The concept of Emotional Intelligence(EQ or EI)was first given by Peter Salovey and John Mayer．but it became widely popular after the publication of Daniel Coleman’s best seller“Emotional Intelligence”in 1995．The meaning of emotional intelligence is“Knowing how you and others feel and what to do about it．”

    The control center of our emotions is a small part of oily brain called the amygdala,，which scans incoming signals from our sensory organs(eyes，ears…)and acts as the emotional alarm center of our bed．When it detects a condition that we hate，that we fear，or that could hurt us，it sends an immediate signal to the other parts of our brain that controls our actions.

    The amygdala's widespread web of neural(神经系统的)connections allows it，during an emotional emergency．to take control of much of the rest of the brain including the mind．This explains why we sometimes do things “without thinking’’ like closing our eyes just before a flying insect hits our face or losing control during the course of a heated argument．

    Emotions are important for good decision-making and to keep friendly relationships with others around us．We admire people with determination when have the ability to control their emotions when they face pressure，arguments or aggression(attack)．We also enjoy being with people who can express co-operation and forgiveness．We need these emotions to be happy in our professional life as much as we need them in our private life．

    The majority of problems at work are caused by unmet emotional needs．The emotional-intelligent manager knows bow to make out and manage the emotional needs of both the customers and his team．He or she．wants to help others feel respected，supported，helped，trusted，important，special，useful，needed and valued．

    When our emotional needs are satisfled, we feel better，and when we feel better，we are more productive，patient，creative，open-minded，and caring．

    Emotional intelligence requires that we develop our abilities in four main areas：

    1) self-awareness

      being aware of our emotions as they happen；

    2) managing emotions

      keeping a healthy balance of emotion and thinking；

    3) recognizing emotions in others

      it’s a great communicating skill；

    4) handling relationships

      managing emotions in others increases our popularity．our leadership ability and our

      communication effectiveness．

72．when did EQ become popular?

    A．After Peter Salovey and John Mayer defined the term．

    B．After computers became widely spread in our life．

    C．After Daniel Coleman published his book on EQ．

    D．After an expert said it was quite important．

73．Which of the following controls our emotion?

    A．Amygdala in our brains．

    B．Our sensory organs．

    C．Our mind．

    D．Our head．

74．What is the reason for most of the problems we meet at werk?

    A．Our emotional needs cannot be satisfied．

    B．We cannot get along well with others．

    C．We do not have the nerves of steel．

    D．We are extremely tired．

75．According to the passage，“managing emotions”suggests that        ．

    A．we should always control our emotions

    B．we should not always control our emotions

    C．we should not care so much about our emotions

    D．we should neither control nor free our emotions too much

第二节 完形填空（每题1.5分,共30分）
阅读下面短文，从短文后所给各题的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项。 
The day was Thankful Thursday. It’s a 36 tradition that my two little girls and I began years ago. Thursday has become our day to go out and make a positive 37 .
My girls shouted “McDonald’s, McDonald’s” as we 38 along a busy Houston road. Suddenly I 39 that almost every crossing I passed through was 40 by a panhandler(乞丐). And then it hit me! All these panhandlers must be hungry, too. Perfect! After we ate, I ordered a(an) 41fifteen lunches and we set out to deliver them. We would pull 42 a panhandler, make a contribution, and tell him or her that we hoped things got better. Then we’d say, “Oh, 43 …here’s lunch.”
We handed our final contribution to a small woman and then immediately 44 back in the opposite direction for home. 45 , the light caught us again and we were stopped at the same crossing where this small woman stood. I was 46 and didn’t know quite how to behave.  
She made her way to our car, “No one has ever done47 like this for me before,” she said with 48 . Feeling uneasy, and wanting to move the conversation along, I asked, “ So, 49 do you think you’ll eat your lunch?”  
She just looked at me with her huge, tired brown eyes and said, “Oh honey, I’m not going to eat this lunch.” I was 50 ,but before I could say anything, she continued, “You see, I have a little girl and she 51  loves McDonald’s, but I don’t have money. But you know what…tonight she is going to have McDonald’s!”
I don’t know if the kids 52 the tears in my eyes. So many times I had questioned whether our acts of kindness were too 53 or insignificant to really effect change. 54 in that moment, I recognized the 55 of Mother Teresa’s words: “We cannot do great things—only small things with great love.”  
36. A. weekly               B. daily             C. monthly                   D. yearly
37. A. decision                     B. choice           C. contribution              D. plan
38. A. walked               B. ran                   C. wandered                 D. drove
39. A. reminded            B. realized             C. understood               D. thought
40. A. crowded             B. occupied           C. discovered                D. laid
41. A. additional           B. expensive      C. cheap                       D. special
42. A. close                  B. together            C. alongside                  D. throughout
43. A. in fact         B. to tell the truth   C. generally speaking     D. by the way
44. A. faced                  B. headed                 C. took                         D. looked
45. A. Unfortunately      B. Luckily             C. Unexpectedly            D. Hopefully
46. A. excited               B. embarrassed       C. frightened            D. annoyed
47. A. something           B. everything     C. anything                   D. nothing
48. A. amazement          B. fear                  C. sorrow                        D. amusement
49. A. what                B. how                  C. where                      D. when
50. A. shocked                     B. confused           C. pleased                     D. worried
51. A. really                 B. even                 C. just                          D. never
52. A. watched                     B. felt                   C. noticed                     D. recognized
53. A. many                  B. small            C. big                          D. simple
54. A. Therefore            B. Although           C. Meanwhile           D. Yet
55. A. promise                     B. oath                  C. truth                    D. Spirit

Being positive is very important.So I often__36__my son to be positive.But one day I was caught not__37__what I often tell him to do.

My son is 7 years old and he was__38__a show to be put on at his school.He was playing the role of an angel.On the evening before the show，he asked me，“Mom，can we__39__angels？” As usual，I seized (抓住) the__40__to teach him to be positive and I said，“Yes，__41__only those who are perfect，and think and talk positively can.” He asked，“You must have seen them then？”

I was__42__for a few seconds，not knowing what to say.I was touched by his__43__that his mother was a perfect person.He looked into my eyes，__44__a positive answer.I chose to be__45__with him and told him，“__46__.I’ve not been a good person all the time.” I was almost__47__to admit this to him.I thought that his__48__of a perfect mother would now surely be torn into pieces.But he__49__it positively and said，“It’s alright.You know to try to be better__50__.” I smiled as I replied，“That’s__51__.Sometimes，we might make a__52__，but when we do，we must always try to do better.”

My son’s__53__struck me right in my heart and are always with me.I__54__a good lesson that day “to always try to be better”．This will always__55__me in all situations where I’ll need to be positive.

36．A.paid                                               B．refuse 

C．worry                                                D．encourage

37．A.saying                                           B．sharing 

C．doing                                                 D．explaining

38．A.going through                                 B．preparing for

C．turning to                                           D．looking for

39．A.describe                                         B．draw 

C．invite                                                 D．see

40．A.feeling                                           B．attitude

C．chance                                               D．method

41．A.but                                                B．so 

C．because                                              D．if

42．A.pleased                                          B．interested 

C．excited                                               D．quiet

43．A.thought                                          B．behavior 

C．dream                                                D．story

44．A.making                                          B．expecting 

C．trying                                                 D．choosing

45．A.wrong                                           B．angry 

C．strict                                                  D．honest

46．A.No                                                B．Sure 

C．OK                                                    D．Great

47．A.glad                                               B．surprised 

C．relaxed                                               D．embarrassed

48．A.description                                     B．speech 

C．picture                                               D．idea

49．A.finished                                         B．took 

C．caught                                               D．changed

50．A.in the future                                   B．again and again

C．from now on                                      D．at times

51．A.right                                              B．fine 

C．impossible                                          D．unnecessary

52．A.plan                                               B．decision 

C．difference                                           D．mistake

53．A.words                                           B．performances 

C．joy                                                     D．progress

54．A.taught                                            B．learnt 

C．organized                                           D．created

55．A.hurt                                               B．protect 

C．help                                                   D．find

Being positive is very important.So I often__26__my son to be positive.But one day I was caught not__27__what I often tell him to do.

My son is 7 years old and he was__28__a show to be put on at his school.He was playing the role of an angel.On the evening before the show，he asked me，“Mom，can we__29__angels？” As usual，I seized (抓住) the__30__to teach him to be positive and I said，“Yes，__31__only those who are perfect，and think and talk positively can.” He asked，“You must have seen them then？”

I was__32__for a few seconds，not knowing what to say.I was touched by his__33__that his mother was a perfect person.He looked into my eyes，__34__a positive answer.I chose to be__35__with him and told him，“__36__.I’ve not been a good person all the time.” I was almost__37__to admit this to him.I thought that his__38__of a perfect mother would now surely be torn into pieces.But he__39__it positively and said，“It’s alright.You know to try to be better__40__.” I smiled as I replied，“That’s__41__.Sometimes，we might make a__42__，but when we do，we must always try to do better.”

My son’s__43__struck me right in my heart and are always with me.I__44__a good lesson that day “to always try to be better”．This will always__45__me in all situations where I’ll need to be positive.

26．A.paid                                               B．refuse 

C．worry                                                D．encourage

27．A.saying                                           B．sharing 

C．doing                                                 D．explaining

28．A.going through                                 B．preparing for

C．turning to                                           D．looking for

29．A.describe                                         B．draw 

C．invite                                                 D．see

30．A.feeling                                           B．attitude 

C．chance                                               D．method

31．A.but                                                B．so 

C．because                                              D．if

32．A.pleased                                          B．interested 

C．excited                                               D．quiet

33．A.thought                                          B．behavior 

C．dream                                                D．story

34．A.making                                          B．expecting 

C．trying                                                 D．choosing

35．A.wrong                                           B．angry 

C．strict                                                  D．honest

36．A.No                                                 B．Sure 

C．OK                                                    D．Great

37．A.glad                                               B．surprised 

C．relaxed                                               D．embarrassed

38．A.description                                     B．speech 

C．picture                                               D．idea

39．A.finished                                         B．took 

C．caught                                               D．changed

40．A.in the future                                   B．again and again

C．from now on                                      D．at times

41．A.right                                              B．fine 

C．impossible                                          D．unnecessary

42．A.plan                                               B．decision 

C．difference                                           D．mistake

43．A.words                                           B．performances 

C．joy                                                     D．progress

44．A.taught                                            B．learnt 

C．organized                                           D．created

45．A.hurt                                               B．protect 

C．help                                                   D．find