My granddaughter, Shari, owns The Berry (莓果) Factory in Sacramento, California, and her mother, Joan, and I were helping with the Valentine’s Day rush. We’d dipped (浸泡) hundreds of berries, arranged gift baskets and packaged orders to be shipped around the country.
By the end of the day, the two middle-aged women, Joan and I, were exhausted. Shari didn’t seem tired. That was typical Shari. Though she was very busy, I’d seen her give away berries to everybody — parking attendants, mail carriers and hairdressers. “For me?” they would say, bursting into a smile.
As a “thank you”, Shari took us out for dinner. But there was a 45-minute wait at her favorite restaurant. “No big deal. There’s another place just up the road,” she said, driving us there. This time we walked right in.
When the waitress came to take our drink orders, Shari reached into her handbag, pulling something out. “I want you to have these,” she said, handing the waitress a box of chocolate-dipped strawberries. “She will love those berries!” I thought. But the waitress seemed startled. She only let out a “thank you” before grabbing the box and rushing into the kitchen.
A few minutes later, the waitress returned with our iced tea. “I apologize,” she said. “My best friend and I had promised to send each other something every Valentine’s Day. But she passed away last year. I didn’t know how I’d get through this day without her. Then you handed me that box.”“I’m so sorry to hear that,” said Shari. “It’s not much, but I hope you can enjoy them.”“Oh, I will,” the waitress said. “See, every year we always sent each other the same thing; a box of chocolate-dipped strawberries bought from our favourite store, The Berry Factory.”
【小题1】What can be inferred in the first paragraph?

Joanne was stuck in a traffic jam in central Birmingham at 5:30 and at 6:30 she was expected to be chairing a meeting of the tennis club．At last，the traffic was moving．She swung quickly racing to her house. As she opened the door，she nearly tripped over Sheba．

“Hey，Sheba,” she said，“I’ve got no time for you now，but I’ll take you out as soon as I get

back from tennis club.” Then she noticed Sheba seemed to be coughing or choking. Obviously，she could hardly breathe．Immediately, Joanne realized she would have to take her to the vet(兽医)

When she got there，the vet was just about to close for the day. Seeing the state of Sheba，Dr. Sterne brought her quickly into his office．

“Listen，doctor，I’m really in a rush to get to a meeting. Can I leave her with you，and go and get changed? I’ll be back in ten minutes to pick her up，and then I’ll take her on to the meeting with me. Is that OK?”

“Sure.” said the doctor.

Joanne made the quick trip back to her house in a couple of minutes．As she was once more

 entering the hall，the phone by the door began to ring．

“This is Dr. Sterne,” said an anxious voice. “I want you to get out of that house immediately,” said the doctor’s voice．“I’m coming round right away，and the police will be there any time now．Wait outside!”

At that moment，a police car screeched to a stop outside the house．Two policemen got out and ran into the house．Joanne was by now completely confused and very frightened．Then the doctor arrived．

“Where’s Sheba? Is she OK?” shouted Joanne．

“She’s fine，Joanne．I took out the thing which was choking her, and she’s OK now．”

Just then, the two policemen reappeared from the house, half-carrying a white-faced man，who could hardly walk. There was blood all over him．

“My God,” said Joanne，“how did he get in there? And how did you know he was there?”

“I think he must be a burglar.” said the doctor. “I knew he was there because when I finally removed what was stuck in Sheba’s throat：it turned out to be three human fingers.”

Joanne wanted to get back to her home again            ．

A．to dress up for the meeting    B．to phone the police station

C．to catch the badly hurt burglar       D．to wait for her dog to be cured  

From the passage we can infer that          ．

A．Sheba fought against the burglar

B．the police found the burglar had broken in

C．Joanne had planned to take her dog to the meeting at first

D．the doctor performed a difficult operation on the dog

The underlined word a burglar in the last paragraph probably means ____________.

A. a cleaner         B. a physician        C. a thief           D. a murderer

In this passage, the writer intends to tell us that the dog is            ．

A．clever   B．friendly        C．frightening      D．devoted

  When you are at odds with someone close to you, the One-Minute Drill can show you how to express your feelings effectively – and how to listen more skillfully. All it requires is two individuals who are committed to improving their relationship.
Set aside at least ten minutes, and then sit facing each other. Decide who will be the Talker and who will be the Listener. It makes no difference, because later you will change roles.
How to perform the One-Minute Drill
For approximately 30 seconds, the Talker can say anything he or she wants. Your job will be to express your thoughts and feelings. You can discuss problems you've had a hard time talking about. Remember to limit yourself to about 30 seconds. When the Talker finishes, the Listener will summarize what the Talker just said, as well as how the Talker was feeling inside, as accurately as possible.
The Talker now gives the Listener a grade between 0 and 100 per cent to indicate how accurate the summary was. If the rating is 95 per cent or more, you can change roles; the new Talker can continue with the same topic or move on to something entirely new.
However, if the grade is below 95 per cent, the Talker should point out what the Listener missed or got wrong, and repeat the process until the overall rating is 95 per cent or more. Then you can change roles and repeat the exercise for as long as you both like.
How it works
Thirty seconds of emotionally charged information is sufficiently challenging for anyone. Express your feelings in strong, clear, direct language, but as your partner will be listening attentively, you won't need to shout, exaggerate or put your partner down.
The Listener should sit and listen respectfully without interrupting. Look into your partner's eyes, but avoid using negative body language. If you like, take a few notes.
So the Talker might say: "When I come home from work, I feel tired and I need some quiet time. But you tell me I'm supposed to spend time with the kids. This makes me feel frustrated. I work hard and I'm exhausted at the end of the day. I feel like I deserve a little time to relax, not listen to more demands."
In response, the Listener might summarize like this: "You just told me that you feel exhausted when you come home at night because you've been working hard all day. When I tell you I want you to spend time with the kids, you feel frustrated and ticked off because you're tired and you need time to relax. You see me as very demanding, and you're probably feeling like I don't appreciate you."
The first time you attempt the One-Minute Drill, you may get a low score. Don't worry, because you'll get up to speed quickly. Once you've tried this exercise a few times, you'll find that you can nearly always get ratings of 95 per cent or better on the first or second try.
【小题1】 Who is the One-Minute Drill intended for?

第三部分：阅读理解（共20小题；每小题2分，满分40分）

Dear Ralf,

   I have received your letter from school and am glad to know that you are becoming responsible enough to decide on your career.

   You are now in the final year of college and are about to start more independent life in society. You know that a generation divides us, and the conditions of social life were different in my days. However, all I can say as advice is that you must select a career wisely. The first consideration is your interest. You can only succeed and feel happy when you do something you enjoy. Your job must be both gainful and satisfying. Then, you must read up on the latest books on the field you are aiming at. Also, you should get familiar with the men and women in the profession of that field. When mind and heart function together, success is inevitable(必然的).

   No career is more or less important than any other career. It takes different people to operate the machine of life. I think your interest may lie in the field of making TV programs. Your great communication skills, your active participation in school plays and the prizes you have won in speech competitions all point in that direction. So a career in Mass Communication and TV film production proves suitable for you. If you succeed and make it in that field, fame and treasure will both follow.

   Think a thousand times before making any final decision regarding your career. Anyhow, I want you to be a man of success.

   I know that you are mature(成熟的) enough to think for yourself.

   With all the best wishes!

                                                               Your loving father

1. We can infer that Ralf wrote a letter to ask for advice on how to ________.

   A. prepare for a competition.                B. communicate with others

   C. choose a career                              D. get good marks

2. What can we know about Ralf?

   A. He has graduated from college.         B. He gets on badly with his father.

   C. He has taken part in school plays.      D. He won prizes in the field of making films.

3. Ralf’s father thinks that ________.

   A. fame is more important than treasure

   B. every career is of the same importance

   C. Ralf is too young to make a decision himself

   D. there is no real understanding between parents and children

4. The father suggests that his son should ____________.

   A. consider his interest first when choosing a career.

   B. make friends with successful people.

   C. be never proud when making progress

   D. be active in school activities.

第三部分:阅读理解(共20小题,每小题2分,满分40分)
阅读下列短文,从每题所给的四个选项（A、B、C和D）中,选出最佳选项。
A
A lot of management training each year for Circle K Corporation, a national chain of convenience stores. Among the topics we address in our course is the retention（保护力） of quality employees-a real challenge to managers when you consider the pay scale（标准）in the service industry. During these discussions, I ask the participants（参加者）, “What has caused you to stay long enough to become a manager?” Some time back a new manager took the question and slowly, with her voice almost breaking, said, “It was a ＄19 baseball glove.”
Cynthia told the group that she originally took a Circle K clerk job as an interim（临时的） position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She explained that as a single mother, money was very tight, and her first check would have to go for paying bills. Perhaps she could buy his baseball glove with her second or third check. When Cynthia arrived for work the next morning, Patricia, the store manager, asked her to come to the small room in the back of the store that served as an office. Cynthia wondered if she had done something wrong or left some part of her job incomplete from the day before. She was concerned and confused.
Patricia handed her a box. “I overheard you talking to your son yesterday,” she said, “and I know that it is hard to explain things to kids. This is a baseball glove for Jessie because he may not understand how important he is, even though you have to pay bills before you can buy gloves. You know we can’t pay good people like you as much as we would like to; but we do care, and I want you to know you are important to us.”
The thoughtfulness, empathy and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove.
56．Among many of the problems in the service industry, what is talked about in this passage, is___
A．how to ensure his employees’ high pay
B．how to attract more customers
C．how to look carefully after the employees
D．how to keep the good employees from leaving
57．Although a new manager, Cynthia would do her job well in keeping quality employees because she________.
A．had mastered all the courses for the manager
B．had already formed good relationship with the employees
C．know the way how to deal with her employees
D．had her own personal experience
58．This passage shows us that to run a business well it is necessary for managers to let their employees know________
A．how much they can get for their job.
B．what good positions they can get later
C．they are very necessary to the business  
D．they are nice as well as useful
59.The story told in this passage tells us that employees care about____________   
A．only how large a pay they can get
B．love from the managing people rather than only money
C．if their children could be properly taken care of
D．what position they can be offered