No one is perfect．We all mess up（搞砸）now and then．It can   36  a little bit to remember that most people have been in the   37   you’re in—hurting several people’s feelings．What makes the difference is what you do next．  38   can go along way toward healing(治愈) hurt or angry feelings．It takes  39   to step up and admit what you did was   40  ．Try saying，

“What I said the other day was   4l   insensitive of me．I shouldn’t have said that．I just want to say I’m sorry．”

   When we say sorry, we   42   to be sincere to show we feel sorry about how hurt another person may be．If an apology is more about  43  and how we can benefit，it might not seem true．

  Another element of saying sorry is to let the person know you’re not going to let it   44   again．You could tell your friends，“I’m going to be more aware of what I  45  and say about people in the future．I’ll make an effort(努力) to be   46   and more positive about people，and not to 47   behind their backs—especially when it’s my friends．”

  If you can’t bring yourself to have a  48  in person，write a note．Whichever way you   49   to communicate, be sure that you’d feel comfortable if anything you say is  50  with other friends，too．

  Hopefully，your friends can stop being angry with you．But don’t be  51  if it doesn’t happen instantly．Some people are quick to  52 ．Others may have to think about what you said and need  53  to get over hurt feelings or anger , or to regain trust．Do your best with the part that’s up to you．The rest is up to them．

  Stop being angry with yourself，too．You can learn from your  54 ．Being too self-critical can’t help you．Move forward．Focus your energies on trying to make things right   55   working on your good intentions!

1.A．give           B．help         C．explain          D．get

2.A．World      B．house        C．surrounding      D．situation

3.A．Apologies      B．Friendships      C．Words            D．Experiences

4.A．money      B．knowledge    C．courage          D．patience

5.A．wrong      B．unusual      C．different            D．dangerous

6.A．probably       B．usually      C．really           D．finally

7.A．1eam           B．need         C．promise          D．hope

8.A．others    B．themselves       C．humans           D．ourselves

9.A．continue       B．happen       C．change           D．work

10.A．want          B．know         C．think            D．hear

11.A．cleverer          B．stronger         C．faster           D．kinder

12.A．talk          B．follow       C．act              D．shout

13.A．party         B．1esson       C．meeting          D．conversation

14.A．dare          B．decide       C．claim            D．dream

15.A．shared        B．compared    C．connected            D．treated

16.A．surprised    B．interested  C．discouraged      D．frightened

17.A．forgive       B．understand       C．agree                D．appear

18.A．energy        B．time         C．confidence       D．support

19.A．skills        B．friends      C．plans            D．mistakes

20.A．for           B．and          C．but              D．or