A lot of management training each year for Circle K Corporation, a national chain of convenience stores. Among the topics we address in our course is the retention（保护力） of quality employees-a real challenge to managers when you consider the pay scale（标准）in the service industry. During these discussions, I ask the participants（参加者）, “What has caused you to stay long enough to become a manager?” Some time back a new manager took the question and slowly, with her voice almost breaking, said, “It was a ＄19 baseball glove.”

Cynthia told the group that she originally took a Circle K clerk job as an interim（临时的） position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that as a single mother, money was very tight, and her first check would have to go for paying bills. Perhaps she could buy his baseball glove with her second or third check. When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that served as an office. Cynthia wondered if she had done something wrong or left some part of her job incomplete from the day before. She was concerned and confused.

Patricia handed her a box. “I overheard you talking to your son yesterday,” she said, “and I know that it is hard to explain things to kids. This is a baseball glove for Jessie because he may not understand how important he is, even though you have to pay bills before you can buy gloves. You know we can’t pay good people like you as much as we would like to; but we do care, and I want you to know you are important to us.”

The thoughtfulness, empathy and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove.

Among many of the problems in the service industry, talked about in this passage, is         .

       A．how to ensure his employees’ high pay

       B．how to attract more customers

       C．how to look carefully after the employees

       D．how to keep the good employees from leaving

Although a new manager, Cynthia would do her job well in keeping quality employees because she         .

       A．had mastered all the courses for the manager

       B．had already formed good relationship with the employees

       C．know the way how to deal with her employees

       D．had her own personal experience

This passage shows us that to run a business well it is necessary for managers to let their employees know         .

       A．how much they can get for their job.

       B．what good positions they can get later

       C．they are very necessary to the business  

       D．they are nice as well as useful

The story told in this passage tells us that employees care about         .

       A．only how large a pay they can get

       B．love from the managing people rather than only money

       C．if their children could be properly taken care of

       D．what position they can be offered

A lot of management training is given each year for Circle K corporation, a national chain of convenience stores. Among the topics we address in our course is the retention(保护力) of quality employees－a real challenge to managers when you consider the pay scale(标准) in the service industry. During these discussions, I ask the participants, “What has caused you to stay long enough to become a manager?” Some time later, a new manager took the question and slowly, with her voice almost breaking, said, “It was a $ 19 baseball glove.”

     Cynthia told the group that she originally took a Circle K clerk job as an temporary position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that as a single mother, money was very tight, and her first check would have to go for paying bills. Perhaps she could buy his baseball glove with her second or third check. When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that served as an office. Cynthia wondered if she had done something wrong or left some part of her job incomplete from the day before. She was worried and confused.

     Patricia handed her a box. “I overheard you talking to your son yesterday,” she said, “and I know that it is hard to explain things to kids. This is a baseball glove for Jessie because he may not understand how important he is, even though you have to pay bills before you can buy gloves. You know we can’t pay good people like you as much as we would like to; but we do care, and I want you to know you are important to us.”

    The thoughtfulness, emphasis and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays.

49. Among many of the problems in the service industry, talked about in this passage, is ______.

   A. how to ensure his employees’ high pay    

   B. how to attract more customers

C. how to look carefully after the employees

D. how to keep the good employees from leaving

50. A new manager, Cynthia would do her job well in keeping quality employees because she ______.

A. had mastered all the courses for the manager.

B. had already formed good relationship with the employees

C. knew the way how to deal with her employees

D. had her own personal experience

51. This passage shows us that to run a business well it is necessary for managers to let their employees know ______.

how much they can get for their job       

B. what good positions they can get later

they are very important to the business     

D. they are nice as well as useful

52. The story told in this passage tells us the employees care about ________.

   A. only how large a pay they can get      

   B. love from the managing people rather than only money

   C. if their children could be properly taken care of

 D. what position they can be offered

I do a lot of management training each year for the Circle K Company. Among the topic we ___1___ in our classes is the ___2___ of quality employees.

What has ___3___ you to stay long enough to become a manager?” I asked.

After a while a new manager ___4___ the question and said slowly, “It was a baseball ___5___.”

Cynthia said that she ___6___ to take a Circle K clerk job as an interim(临时的) job ___7___ she looked for something else. On her second day behind the counter, she received a ___8___ from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She ___9___ that as a single woman, ___10___ was tight, and her first ___11___ would have to go for paying bills.

When Cynthia arrived for work the ___12___ morning, Patricia, the store manager, handed her a box. “I overheard you ___13___ to your son yesterday,” she said, “and I know that it is ___14___ to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can’t ___15___ good people like you as ___16___ as we would like to, ___17___ we do care, and I want you to know how ___18___ you are to us!”

The thoughtfulness, empathy(同情) and love of the store manager ___19___ that people remember more how much an employer ___20___ than how much he pays.

1. A. discuss   B. write   C. learn   D. find

2. A. managing      B. selling C. keeping      D. seeking

3. A. made      B. ordered      C. forced D. caused

4. A. made      B. took    C. raised  D. replied

5. A. pole       B. glove  C. hole    D. match

6. A. ought     B. liked   C. had     D. used

7. A. when      B. because      C. while  D. though

8. A. letter      B. call     C. notice D. announcement

9. A. turned out      B. pointed out C. explained   D. complained

10. A. work    B. food   C. money       D. clothing

11. A. bill       B. check  C. day     D. visit

12. A. last       B. first    C. next    D. past

13. A. lying    B. talking       C. crying D. murmuring

14. A. good    B. easy    C. hard    D. necessary

15. A. thank    B. use     C. employ      D. pay

16. A. many    B. early   C. soon   D. much

17. A. nor       B. but     C. and     D. however

18. A. kind     B. terrible       C. much  D. important

19. A. shows   B. insists C. realizes      D. recognizes

We hear a lot about ten pregnancies and abortions. The word “abortion” brings varied images but the word “pregnancy” paints a baby. Everyone knows what a baby is but the difficult question is, when is a baby a baby?

In the first months of pregnancy, called the first trimester, vital organs are being formed. Three months after fertilization, the egg has already divided and is securely attached to the mother. Two weeks later, a simple brain, spine, nervous system and the beginning of some major organs are formed. By week seven, the face and other organs are forming and the heart starts to pump blood. A week later, the face is recognizable, and all the major internal organs are developed in their simple forms. The tongue is formed and fingers are distinct. It moves a lot but many women may not even know they are pregnant. By week twelve, all the internal organs are formed and most are working. Tiny little fingernails and toenails are growing and the baby can curl his toes, make a fist, frown, purse his lips, open and close his mouth, suck, swallow and urinate. Most abortion occurs during this stage of pregnancy.

In the second three months, the second trimester, eyebrows, eyelashes and hair are growing. The heart can be heard with a special device. Arms and legs are well developed. The baby is very active and can respond to noises outside the womb. By the end of this trimester, the limbs are well-developed and the baby tries them out regularly. He can also cough and hiccup. Some abortion are still performed at this stage of pregnancy.

In the final stretch before birth, the third trimester, the baby can already feel and respond very much like a full term baby. Born now, it can survive with special care. In some cases, abortions are still performed at this stage. In fact, in certain countries, partial birth aborted is practiced in which the baby is aborted prior to birth.

Killing a baby outside a mother’s womb, newborn or older, healthy or sickly, is a crime called infanticide. Thus arises the question of when does a baby’s life begin? When is abortion the scraping away of unwanted cells and when is it the snuffing out the flame of life? Is there a magical point somewhere in which a mass of cells becomes a rightful individual? Does birthing somehow mysteriously and instantly confer personhood to a fetus? Moreover, on whose definition and authority does a baby receive the right to complete its quest for life outside the womb? Truly, these are heart questions that each must answer.

The word “pregnancy”         .

is a painting of a baby.            B. brings to mind the image of a baby.

C. is a famous painting of a baby.        D. is the art of drawing a baby.

Which of the following is true within the first months of pregnancy?         .

A. All the vital organs are formed.

B. The egg becomes fertilized.

C. The egg becomes securely attached to the womb.

D. The egg has become more than one egg.

The first trimester of pregnancy represents         .

A. the final preparation for the birth of the baby.

B. the most important stage for developing al the vital organs.

C. the determining of whether the baby will be a boy girl.

D. the addition of details and refinement to the baby.

The second trimester of pregnancy represents         .

the final preparation for the birth of the baby.

the most important stage for developing all the vital organs.

the determining of whether the baby will be a boy or a girl.

the addition of details and refinement to the baby.

The third trimester of pregnancy represents         .

the final preparation for the birth of the baby.

the most important stage for developing all the vital organs.

the determining of whether the baby will be a boy or girl.

the addition of details and refinement to the baby.

I do a lot of management training each year for the Circle K Company. Among the topic we ___1___ in our classes is the ___2___ of quality employees.

What has ___3___ you to stay long enough to become a manager?” I asked.

After a while a new manager ___4___ the question and said slowly, “It was a baseball ___5___.”

Cynthia said that she ___6___ to take a Circle K clerk job as an interim(临时的) job ___7___ she looked for something else. On her second day behind the counter, she received a ___8___ from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She ___9___ that as a single woman, ___10___ was tight, and her first ___11___ would have to go for paying bills.

When Cynthia arrived for work the ___12___ morning, Patricia, the store manager, handed her a box. “I overheard you ___13___ to your son yesterday,” she said, “and I know that it is ___14___ to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can’t ___15___ good people like you as ___16___ as we would like to, ___17___ we do care, and I want you to know how ___18___ you are to us!”

The thoughtfulness, empathy(同情) and love of the store manager ___19___ that people remember more how much an employer ___20___ than how much he pays.

1. A. discuss   B. write   C. learn   D. find

2. A. managing       B. selling C. keeping      D. seeking

3. A. made      B. ordered      C. forced D. caused

4. A. made      B. took    C. raised  D. replied

5. A. pole B. glove   C. hole    D. match

6. A. ought     B. liked    C. had     D. used

7. A. when      B. because      C. while  D. though

8. A. letter      B. call     C. notic           D. announcement

9. A. turned out      B. pointed out C. explained         D. complained

10. A. work    B. food    C. money            D. clothing

11. A. bill B. check  C. day     D. visit

12. A. last       B. first    C. next    D. past

13. A. lying     B. talking C. crying             D. murmuring

14. A. good     B. easy    C. hard               D. necessary

15. A. thank    B. use     C. employ       D. pay

16. A. many    B. early   C. soon   D. much

17. A. nor       B. but      C. and     D. however

18. A. kind      B. terrible       C. much              D. important

19. A. shows  B. insists C. realizes       D. recognizes

20. A. needs    B. gets    C. likes    D. cares