—Your neighbour may         you with playing your radio too loudly at night.
—I know. They never say anything that         me especially.

Maybe it is true that we do not know what we have got until we lose it, but it is also true that we do not know what we have been missing until it arrives.
It takes an hour to like someone, and a day to love someone, but it takes a lifetime to forget someone. Giving someone all your love is never an assurance that they will love you back. Do not expect love in return; but if it does not, be content it has grown in yours. Do not rely on one’s appearance; it can trick you. Do not rely on wealth; even that fades away. Rely on someone who makes you smile, because it takes only a smile to make a dark day seem bright.
There are moments in life when you miss someone so much that you just want to pick them from your dreams and hug them. Dream what you want to dream; go where you want to go; be what you want to be, because you have only one life and one chance to do all the things you want to do.
The brightest future will always be based on a forgotten past. You cannot go on well in life until you let your past failures and heartaches go off. May you have enough happiness to make you sweet, enough trails to make you strong, enough sorrow to keep you human, enough hope to make you happy. The happiest of people do not necessarily have the best of everything; they just make the most of everything that comes along their way. Happiness waits for those who cry, those appreciate the importance of people who have touched their lives. Always put yourself in others’ shoes. If you feel that it hurts you, it probably hurts the other person, too.
When you were born, you were crying and everyone around you was smiling. Live your life so that when you die, you are the one who is smiling and everyone around you is crying.
【小题1】In this passage, the writer wants to tell us ______.

阅读下面短文并回答问题，然后将答案写到答题卡相应的位置上（请注意问题后的字数要求）。

   ［1］To most Chinese students, studying abroad could be hard work. There are lots of difficulties they should face every day—the language barrier, culture shock, gaps between Eastern and Western lifestyles, expensive tuition fees and endless research projects.

  　［2］To Song Yinan, a 19-year-old Shenzhen girl, however, studying abroad was an unforgettable experience. In her book, “Kiki’s London Diary”, she tells her stories in an optimistic way.

  　［3］Probably the biggest difficulty Chinese students will meet is ___________. For example, in a story written at the beginning of her first term in London, Song suffered some embarrassment during a welcome party, where she was introduced to some dizzy drinks. However, she found that she couldn’t read most of the English names of the drinks and drank only cola and fruit juice. She described how red her face was and also the impatience of some other students as they stared the poor girl.

   ［4］Song says in an interview that it is still a good experience for her anyway. Although it sounds like “losing face” to most Chinese students, she says it is normal when you study abroad and she is happy to share the story with others.

  　［5］During her stay in Britain, Song was like an explorer. She discovered happiness in London everyday. She found happiness in a computer on which she could search for information on Chinese websites, at a low-price grocery, and form making friends with Britain students.

  　［6］Song was a high school student then and had never traveled abroad alone before. This is why Song’s parents say in the book’s forward that they were a little bit worried about their daughter.

  　［7］However, throughout the book, readers can feel the optimism and persistence of this strong-willed girl. Her study and life experiences in London are to delight any Chinese studying abroad or who plans to do so.

What’s the main idea of the passage? (no more than 10 words)

Which sentence in the passage is the closest in meaning to the following one?

It is certain that Song’s stories will give encouragement to those Chinese who are studying abroad or those who are going to.

Fill in the blank in Paragraph 3 with proper words or phrases. (no more than 5 words)

What problems may you face if you go abroad according to the text? (no more than 12 words)

   ①____________________; ② ___________________;  ③ ____________________

Translate the underlined sentence in paragraph 4 into Chinese.

Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.

People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.

When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.

1. By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.

A. suggest that customers believe what commercials say deeply

B. show readers the American idea on good customer service

C. express all the stores pay much attention to the customers

D. persuade readers to choose the stores with ads correctly

2. In the USA, what may you do at first if you want to do some shopping?

A. To visit a professional street with lots of similar stores.

B. To compare prices in many shops in the same street.

C. To make phone calls and get better shopping choices.

D. To receive other customers’ answers to the questions.

3. The Underlined words “a breeze” in Para.3 most probably means _________.

A. an easy job　　  B. a trouble　　    C. a funny thing　　    D. a boring task

4. Which of the followings shows American stores offer convenience to customers in this passage?

A. The store clerks don’t usually sit around watching TV or playing cards.

B. Some stores offer price bargain to the customers like a yard sale.

C. The clerks give customers a smile and a warm “thank you” after paying.

D. Some stores open new checkout lanes when the lanes are crowded.

—Your neighbour may         you with playing your radio too loudly at night.

—I know. They never say anything that         me especially.

A．accuse; appeals to                      B．charge; appeal to

C．charge; appeals to                       D．blame; appeals to