题目列表(包括答案和解析)
1.What is the probable relationship between he two speakers?
A．Salesperson and customer.
B．Old school friends.
C．Fellow workers.
2.What do we know about the woman?
A．She is fond of her work.
B．She is tired of traveling.
C．She is interested in law.
3.What is the man?
A．A company manager.
B．A salesperson.
C．A lawyer.
4.Why does the woman ask for the man’s address?
A．To send him a book.
B．To get together with him.
C．To repair something at his home.
A．Salesperson and customer.
B．Old school friends.
C．Fellow workers.
2.What do we know about the woman?
A．She is fond of her work.
B．She is tired of traveling.
C．She is interested in law.
3.What is the man?
A．A company manager.
B．A salesperson.
C．A lawyer.
4.Why does the woman ask for the man’s address?
A．To send him a book.
B．To get together with him.
C．To repair something at his home.
You get all sorts of demands, and the mark of a good hotel is to supply whatever is asked for without sounding surprise. If a guest asks for rubber gloves. You don't ask why. You say, “No problem. What colour do you want？”
There have been some demands which, much as I would have liked to fill, I couldn't. A Japanese businessman， for example， thought the manager of a hotel was like the captain of a ship so he asked me to marry him and the woman he loved. There was one time, however, we did help out. A young man thought that if he asked his girlfriend to marry him at the Ritz she would say yes. He asked us to put the ring in a cake, and she accepted.
Top hotels are used more and more to impress. They are used for doing business. If you've got something to sell, take your clients(客户) to the best hotel where the surroundings are quite helpful. A friend of mine working at Savoy Hotel tells story about a man who gave him 5 pounds to say “Good morning, Mr. Smith” when he walked through the door with two other men. This he did， and could hear Mr. Smith saying, “I do wish they would leave me alone at this place.”
According to Julian Payne， the most powerful people in any hotel are the porters， who carry bags for hotel guests. “Porters can do almost anything. They can get you tables at the best restaurants or tickets for a popular concert. Don't ask me how they do it or what their deal is because I don't know. Most of them have been there for years. They know more about the history of the hotel and the guests than anyone else. They are invaluable. A head porter will come in even on his day off so he can say hello to someone he remembers visiting the hotel years ago.”
56．When guests ask for something strange，the manager of a good hotel would think ______.
A．how he can meet their needs
B．why they have such demands
C．what problems the hotel has
D．who is the best person to go to
57．Which of the following examples explains “we did help out？”
A．The hotel bought a ring for a young lady.
B．A Japanese married the woman he loved.
C．The manager once acted as a captain.
D．A young lady agreed to marry her boyfriend.
58．Which of the following statements is true about the porters in expensive hotels?
A．They sell tickets for concerts.
B．They know how to make a good deal.
C．They know a lot about the hotels and the guests.
D．The come to work even on their days off.
59．By saying “I do wish they would leave me alone at this place”， Mr. Smith ______.
A．showed that he disliked such people at the hotel
B．gave the impression that he was a constant guest
C．tried to make his clients feel sorry for him
D．sounded as if he was tired of such greetings
阅读理解。
阅读下面短文，从每题所给的A、B、C、D四个选项中，选出最佳选项。
A great big fellow, weighing about 250 pounds, walked with slow heavy noisy footsteps up to the counter in the supermarket(超级市场). “Give me half a head of cabbage,” he told the shop assistant．“All we have a whole heads,” came the cold reply. “I don't want a whole head,” the customer demanded, “just half a head. Are you going to sell me half a head?” “Wait a minute.” said the shop assistant nervously. “Let me ask the manager.” She went back where the manager was stamping prices on canned goods. “Hey,” she said, “there is a big stupid-looking man at my counter who wants me to sell him half a head of cabbage. Shall I tell the fool to…?” she noticed the manager staring－not at her but behind her. Turning round, the shop assistant saw that the tall and big customer had followed her and heard every word. Quickly, she turned back to the manager. “And this gentleman,” she said, “wants to buy the other half.”
1．The customer was a ________ man.
[ ]
2．From the story, we know that ________.
[ ]
A．the customer was rude to the shop assistant
B．the manager was kind to the customer
C．the shop assistant was unfriendly to the customer
D．the manager was absent-minded while the shop assistant was speaking to him
3．The under lined word “staring” means ________.
[ ]
A．pointing
B．looking with wide-open eyes
C．interesting
D．noticing
4．How many customers did the shop assistant refer to(指) when she talked to the manager?
[ ]
A．Only one.
B．Two different ones.
C．A gentleman and a stupid-looking fellow.
D．A gentleman and two fellows.
5．What do you think is the best title of this passage?
[ ]
A．A Friendly Customer.
B．A Polite Manager.
C．A Strange Customer.
D．A Clever Shop Assistant.
下面文章中有5处需要添加小标题。请从以下选项(A、B、C、D、E和F)中选出符合各段意思的小标题。选项中有一项是多余选项。
A．concentration
B．working from the base course
C．sticking to what you achieve
D．aiming high
E．Not putting all your eggs in one basket
F．reasons for failures in business
Road to Success1．________
Many of the leading businessmen of Pittsburgh had a serious responsibility thrust upon them at the initial stage of their career．They were introduced to the broom, and spent the first hours of their business lives sweeping out the office．I notice we have professional sweepers now in offices, and our young men unfortunately miss that useful branch of business education．But if by chance the professional sweeper is absent any morning, the boy who has the genius of the future partner in him will not hesitate to try his hand at the broom．It does not hurt the newest comer to sweep out the office if necessary．I was one of those sweepers myself．
2．________
Assuming that you have all obtained employment and are fairly started, my advice to you is to be ambitious．I would think nothing of the young man who does not already see himself the partner or the head of an important firm．Do not rest content for a moment in your thoughts as head clerk, or foreman, or general manager in any concern, no matter how extensive．Say to yourself, “My place is at the top．” Be king in your dreams．
3．________
Persistence is the consistent factor in most people who succeed, no matter what they are succeeding at．Yet, in the work place we often seem to forget to persist what we are doing．It's easy to get discouraged when you continually try to achieve something and it doesn't work out．But remember that if you try long enough, hard enough and make adjustments along the way, sooner or later you will get to your goal．
4．________
And here is another prime condition of success, the great secret：focus your energy, thought, and capital totally upon the business in which you are engaged．Having begun in one line, resolve to fight it out on that line, to lead in it, adopt every improvement, have the best machinery, and know the most about it．
5．________
The companies which fail are those which have scattered their capital, which means that they have scattered their brains also．They have investments in this, or that, or the other, here there, and everywhere．“Don't put all your eggs in one basket．” is all wrong．I tell you to “put all your eggs in one basket, and then watch that basket．” Look round you and take notice, men who do that not often fail．It is easy to watch and carry the one basket．It is trying to carry too many baskets that breaks most eggs in this country．He who carries three baskets must put one on his head, which is easy to fall and trip him up．
To summarize what I have said：aim for the highest; never enter a bar room; never speculate; never indorse beyond your surplus cash fund; make the firm's interest yours; put all your eggs in one basket, and watch that basket; for as Emerson says, “no one can cheat you out of ultimate success but yourselves．”
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