????????????? B. gradually????????????? C. hardly????????????? D. quickly

11.A. design????????????? B. cover????????????? C. content????????????? D. price

12.A. deserved????????????? B. required????????????? C. received????????????? D. appreciated

Megan was a very important person to me．She was my role model．She was the strongest person I knew．Though she developed cancer in the seventh grade，she never complained about it；instead she often cheered up the other children in the hospital．

    When the cancer spread to Megan’s hip，shoulders，and lungs，she knew she would be in heaven soon．Megan spent her last days with her family at home，shopping on the Internet，reading Harry Potter books，eating Cookie Crisp，and watching movies．She died peacefully in her living room holding her brother’s hand on July 11，2007．

    I spend the rest of the summer alone and felt depressed and then it was time for the new school year．I decided that I didn’t want to sit around and cry any longer；I was ready to make a difference．I thought about Megan and it hit me that we’d start an organization to help kids in the hospital who were sick as she had been．I told my friends about my idea．We decided to weave friendship bracelets from string and deliver them to the hospital．

    Two months later，when we had made 100 friendship bracelets，I started making calls．The

hospital Megan was in said they would love to have us，and we arranged to come on Halloween．That day when we arrived at the hospital，we went room to room on the pediatric floor to deliver the candy and bracelets，and watch the children’s faces light up．At the end of the hour，we were empty-handed but felt wonderful．

   We asked to return On Thanksgiving，and the organization took off from there．We named our

organization Lovelets：Megan’s Bracelets Of Hope．We now use donated money to bay small gifts

like markers，pillows，animal toys，books，art projects，and other items for kids with cancer． I

know Megan is smiling from heaven and giving US a thumbs up．We love keeping Megan’s spirit alive and making sick children feel better．

1．What was Megan’s reaction to her getting cancer?

      A．She complained about it sometimes．

      B．She cared more about other patients than herself．

      C．She focused on the need of herself．

      D．She tried exciting and adventurous things．

2．What can we know about the visit to the hospital on Halloween?

      A．Megan’s friends taught children there to make friendship bracelets．

      B．Both the children and Megan’s friends were pleased with this visit．

      C．The visit is helped by Lovelets：Megan’s Bracelets Of Hope．

      D．After the visit，the hospital received many donated gifts．

3．Which of the following words can best describe Megan?

      A．Sensitive and curious．                      B．Strong and kind．

      C．Friendly and creative．                       D．Independent and modest．

4．What’s the best title for the text?

      A．For Megan．                                     B．Against cancer．

      C．At hospital．                                     D．With children．