Accidents often 　　 out of carelessness.

A.rise　　　　B.raise　　　　C.go up　　　　D.arise

Accidents often　　out of carelessness.

1. A.
   rise
2. B.
   raise
3. C.
   go up
4. D.
   arise

In Canada you can find dogs, cats, horses, etc. in almost every family. These are their pets. People love these pets and have them as their good friends. Before they keep them in their houses, they take them to animal hospitals to give them injections(注射)so that they won't carry disease. They have special animal food stores, though they can get animal food in almost every kind of store. Some people spend around two hundred Canadian dollars a month on animal food. When you visit people's houses, they would be very glad to show you their pets and they are very proud of them. You will also find that almost every family has a feeding place for birds in their garden. All kinds of birds are welcomed to come and have a good meal. They are free to come and go and nobody is allowed to kill any animal in Canada. They have a law against killing wild animals. If you killed an animal, you would be punished. If an animal happened to get run over by a car, people would be very sad about it.

People in Canada have many reasons to like animals. One of them might be that their family ties are not as close as ours. When children grow up, they leave their parents and start their own life. Then the old will feel lonely, but pets can solve this problem. They can be good friends and never leave them alone.

1.The passage mainly talks about____ .

 A. how to keep disease from pets           B. pets in Canada

 C. how to take good care of pets            D. life of the old in Canada

2.They give their pets injections before keeping them at their houses  because ____.

 A. the pets are sick                      

B. the pets are wild

 C. they want to stop them from getting sick

 D. they want them to sleep on the way home

3.In Canada, children leave their parents when they grow up because ____.

A. they don't love their parents any more

B. they can only find jobs far from their parents

C. their parents houses are too small

D. they wouldn't depend on their parents any more

4.Which of the following is TRUE？

A. People buy animal food only at the animal food stores.

B. Pets eat better than people.

C. Almost every family has a birdcage in his house.

D. Any bird can come to the bird feeders to eat

5.From the passage we know that Canadians_____

A.love animals　　　　      　B.don't like animals　　

C.often kill animals          　D.often keep their pets outside their house

I have had just about enough of being treated like a second-class citizen, simply because I happen to be that unfairly treated member of society --- a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive (欺骗的) new motto for so-called “service” organizations --- Staff Before Service.
　　 How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied “at times when demand is low”.
　　  It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of “efficiency” and replaced by coin-eating machines which offer everything from lager to laxatives (从贮藏啤酒到通便剂). Not to mention the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for “service”.
　　Can it be stopped, this worsening of service, this growing attitude that the customer is always a bore? I angrily hope so because it is happening, sadly, in all walks of life.
　　Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.
【小题1】The writer feels that nowadays customers __________.

I have had just about enough of being treated like a second-class citizen, simply because I happen to be that unfairly treated member of society --- a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive (欺骗的) new motto for so-called “service” organizations --- Staff Before Service.
　　 How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied “at times when demand is low”.
　　  It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of “efficiency” and replaced by coin-eating machines which offer everything from lager to laxatives (从贮藏啤酒到通便剂). Not to mention the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for “service”.
　　Can it be stopped, this worsening of service, this growing attitude that the customer is always a bore? I angrily hope so because it is happening, sadly, in all walks of life.
　　Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.
【小题1】The writer feels that nowadays customers __________.

A．not having enough male staff on duty

B．difficulties in hiring more efficient staff

C．lack of cooperation between staff members

D．not providing enough staff on purpose to reduce budget

A．be patient when queuing before checkout counters

B．put up with the rude manners of the staff

C．try to control his temper when ill-treated

D．go to other places where good service is available