A. They admit their mistakes.       

B. They are open to criticism.

C. They are willing to learn.                   

D. They’re in charge of their emotions.

E. They apologize when needed.     

F. They are generous with compliments. 

We all see and hear about extraordinary people around us and wonder why can’t we be more like them? Sometimes we chuck that notion as absurd and unachievable. I would say not so fast. It’s not the big things that make someone extraordinary. It’s the small things. Things over a period of time have the power to radically change your life. They become extraordinary by making a difference in someone’s life. Here are some of the things extraordinary people do every day:

1. __________

Just because you’re the boss, it doesn’t mean you are right every time. It doesn’t mean you have the best ideas. Learn to back up your ideas or decisions with reason. Use logic to explain things, not authority. By doing this your decisions might invite criticism, but you will also get an opportunity to improve.

2. __________

My friend’s boss made a huge mistake by tying up with an event management company. The whole purpose of the tie-up was to promote his company but it failed miserably. Instead of defending his idea and carrying on as if nothing happened, he apologized to the team for not including them in the decision making. It’s OK to admit you were wrong. You will not only gain the respect of your team mates, you will also gain credibility.

3.__________

Remember the time, say in school or at work when you worked really hard but got nothing in return. Not even a thank you. It hurts when your efforts are not recognized. So every chance you get to praise someone, do it. A simple “That was some great work, keep it up,” can go a long way in making the employee feel great about themselves. A compliment can have a positive impact on their lives. Your team/family will love you for it.

4. __________

We all make mistakes, but what makes a person big is when he is ready to apologize. Don’t try to hide behind excuses: “I didn’t mean to say it, it just happened.” “I was irritated with such and such person so…” No. Don’t try to shift blame. Just come right out and say you’re sorry.

5. __________

Sometimes it is very important to stay mum. Especially when you’re angry or irritated or bitter, you don’t want to end up saying things you didn’t really mean to. So they take their time, they process their emotions, think back to what happened, and then come to a decision about how to tackle it. Before you say anything, consider other’s feelings. Never be rash with words or actions.

A new period is coming．Call it what you will: the service industry, the information age, the knowledge society．It all translates to a great change in the way we work．Already we’re partly there, the percentage of people who earn their living by making things has fallen sharply in the Western World．Today the majority of jobs in America, Europe and Japan （two thirds or more are in many of these countries） are in the service industry, and the number is on the rise．More women are in the work force than ever before．There are more part-time jobs．More people are self-employed．But the breath of the great change can’t be measured by numbers alone, because it also is giving rise to new way of thinking about the nature of work itself．Long-held opinions about jobs and careers, the skills needed to succeed, even the relation between workers and employers-all these are being doubted．

We have only to look behind us to get some sense of what may lie ahead．No one looking ahead 20 years possibly could have seen the ways in which a single invention, the chip（芯片）, would change our world thanks to its uses in personal computers, and factory equipment．Tomorrow’s achievements in biotechnology or even some still unimagined technology could produce a similar wave of great changes．But one thing is certain: information and knowledge will become even more important, and the people who own it, whether they work in factories or services, will have the advantage and produce the wealth．Computer knowledge will become as basic a requirement as the ability to read and write．The ability to deal with problems by making use of information instead of performing regular tasks will be valued above all else．If you look ahead 10 years, information service will be leading the way．It will be the way you do your job．

1．Information age means _____________．

A．the service industry is depending more and more on women workers

B．heavy industries are rapidly increasing

C．people find it harder and harder to earn a living by working in factories

D．most of the job chances can now be found in the service industry．

2．Knowledge society brings about a great change that __________．

A．the difference between the workers and employers has become smaller

B．people’s old ideas about work no longer exist

C．most people have to take part-time jobs

D．people have to change their jobs from time to time

3．What does the author mean by referring to computers and other inventions?

A．People should be able to act quickly to the advancement of technology．

B．Future achievements in technology will bring about big changes．

C．The importance of high technology has been paid no attention to．

D．Computer science will play a leading role in the future information services．

4．The future will probably belong to those who _________．

A．own and know how to make use of information         B．can read and write well

C．devote themselves to service industries         D．look ahead instead of looking back

A new period is coming. Call it what you will: the service industry, the information age, the knowledge society. It all translates to a great change in the way we work. Already we’re partly there, the percentage of people who earn their living by making things has fallen sharply in the Western World. Today the majority of jobs in America, Europe and Japan （two thirds or more are in many of these countries） are in the service industry, and the number is on the rise. More women are in the work force than ever before. There are more part-time jobs. More people are self-employed. But the breath of the great change can’t be measured by numbers alone, because it also is giving rise to new way of thinking about the nature of work itself. Long-held opinions about jobs and careers, the skills needed to succeed, even the relation between workers and employers-all these are being doubted.

We have only to look behind us to get some sense of what may lie ahead. No one looking ahead 20 years possibly could have seen the ways in which a single invention, the chip（芯片）, would change our world thanks to its uses in personal computers, and factory equipment. Tomorrow’s achievements in biotechnology or even some still unimagined technology could produce a similar wave of great changes. But one thing is certain: information and knowledge will become even more important, and the people who own it, whether they work in factories or services, will have the advantage and produce the wealth. Computer knowledge will become as basic a requirement as the ability to read and write. The ability to deal with problems by making use of information instead of performing regular tasks will be valued above all else. If you look ahead 10 years, information service will be leading the way．It will be the way you do your joB．

1．Information age means _____________.          

       A．the service industry is depending more and more on women workers

       B．heavy industries are rapidly increasing

       C．people find it harder and harder to earn a living by working in factories

       D．most of the job chances can now be found in the service industry.

2．Knowledge society brings about a great change that __________.

       A．the difference between the workers and employers has become smaller

       B．people’s old ideas about work no longer exist

       C．most people have to take part-time jobs

  D．people have to change their jobs from time to time

3．What does the author mean by referring to computers and other inventions?

       A．People should be able to act quickly to the advancement of technology.

       B．Future achievements in technology will bring about big changes.

       C．The importance of high technology has been paid no attention to.

       D．Computer science will play a leading role in the future information services.

4．The future will probably belong to those who _________.

       A．own and know how to make use of information  

       B．can read and write well                    

       C．devote themselves to service industries         

                                D．look ahead instead of looking back

As a young boy my family was very poor. I would often help do something for the neighbors to   16   a little pocket money.

    One day I   17   at the door of an elderly woman and asked  18   she needed me to clean the yard. She asked why I was not in   19   and I showed her my worn   20  , which no longer kept me warm. She  21   me to work in the yard. When I finished, she looked at me and said, “I suppose you want to be   22   now.” She then   23   a jar filled with dollar bills and said, “I’m glad you’ve done a   24   job today but that is not something you should be doing again. I want you to   25   new clothes and get back to school. I also want you to come back to   26    me with your report card, and I will   27   you when I see you have worked hard and got some good marks. Now  28   your little hands and take out as much   29   as you can.”

    I put my hands in the jar and grabbed (抓住) so much money that it was  30   for me to buy what I   31  needed. Later, I returned several times to see the woman and she did just as she   32  . She looked at my report card and gave me a handful of dollars and some delicious food every time I  33   her that I had an “A”.

I was twelve years old when I moved from that neighborhood. I will never forget the big   34   this wonderful lady made to my life with her  35  . This is something I hope to do myself in this lifetime over and over again.

A wise man once said, “A man who makes no mistakes usually does not make anything.” It took me a long time to gather the   36  to admit that I had been making mistakes since my earliest days.   37  , many of the things that I had learned were   38  .

As a child from a poor family, I learned that when you had money, you were   39   to spend it on whatever brought you happiness   40  . I didn’t understand that even though putting money in the bank would not   41   me that quick joy, it could provide a sense of   42  — I still had that money.

One problem is that I never had an opportunity to   43   any money of my own until late in my teen years. All of my gift money   44   to my parents for “saving”, which actually   45   to be an emergency fund(风险基金) for things such as food.

On rare   46  , some relatives would give me some money, but they would   47   in my ear not to tell my mother and to spend it quickly on something fun. Their   48   was good — they wanted to bring joy to the life of a “  49  ”boy, but it didn’t teach me any   50   skills. Soon I would go back to having no money.

Another thing is that I believed that   51   help from others was bad. My parents were strict, and in many ways I   52   their philosophy (处事原则), but their personal beliefs prevented them from ever accepting any help.   53   we often had to live on a single part-time income, we never asked   54   anything. In this way, I was led to believe that accepting a helping hand, even in   55   of great need, was a sign of weakness.

36. A. time                          B. power                      C. courage                    D. chance

37. A. Otherwise                  B. Also                         C. Instead                         D. However

38. A. different                    B. common                   C. big                          D. wrong

39. A. supposed                    B. determined               C. ordered                    D. left

40. A. naturally                    B. immediately             C. probably                  D. eventually

41. A. buy                           B. prove                       C. sell                          D. show

42. A. direction                    B. guilty                       C. safety                       D. difference

43. A. receive                   B. lend                         C. manage                    D. earn

44. A. gave                          B. went                        C. borrowed                 D. left

45. A. added up                    B. came up                   C. gave out                   D. turned out

46. A. states                         B. occasions                  C. situations                  D. moments

47. A. shout                         B. explain                     C. whisper                    D. insist

48. A. plan                          B. information                     C. look                         D. intention

49. A. naughty                          B. poor                       C. hopeless                   D. lovely

50. A. financial                    B. imaginative                     C. popular                    D. formal

51. A. offering                          B. accepting                C. begging                    D. demanding

52. A. disobeyed                  B. ignored                    C. respected                  D. agreed

53. A. Even if                    B. Now that                C. Unless                      D. Until

54. A. about                         B. around                            C. against                            D. for

55. A. groups                     B. terms                            C. ways                        D. times