3.Do you know there are seven in the world? Can you say anything about the climate? 查看更多

 

题目列表(包括答案和解析)

When you are in another country, it is important to know the language, but it is equally important to know how to communicate nonverbally(非语言地), before saying anything by making gestures. According to a pioneer in nonverbal communication, only 30 to 35 percent of our communication is verbal. When people don't know the language, the most common way to communicate is through gestures. However, many gestures have different meanings, or no meaning at all, in different parts of the world.

In the United States, for example, nodding your head up and down means “yes”. In some parts of Greece and Turkey, however, this motion can mean “no”. In Southeast Asia, nodding your head is a polite way of saying “I've heard you”.

In ancient Rome, when the emperor wanted to spare someone's life, he would put his thumb up. Today in the United States, when someone puts his / her thumb up, it means “Everything is all right”. However, in Sardinia and Greece, the gesture is insulting and should not be used there.

In the United States, raising your clasped hands above your head means “I’m the champion” or “I’m the winner”. It is the sign prizefighters make when they win a fight. When a leading Russian statesman(政治家) made this gesture after a White House meeting, Americans misunderstood and thought he meant he was a winner. In Russia, however, it is a sign of friendship.

In the United States, holding your hand up with the thumb and index finger in a circle and the other three fingers spread out means “Everything is O.K.” and is frequently used by astronauts and politicians. In France and Belgium, it can mean “You’re worth nothing.”

There are other nonverbal signals that people should be aware of when they go to another country, such as the distance to maintain between speakers. Americans usually feel comfortable when speaking with someone if the distance between them is about eighteen inches to arm’s length. Anything closer makes them feel uncomfortable.

When talking to Americans, it is also important to make eye contact. If you look down when talking to an American, he / she may feel that you are embarrassed, afraid, or trying to hide something.

In addition to knowing how to communicate nonverbally in a country, it is important to know what you and he cannot discuss. In the United States, there are certain topics to avoid when you first meet someone, For example, don’t ask people their age, weight, religion, marital status(婚姻状况), how much money they earn, or how much something costs. You can talk about work, the weather, traffic problems, sports, food, news of the day, where one lives, consumer subjects (computers, car repairs, and so forth), and travel or vacation plans.

These few examples illustrate that your actions can speak louder than your words. In a particular cultural contest, what you say and what you don’t say are equally important.

Which of the following is true?

A. People all over the world only communicate verbally.

B. Most of our gestures have no meaning at all.

C. Some people think that 65 to 70 percent of our communication is nonverbal.

D. Gestures are the most common way to common way to communicate.

As we can see from the passage there are ______ kinds of nonverbal communication signals. 

A. four                B. five                  C. six                    D. seven

Please paraphrase the clause“…your actions can speak louder than your words. 

A. Your deeds are better than your words

B. What you do is better than what you say

C. You try to show your best manners

D. you are better understood by your gestures than through your words

The main idea of the passage is that when you are in another country, ______.

A. it is unimportant to know the language

B. it is important to know what you can talk about to a foreigner

C. to know how to communicate nonverbally is as important as to know the language

D. to communicate the rough gestures is more important than to know the language

查看答案和解析>>

When you are in another country, it is important to know the language, but it is equally important to know how to communicate nonverbally(非语言地), before saying anything by making gestures. According to a pioneer in nonverbal communication, only 30 to 35 percent of our communication is verbal. When people don't know the language, the most common way to communicate is through gestures. However, many gestures have different meanings, or no meaning at all, in different parts of the world.

In the United States, for example, nodding your head up and down means “yes”. In some parts of Greece and Turkey, however, this motion can mean “no”. In Southeast Asia, nodding your head is a polite way of saying “I've heard you”.

In ancient Rome, when the emperor wanted to spare someone's life, he would put his thumb up. Today in the United States, when someone puts his / her thumb up, it means “Everything is all right”. However, in Sardinia and Greece, the gesture is insulting and should not be used there.

In the United States, raising your clasped hands above your head means “I’m the champion” or “I’m the winner”. It is the sign prizefighters make when they win a fight. When a leading Russian statesman(政治家) made this gesture after a White House meeting, Americans misunderstood and thought he meant he was a winner. In Russia, however, it is a sign of friendship.

In the United States, holding your hand up with the thumb and index finger in a circle and the other three fingers spread out means “Everything is O.K.” and is frequently used by astronauts and politicians. In France and Belgium, it can mean “You’re worth nothing.”

There are other nonverbal signals that people should be aware of when they go to another country, such as the distance to maintain between speakers. Americans usually feel comfortable when speaking with someone if the distance between them is about eighteen inches to arm’s length. Anything closer makes them feel uncomfortable.

When talking to Americans, it is also important to make eye contact. If you look down when talking to an American, he / she may feel that you are embarrassed, afraid, or trying to hide something.

In addition to knowing how to communicate nonverbally in a country, it is important to know what you and he cannot discuss. In the United States, there are certain topics to avoid when you first meet someone, For example, don’t ask people their age, weight, religion, marital status(婚姻状况), how much money they earn, or how much something costs. You can talk about work, the weather, traffic problems, sports, food, news of the day, where one lives, consumer subjects (computers, car repairs, and so forth), and travel or vacation plans.

These few examples illustrate that your actions can speak louder than your words. In a particular cultural contest, what you say and what you don’t say are equally important.

1. Which of the following is true?

A. People all over the world only communicate verbally.

B. Most of our gestures have no meaning at all.

C. Some people think that 65 to 70 percent of our communication is nonverbal.

D. Gestures are the most common way to common way to communicate.

2. As we can see from the passage there are ______ kinds of nonverbal communication signals. 

A. four                B. five                  C. six                    D. seven

3. Please paraphrase the clause“…your actions can speak louder than your words. 

A. Your deeds are better than your words

B. What you do is better than what you say

C. You try to show your best manners

D. you are better understood by your gestures than through your words

4. The main idea of the passage is that when you are in another country, ______.

A. it is unimportant to know the language

B. it is important to know what you can talk about to a foreigner

C. to know how to communicate nonverbally is as important as to know the language

D. to communicate the rough gestures is more important than to know the language

查看答案和解析>>

阅读理解。
     Parents divorced, little Buddy was in the care of his mother's large Alabama family. Over the years,
Buddy seldom saw either of his parents. But he was happy where he was and he had many kindly
relatives, among whom Miss Sook was by far his best friend. Before Christmas, Buddy's father had
managed to get legal custody(法定监护) of him for this Christmas. So, he had a new suit, with a card
pinned with his name and address and made the trip alone, by bus, to New Orleans.
     Several things occurred that kept me awake the whole night. First, the footfalls, the noise of my father
running up and down the stairs, breathing heavily, I had to see what he was up to. So I hid and watched.
There was a Christmas tree and the fireplace downstairs. Moreover, I could see my father. He was
crawling around under the tree arranging a pyramid of packages. I felt dizzy, for what I saw forced me to
reconsider everything. If these were presents intended for me, then obviously they had not been ordered
by the Lord and delivered by Santa Claus; no, they were gifts bought and wrapped by my father,which
meant that my rotten little cousin Billy Bob and other rotten kids like him weren't lying when they laughed
at me and told me there was no Santa Claus. The worst thought was: Had Sook known the truth, and lied
to me? No, Sook would never lie to me. She believed. It was just that-well, though she was
sixty-something, in some ways she was at least as much of a child as I was.
     I waited until I was sure he was in bed and sound asleep. Then I crept downstairs and examined the
tags attached to each of the packages. They all said: "For Buddy." I decided to open the packages: It
was Christmas morning. I was awake, so why not? I won't bother to describe what was inside them: just
shirts and sweaters and dull stuff like that. The only thing I appreciated was a toy gun. Somehow I got the
idea it would be fun to waken my father by firing it. So I did. Bang. Bang. Bang. He raced out of his room, wild-eyed, Bang. Bang. Bang. "Buddy-what the hell do you think you're doing?" Bang. Bang. Bang. "Stop that!" I laughed. "Look, Daddy. Look at all wonderful things Santa Claus brought me."
     Calm now, he walked into the room and hugged me. "You like what Santa Claus brought you?"
     I smiled at him. He smiled at me. There was a tender lingering (逗留不去的) moment, damaged when I said: "Yes. But what are you going to give me, Daddy?" His smile evaporated. His eyes narrowed
suspiciously-you could see that he thought I was pulling some kind of trick. But then he blushed, as though he was ashamed to be thinking what he was thinking. He patted my head, and coughed and said: "Well, I
thought  I'd wait and let you pick out something you wanted. Is there anything particular you want?"
I reminded him of the airplane we had seen in the toy store on Canal Street. His face sagged. Oh, yes, he
remembered the airplane and how expensive it was. Nevertheless, the next day I was sitting in that
airplane dreaming I was zooming toward heaven while my father wrote out a check for a happy salesman, who promised to help ship the plane on the bus.
But I wasn't free of New Orleans yet. The problem was a large bottle of wine; maybe it was because of
my departure, but anyway my father had been drinking it all day, and on the way to the bus station, he
scared me by grabbing my wrist and harshly whispering: "I'm not going to let you go. I can't let you go back to that crazy family in that crazy old house. Just look at what they've done to you. A boy six, almost
seven, talking about Santa Claus! It's all their fault, all those sour old spinsters with their Bibles and their
knitting needles, those drunken uncles. Listen to me, Buddy. There is no God! There is no Santa Claus.
" He was squeezing my wrist so hard that it ached. "Kiss me. Please. Please. Kiss me. Tell your daddy
that you love him." But I couldn't speak. I was terrified I was going to miss my bus. And I was worried
about my plane, which was strapped to the top of the taxi. "Say it: 'I love you.' Say it. Please. Buddy. Say
it."
     It was lucky for me that our taxi-driver was a good-hearted man. Because if it hadn't been for his help, and the help of some efficient porters and a friendly policeman, I don't know what would have happened
when we reached the station. My father was so drunk he could hardly walk, but the policeman talked to
him, quieted him down, helped him to stand straight, and the taxi-man promised to take him safely home.
But my father would not leave until he had seen the porters put me on the bus.
     Once I was on the bus, I crouched in a seat and shut my eyes. I felt the strangest pain. A crushing pain
that hurt everywhere. I thought if I took off my heavy city shoes, those crucifying monsters, the agony
would ease. I took them off, but the mysterious pain did not leave me. In a way it never has; never will.
     Twelve hours later I was home in bed. The room was dark. Sook was sitting beside me, rocking in a
rocking chair, a sound as soothing (令人舒畅的) as ocean waves. I had tried to tell her everything that
had happened, and only stopped when I was hoarse (嘶哑的) as a howling dog. She stroked her fingers
through my hair, and said: "Of course there is a Santa Clause. It's just that no single somebody could do
all he has to do. So the Lord has spread the task among us all. That's why everybody is Santa Claus. I am. You are. Even you cousin Billy Bob. Now go to sleep. Count stars. Think of the quietest thing. Like snow. I'm sorry you didn't get to see any. But now snow is falling through the stars-" Stars sparkled, snow whirled inside my head; the last thing I remembered was the peaceful voice of the Lord telling me something I
must do. And the next day I did it. I went with Sook to the post office and bought a penny postcard. That same postcard exists today. It was found in my father's safety deposit box when he died last year. Here is what I had written him: Hello pop hope you are well I am and I am turning to pedal my plane so fast I will
soon be in the sky so keep your eyes open and yes I love you Buddy.
1. When Buddy asked his Daddy for Christmas presents, his father's reaction suggested that _______.
A. He felt sorry he forgot to prepare presents for his son.
B. He thought his son should have known all the presents were sent by him, not Santa Claus.
C. It was difficult for him to accept that his son is so greedy.
D. He was ashamed of not knowing what his son liked.
2. Which of the following statements is NOT true?
A. Buddy didn't tell his Daddy "I love you" until his death.
B Buddy's father and Miss Sook were people of different personalities.
C. Buddy still held the belief that there was Santa Claus.
D. Buddy finally mailed a postcard to his father.
3. What can be inferred from the first paragraph?
A. Cousin Billy Bob had a good relationship with Buddy.
B. Miss Sook had no idea of Santa Clause, and lied to Buddy.
C. Father loved Buddy very much and prepared a lot of gifts for him.
D. Buddy was afraid of his father for they had been separated long time.
4. The following words can describe Miss Sook except _______.
A. old            
B. clever          
C. naughty          
D. trusted
5. Which of the following can be the best title of passage?
A. Is There a Santa Clause in the World?
B. A Christmas Memory
C. How to Celebrate Christmas in a Meaningful Way?
D. A Christmas of a Divorced Family

查看答案和解析>>

阅读理解。
     Parents divorced, little Buddy was in the care of his mother's large Alabama family. Over the
years, Buddy seldom saw either of his parents. But he was happy where he was and he had many
kindly relatives, among whom Miss Sook was by far his best friend. Before Christmas, Buddy's
father had managed to get legal custody(法定监护) of him for this Christmas. So, he had a new
suit, with a card pinned with his name and address and made the trip alone, by bus, to New
Orleans.
     Several things occurred that kept me awake the whole night. First, the footfalls, the noise of my father
running up and down the stairs, breathing heavily, I had to see what he was up to. So I hid and watched.
There was a Christmas tree and the fireplace downstairs. Moreover, I could see my father. He was
crawling around under the tree arranging a pyramid of packages. I felt dizzy, for what I saw forced me to
reconsider everything. If these were presents intended for me, then obviously they had not been ordered
by the Lord and delivered by Santa Claus; no, they were gifts bought and wrapped by my father. Which
meant that my rotten little cousin Billy Bob and other rotten kids like him weren't lying when they laughed
at me and told me there was no Santa Claus. The worst thought was: Had Sook known the truth, and lied
to me? No, Sook would never lie to me. She believed. It was just that-well, though she was
sixty-something, in some ways she was at least as much of a child as I was.
     I waited until I was sure he was in bed and sound asleep. Then I crept downstairs and examined the
tags attached to each of the packages. They all said: "For Buddy." I decided to open the packages: It
was Christmas morning. I was awake, so why not? I won't bother to describe what was inside them: just
shirts and sweaters and dull stuff like that. The only thing I appreciated was a toy gun. Somehow I got the
idea it would be fun to waken my father by firing it. So I did. Bang. Bang. Bang. He raced out of his room, wild-eyed, Bang. Bang. Bang. "Buddy-what the hell do you think you're doing? Bang. Bang. Bang. "Stop
that!" I laughed. " Look, Daddy. Look at all wonderful things Santa Claus brought me."
     Calm now, he walked into the room and hugged me. "You like what Santa Claus brought you?"
     I smiled at him. He smiled at me. There was a tender lingering (逗留不去的) moment, damaged
when I said: "Yes. But what are you going to give me, Daddy?" His smile evaporated. His eyes narrowed
suspiciously-you could see that he thought I was pulling some kind of trick. But then he blushed, as
though he was ashamed to be thinking what he was thinking. He patted my head, and coughed and said: "Well, I thought I'd wait and let you pick out something you wanted. Is there anything particular you
want?"
     I reminded him of the airplane we had seen in the toy store on Canal Street. His face sagged. Oh,
yes, he remembered the airplane and how expensive it was. Nevertheless, the next day I was sitting in
that airplane dreaming I was zooming toward heaven while my father wrote out a check for a happy
salesman, who promised to help ship the plane on the bus. 
     But I wasn't free of New Orleans yet. The problem was a large bottle of wine; maybe it was because
of my departure, but anyway my father had been drinking it all day, and on the way to the bus station, he
scared me by grabbing my wrist and harshly whispering: "I'm not going to let you go. I can't let you go
back to that crazy family in that crazy old house. Just look at what they've done to you. A boy six, almost
seven, talking about Santa Claus! It's all their fault, all those sour old spinsters with their Bibles and their
knitting needles, those drunken uncles. Listen to me, Buddy. There is no God! There is no Santa Claus."
He was squeezing my wrist so hard that it ached. "Kiss me. Please. Please. Kiss me. Tell your daddy
that you love him." But I couldn't speak. I was terrified I was going to miss my bus. And I was worried
about my plane, which was strapped to the top of the taxi. "Say it: 'I love you.' Say it. Please. Buddy. Say
it."
     It was lucky for me that our taxi-driver was a good-hearted man. Because if it hadn't been for his help, and the help of some efficient porters and a friendly policeman, I don't know what would have happened
when we reached the station. My father was so drunk he could hardly walk, but the policeman talked to
him, quieted him down, helped him to stand straight, and the taxi-man promised to take him safely home.
But my father would not leave until he had seen the porters put me on the bus.
     Once I was on the bus, I crouched in a seat and shut my eyes. I felt the strangest pain. A crushing pain
that hurt everywhere. I thought if I took off my heavy city shoes, those crucifying monsters, the agony
would ease. I took them off, but the mysterious pain did not leave me. In a way it never has; never will.
     Twelve hours later I was home in bed. The room was dark. Sook was sitting beside me, rocking in a
rocking chair, a sound as soothing (令人舒畅的) as ocean waves. I had tried to tell her everything that
had happened, and only stopped when I was hoarse (嘶哑的) as a howling dog. She stroked her fingers
through my hair, and said: "Of course there is a Santa Clause. It's just that no single somebody could do
all he has to do. So the Lord has spread the task among us all. That's why everybody is Santa Claus. I
am. You are. Even you cousin Billy Bob. Now go to sleep. Count stars. Think of the quietest thing. Like
snow. I'm sorry you didn't get to see any. But now snow is falling through the stars-" Stars sparkled,
snow whirled inside my head; the last thing I remembered was the peaceful voice of the Lord telling me
something I must do. And the next day I did it. I went with Sook to the post office and bought a penny
postcard. That same postcard exists today. It was found in my father's safety deposit box when he died
last year. Here is what I had written him: Hello pop hope you are well I am and I am turning to
pedal my plane so fast I will soon be in the sky so keep your eyes open and yes I love you Buddy.
1.When Buddy asked his Daddy for Christmas presents, his father's reaction suggested that  _______.
A. He felt sorry he forgot to prepare presents for his son.
B. He thought his son should have known all the presents were sent by him, not Santa Claus.
C. It was difficult for him to accept that his son is so greedy.
D. He was ashamed of not knowing what his son liked.
2. Once Buddy was on the bus, he felt the strangest pain . The reason probably is _____________.
A. His father squeezed him so hard that it ached.
B. His father was very drunk and had difficulty returning home.
C. He didn't say "I love you" to his father.
D. He had an argument with his father at home.
3. Which of the following statements is NOT true?
A. Buddy didn't tell his Daddy "I love you" until his death.
B. Buddy's father and Miss Sook were people of different personalities.
C. Buddy still held the belief that there was Santa Claus.
D. Buddy finally mailed a postcard to his father.
4. What can be inferred from the first paragraph?
A. Cousin Billy Bob had a good relationship with Buddy.
B. Miss had no idea of Santa Clause, and lied to Buddy.
C. Father loved Buddy very much and prepared a lot of gifts for him.
D. Buddy was afraid of his father for they had been separated long time.
5. The following words can describe Miss Sook except _______.
A. old            
B. clever          
C. naughty          
D. trusted
6. Which of the following can be the best title of passage?
A. Is There a Santa Clause in the World?
B. A Christmas Memory
C. How to Celebrate Christmas in a Meaningful Way?
D. A Christmas of a Divorced Family

查看答案和解析>>

听力(共两节,满分30分)

第一节(共8小题,每小题1.5分,满分12分)

A.听下列对话,根据所听内容完成句子。

M:Nurse, I’d like to see Dr.Brown.

W:I’m sorry, but he isn’t in today.Dr.Johnson or Dr.Pepper will be happy to see you.

1.It’s possible that ________ Dr.Johnson ________ Dr.Pepper will treat the patient ________ Dr.Brown.

W:I’ve had four colds this winter and I think I’m catching another one.

M:I’ve only had half that many, but my wife has had six.

2.His wife has had ________ times more colds than he.

M:What’s the matter with you, Mrs.White?

W:I’ve had pains here just below where my heart is.

M:Do you have these pains all the time?

W:No, not all the time.

3.Mrs.White told the doctor that ________.

B.听下列5段对话,从A、B、C三个选项中选出能回答所提问题的最佳选项。

W:When do you think I can go home, Dr Smith?

M:Well, you came in on Monday and today is Friday.I’d say that you could probably leave tomorrow, but I don’t want you to go back to work for several weeks.

4.Where is the woman?

A.In the doctor’s office.

B.At work.

A few honest men are better than numbers.诚实的朋友不在多。

C.In her office.

M:I think I’ll go to see the movie tonight instead of working on my paper.“True Lies” is on at the capital cinema.

W:I wouldn’t do that if I were you.

5.What does the woman suggest?

A.He should go to see the movie.

B.He ought to work on his paper.

C.He shouldn’t write about the movie.

W:What’s the matter with you, Harry?

M:There’s something wrong with my stomach.I feel terrible.

6.Whom should Harry go to see?

A.Scientist.

B.Repairman.

C.Doctor.

M:I’ve been coughing for some time.Do you think it serious?

W:Your illness is caused by smoking.You’d better give it up.

7.Where does the talk probably take place?

A.In a factory.

B.In a hospital.

C.In a store.

M:I have an appointment to see Dr Green for a physical examination.

W:Please have a rest.She’s doing an operation right now.

8.Where does this conversation most probably take place?

A.In an operation room.

B.In a doctor’s office.

C.On the telephone.

第二节(共12小题;每题1.5分,满分18分)

听第9段材料,回答第9~11题。

W:What’s “frozen food”?

M:It’s what it says it is:after the food is picked and washed and cut in, it is put in packages and the whole thing is frozen.

W:Does it taste as good as fresh food?

M:Generally not as good, but it’s fine.It’s more expensive than fresh foods, though.

W:How long do frozen foods keep?

M:Seven months if you have a good freezer in your refrigerator.Frozen foods are also convenient.You can shop every two or three weeks instead of every day.

9.How does frozen food taste?

A.Fine.

B.Terrible.

C.Better than fresh foods.

10.Why do we think frozen foods are convenient?

A.We can shop every day.

B.We can shop every two or three weeks.

C.We needn’t shop any more.

11.How long can frozen foods keep?

A.7 months.

B.8 months.

C.9 months.

听第10段材料,回答第12~14题。

  Your body, which has close relations with the food you eat, is the most important thing you own, so it needs proper treatment and proper nourishment.The old saying“An apple a day keeps the doctor away”is not as silly as some people think.The body needs fruit and vegetables because they contain vitamin C.Many people take extra vitamins in pill form, believing that these will make them healthy.But a good diet is made up of nourishing food and this gives all the vitamins you need.The body doesn’t need or use extra vitamins, so why waste money on them?

  In the modern Western world, many people are too busy to bother about eating properly.They throw anything into their stomachs, eating hurriedly and carelessly.The list of illnesses caused or made worse by bad eating habits is frightening.

12.What does “Your body has close relations with the food you eat” really mean?

A.All kinds of food you eat can be made into your body.

B.Your body is made up of the food you eat.

C.What you eat has great effect on your health.

13.What does the old saying tell us?

A.The apple is the best among all kinds of fruits.

B.Apples can take the place of doctors.

C.Eating apples regularly do a lot of good to our body.

14.What should we do if we want to keep healthy?

A.Only eat an apple a day.

B.Eat properly.

C.Take as many vitamin pills as possible.

听第11段材料,并判断下列陈述是否正确(True or False)。

Renting an Apartment

Mr.Wei:I saw your advertisement in this morning’s New York Times, and I’d like to take a look at the apartment.

Mrs.Jones:Come in, please.It’s on the second floor.This way, please.

Mr.Wei:How much does the apartment rent for?

Mrs.Jones:It’s three hundred dollars a month...Here we are.This is the living room.There are windows in every room.The kitchen is on your left.

Mr.Wei:There are two bathrooms.That’s great!

Mrs.Jones:By the way, we don’t allow any pets here.

Mr.Wei:I see.What about decorating?

Mrs.Jones:If you decide to move in, we will repaint the apartment on the condition that you sign a two-year lease(租约).

Mr.Wei:That means if I sign a one-year lease, there will be no redecorating at all?

Mrs.Jones:That’s right.

Mr.Wei:If I decided to take it, how soon could I move in?

Mrs.Jones:You can move in any time you like.As you can see, it’s already cleaned up.

Mr.Wei:Good.Er, Mrs…?

Mrs.Jones:Jones.

Mr.Wei:Mrs.Jones, I like this apartment very much, but I’d like to know my wife’s and kids’ opinions.I’ll come back this evening with them.Will that be convenient?

Mrs.Jones:That’s fine with me.

Mr.Wei:This is my business card.Thanks very much, Mrs.Jones.We’ll see you tonight.

15.The apartment is rented for three hundred dollars a year.

16.Pets are not allowed to raise in the apartment.

17.If the man wants to have the apartment decorated(装修), he will have to rent it for at least a year.

听第12段材料,并判断下列陈述是否正确(True or False)。

Checking In

Tom:I’d like to check in, please.

Reception Clerk:Awfully sorry, sir.There are no rooms available now.

Tom:But I have reserved a room the day before yesterday.

Clerk:Sorry.May I have your name?

Tom:Tom Wang.

Clerk:Please wait a minute.Let me check…Excuse me, but I can’t seem to find your name on our list.Are you sure you have a reservation for tonight?

Tom:Of course, I did it myself.

Clerk:I’m terribly sorry.There must have been some mistakes.Let me check it again…Oh, yes.There is a name listed as Tom Huang.It must be the fault of the clerk who registered your name.I apologize.

Tom:Don’t worry about that.

Clerk:According to the records, your reservation is for a single room with shower and air conditioner for two nights.The room rate will be $110 per night, including 10% tax and 4% service charge.Is it right?

Tom:Yes, that’s right.I’d like to pay my bill by credit card.

Clerk:May I take a print of your card?

Tom:Here you are.

Clerk:OK.Now could you fill out this registration card?

Tom:All right.

Clerk:Your room number is 707.Here is your key.The bellhop will help you to carry the suitcases to your room.Have a nice evening.

18.The guest’s name is Tom Huang.

19.The guest has booked a single room with shower and air conditioner for two nights.

20.The tax and service charge are not included in the $100 for the room rate per nigh.

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