You get all sorts of demands, and the mark of a good hotel is to supply whatever is asked for without sounding surprise. If a guest asks for rubber gloves. You don't ask why. You say, “No problem. What colour do you want？”
　　There have been some demands which, much as I would have liked to fill, I couldn't. A Japanese businessman， for example， thought the manager of a hotel was like the captain of a ship so he asked me to marry him and the woman he loved. There was one time, however, we did help out. A young man thought that if he asked his girlfriend to marry him at the Ritz she would say yes. He asked us to put the ring in a cake, and she accepted.
　　Top hotels are used more and more to impress. They are used for doing business. If you've got something to sell, take your clients(客户) to the best hotel where the surroundings are quite helpful. A friend of mine working at Savoy Hotel tells story about a man who gave him 5 pounds to say “Good morning, Mr. Smith” when he walked through the door with two other men. This he did， and could hear Mr. Smith saying, “I do wish they would leave me alone at this place.”
　　According to Julian Payne， the most powerful people in any hotel are the porters， who carry bags for hotel guests. “Porters can do almost anything. They can get you tables at the best restaurants or tickets for a popular concert. Don't ask me how they do it or what their deal is because I don't know. Most of them have been there for years. They know more about the history of the hotel and the guests than anyone else. They are invaluable. A head porter will come in even on his day off so he can say hello to someone he remembers visiting the hotel years ago.”
56．When guests ask for something strange，the manager of a good hotel would think ______.
　　A．how he can meet their needs
　　B．why they have such demands
　　C．what problems the hotel has
　　D．who is the best person to go to
57．Which of the following examples explains “we did help out？”
　　A．The hotel bought a ring for a young lady.
　　B．A Japanese married the woman he loved.
　　C．The manager once acted as a captain.
　　D．A young lady agreed to marry her boyfriend.
58．Which of the following statements is true about the porters in expensive hotels?
A．They sell tickets for concerts.
B．They know how to make a good deal.
C．They know a lot about the hotels and the guests.
D．The come to work even on their days off.
59．By saying “I do wish they would leave me alone at this place”， Mr. Smith ______.
　　A．showed that he disliked such people at the hotel
　　B．gave the impression that he was a constant guest
　　C．tried to make his clients feel sorry for him
　　D．sounded as if he was tired of such greetings

—   Now, tell me about the man who stole your neighbor’s car. What did he look like?

—   Well, sir. He was tall…

—      1.  

Oh yes, and he was younger than you— only about thirty, I’d say.

Well! And what colour was his hair?

It was brown and short … it was similar to yours, actually.

  2.  

No, he was clean-shaven

OK. Now have a look at these photos —can you see him?

   3.  

But that’s Frankie Farnbam — he’s got a beard, and he’s very short!

Hm, well…

   4.  

Yes, the strangest thing was that he appeared to be a gentleman —he was wearing a suit …Not like a thief at all.

Hm, like this photo?

Yes, that’s him !

That’s Bill Mahony: he’s in prison！ Are you sure you saw the thief？

   5.   

A.No, I can’t

B.Taller than me?

C.How tall was he?

D.Did he have a beard?

E.Well, er, it was very dark…

F.Oh yes, he looked exactly like this one here.

G.  Do you remember anything else about the man?

 根据对话内容，从对话后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

Policeman：Now， Jimmy， did you get a good view（看清） of the accident？

Jimmy：Oh， yes. I was standing outside the bank building and I saw it quite clearly.

Policeman：Do you know what time it was？

Jimmy：Yes.___1___ It was 2：45 exactly.  

Policeman：Good. ____2____

Jimmy：Well， quite slowly — about 10 miles an hour. It was coming up York Road. ____3____ But they were still red when he went over them.

Policeman：I see. ____4____ was it also driving slowly？

Jimmy：It was coming along Union Street about 30 miles per hour. It was a blue Toyota. ____5____

Policeman：Did you see what colour his traffic（交通） light was？

Jimmy：Yes， it changed to yellow just before he crossed it.

A. What about the car？

B. I checked my watch.

C. Didn‘t you see the car？

D. Now，how fast was the truck moving？

E. Was the car going beyond the speed limit？

F. I suppose the truck driver knew the lights were going to change.

G. The driver stopped his car when he saw the truck crossing the street.

第三部分：阅读理解（共20小题，每题2分，满分40分）
阅读下列短文，从每题所给的四个选项（A、B、C和D）中，选出最佳选项，并在答题卡上将该项涂黑。
You get all sorts of demands, and the mark of a good hotel is to supply whatever is asked for without sounding surprise. If a guest asks for rubber gloves. You don't ask why. You say, “No problem. What colour do you want？”
　　There have been some demands which, much as I would have liked to fill, I couldn't. A Japanese businessman， for example， thought the manager of a hotel was like the captain of a ship so he asked me to marry him and the woman he loved. There was one time, however, we did help out. A young man thought that if he asked his girlfriend to marry him at the Ritz she would say yes. He asked us to put the ring in a cake, and she accepted.
　　Top hotels are used more and more to impress. They are used for doing business. If you've got something to sell, take your clients(客户) to the best hotel where the surroundings are quite helpful. A friend of mine working at Savoy Hotel tells story about a man who gave him 5 pounds to say “Good morning, Mr. Smith” when he walked through the door with two other men. This he did， and could hear Mr. Smith saying, “I do wish they would leave me alone at this place.”
　　According to Julian Payne， the most powerful people in any hotel are the porters， who carry bags for hotel guests. “Porters can do almost anything. They can get you tables at the best restaurants or tickets for a popular concert. Don't ask me how they do it or what their deal is because I don't know. Most of them have been there for years. They know more about the history of the hotel and the guests than anyone else. They are invaluable. A head porter will come in even on his day off so he can say hello to someone he remembers visiting the hotel years ago.”
56．When guests ask for something strange，the manager of a good hotel would think ______.
　　A．how he can meet their needs
　　B．why they have such demands
　　C．what problems the hotel has
　　D．who is the best person to go to
57．Which of the following examples explains “we did help out？”
　　A．The hotel bought a ring for a young lady.
　　B．A Japanese married the woman he loved.
　　C．The manager once acted as a captain.
　　D．A young lady agreed to marry her boyfriend.
58．Which of the following statements is true about the porters in expensive hotels?
A．They sell tickets for concerts.
B．They know how to make a good deal.
C．They know a lot about the hotels and the guests.
D．The come to work even on their days off.
59．By saying “I do wish they would leave me alone at this place”， Mr. Smith ______.
　　A．showed that he disliked such people at the hotel
　　B．gave the impression that he was a constant guest
　　C．tried to make his clients feel sorry for him
　　D．sounded as if he was tired of such greetings

根据对话内容，从对话后的选项中选出能填入空白处的最佳选项。(本题共5分。)注意：请考生将此题答案涂在答题卡相应位置上。

Policeman：Now, Jimmy, did you get a good view(看清) of the accident?

Jimmy：Oh, yes. I was standing outside the bank building and I saw it quite clearly.

Policeman：Do you know what time it was?

Jimmy：Yes.___1.___ It was 2：45 exactly.

Policeman：Good. ___2.____

Jimmy：Well, quite slowly — about 10 miles an hour. It was coming up York Road. __3.___ But they were still red when he went over them.

Policeman：I see. ___4.____ was it also driving slowly?

Jimmy：It was coming along Union Street about 30 miles per hour. It was a blue Toyota. _5.__

Policeman：Did you see what colour his traffic(交通) light was?

Jimmy：Yes, it changed to yellow just before he crossed it.

E. Was the car going beyond the speed limit?

F. I suppose the truck driver knew the lights were going to change.

G. The driver stopped his car when he saw the truck crossing the street.