1 don't know the restaurant, but it's to be quite a good one. A.said B.told C.spoken D.talked 查看更多

 

题目列表(包括答案和解析)

You have often heard it said, “Don’t sweat the small stuff.” When it comes to unnecessary worry, everything is small stuff, however, when it comes to paying attention to details in your business or personal life, there are no small things.

       One of my favorite titles for a book is “Elephants Don’t Bite,” which describes how big things are rarely what you have to worry about. It’s the small details that trick us into making a mistake. Elephants don’t bite, but mosquitoes(蚊子) always do.

       Think of your last good experience in a restaurant or on a flight. If you really examine what made this a good experience, you will discover that it was, quite likely, a series of small things or even one small extra detail. The unexpected kind greeting or warm “thank you” makes all the difference in the world.

       When I look at the list of my favorite restaurants, one of the details that will get an establishment on the list is to know and remember my name. The waiter or host may have simply checked the note book before greeting me by name. However, it really doesn’t matter as much that they know my name as it matters that they go to the extra effort to discover my name and greet me like a valued customer or friend. When it’s all said and done, we are each in the people business.

       We live in a consumer society, but what people value more highly than the goods and services they purchase are those that cannot be touched or felt, small things that add up to a great experience.

       To succeed personally or professionally, treat others as you would like to be treated.

1.The saying “Don’t sweat the small stuff.”(Paragraph 1 )most probably means_____.

       A.Get rid of small goods                                        B.Work hard on the details

       C.Don’t forget to do small things                            D.Don’t worry about unimportant things

2.Which of the following views does the writer want to express?

       A.Small things may disturb you on business trips.

       B.Elephants are gentle friends of human beings.

       C.Mosquitoes are more harmful than elephants.

       D.Details are important both at work and in daily life.

3.The writer will choose a restaurant that_____.

       A.treats him like a good friend                                B.greets him with his name

       C.provides his favorite food                                   D.makes an effort to please him

4.According to the writer, in a consumer society people value_____.

       A.good professional services in restaurants

       B.a satisfactory experience in small details

       C.the free exchange of views

       D.the good quality of goods

5.What would be the best title for the text?

       A.A Good Restaurant Service                          B.A Consumer Society

       C.Mosquitoes Do Bite                                     D.Elephants Weigh less

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听力

第一节

听下面5段对话。每段对话后有一个小题,从题中所给的A、B、C三个选项中选出最佳选项。听完每段对话后,你都有10秒钟的时间回答有关小题和阅读下一小题。每段对话仅读一遍。

W:I expected you’d come to my birthday party yesterday.

M:I’m terribly sorry,Susan.I had to see off a friend of mine at the airport last night.

1.Why does the man apologize to the woman?

A.He had to say goodbye to his friend at the airport.

B.He didn’t go to the woman’s party last night.

C.He had to go to another city with his friend.

M:I must apologize for not meeting you at the airport this afternoon.You must have been unhappy.

W:Well,you should have let me know that you weren’t coming.

2.How does the woman feel?

A.Very glad.

B.Very painful.

C.A little angry.

W:I’m sorry to have kept both of you waiting.The car was held up in the traffic.

M:That’s all right.We just got here ourselves.

3.How many people are there in the dialogue?

A.Two.

B.Three.

C.Four.

W:You are going to New York today,aren’t you?

M:Yes.I had thought I would fly,but then I decided that taking a bus would be cheaper than driving or flying.

4.How will the man get to New York?

A.By air.

B.By bus.

C.By car.

W:Daddy,have you decided what to do tomorrow?

M:We’ll go boating if it is fine.

W:Wonderful! I’m sure it will be fine.I’ve listened to the weather report.

5.What are they going to do tomorrow?

A.They are going to listen to the weather report.

B.They will go swimming.

C.They will go boating.

第二节

听下面5段对话或独白。每段对话或独白后有几个小题,从题中所给的A、B、C三个选项中选出最佳选项。听每段对话或独白前,你将有时间阅读各个小题,每小题5秒钟;听完后各小题将给出5秒钟的作答时间。每段对话或独白读两遍。

听第6段材料,回答第6~8题。

M:Excuse me,I’m trying to do some work.I’m afraid your children are making a lot of noise.Don’t they ever go to sleep?

W:I’m sorry.They are noisy.But you know it’s difficult to keep boys quiet.

M:I couldn’t work and I couldn’t sleep last night.And I was wakened by the noise they made early this morning.

W:I’m terribly sorry.You know they never listen to me.They are only afraid of their father.He’s away on business,but he’ll be back tomorrow.

M:I hope he can do something about it.

6.What is the relationship between the two speakers?

A.They are parent and teacher.

B.They are close friends.

C.They are neighbors.

7.What can you learn from the dialogue?

A.The man is making complaint to the woman.

B.The man is making some suggestion to the woman.

C.The man is satisfied after talking to the woman.

8.What’s not the result of the children’s noise?

A.The man couldn’t work.

B.The man couldn’t sleep.

C.The man couldn’t eat.

听第7段材料,回答第9~11题。

M:Oh,come in.

W:I just dropped in to return these books.Are you getting dinner ready? Something smells good.

M:Oh,I’m just preparing some noodles.

W:I thought your wife did the cooking.

M:She did,but she said she would come home late today.

W:So you’re the cook.What are you having with the noodles?

M:Some cabbages and tomatoes.Why don’t you stay and have dinner with us?

W:Thanks,but not today.I have to hurry off.Maybe some other time.

9.Where does this dialogue take place?

A.At the man’s home.

B.In a restaurant.

C.In a company.

10.Why does the woman come to the man’s home?

A.She wants to have dinner with him.

B.She comes to return some books.

C.She wants to learn how to cook.

11.Who does the cooking now?

A.The man.

B.The woman.

C.The man’s wife.

听第8段材料,回答第12~14题。

M:Don’t you just love this store? Every time I go through all the things here,I always find something interesting.

W:I know what you mean.Look at this box of clothes over here.Each piece costs only one dollar.

M:Look at what I got here!

W:What? So now you’re interested in wool coats all of a sudden.The weather is too warm for it,I think.

M:No,not that.I’m talking about this jacket from the 1950s.Isn’t it nice?

W:Yes,it is.It only costs five dollars,too.

M:I think if I clean it up a little and get the button fixed,it’ll look like it’s worth a million dollars!

W:I think I’m going to buy this little skirt and then I’ll be ready to go.How about you?

M:I’m ready anytime you are.

12.What are the speakers doing?

A.Trying on clothes.

B.Buying new clothes.

C.Buying old clothes.

13.What is the man interested in?

A.A coat.

B.A shirt.

C.A jacket.

14.What can we learn about the piece of clothes the man is interested in?

A.Some buttons are missing.

B.It’s worth millions of dollars.

C.It was made in 1950.

听第9段材料,回答第15~17题。

M:Hi,Jane.It’s nice to see you again.I heard you went to the US during your vacation.

W:Yes.I went to New York to attend a summer course in English.

M:Wow.You were lucky.How long did you stay there?

W:About 50 days.I went there on July 5th and came back on August 25th.

M:How about the course?

W:The course was very good.The teachers were nice.They taught us to listen,speak,read and write in English,but it was mostly speaking.One interesting thing I found was that the American classes are different from our classes here because they are very free.You can sit anywhere you like in the classroom.You can ask the teacher questions at any time during the class,and you are welcome to share your ideas with the class.I really liked this kind of class.

M:How interesting! Maybe our teacher should try that.

15.What was the woman’s main purpose in going to New York during the vacation?

A.To learn English.

B.To visit an American family.

C.To do business.

16.When did the woman come back from America?

A.On July 5th.

B.On July 6th.

C.On August 25th.

17.What in particular did the woman like about the American classes?

A.The teachers were kind.

B.The students were quite free.

C.There were too many activities in class.

听第10段材料,回答第18~20题。

  Mr.Grey was the manager of a small office in London.He lived in the country,and came to work by train.He liked walking from the train station to his office unless it was raining,because it gave him some exercise.

  One morning he was walking along the street when a stranger stopped him and said to him,“You may not remember me,sir,but seven years ago I came to London without a penny in my pockets.I stopped you in the street and asked you to lend me some money,and you lent me five pounds,because you said that you were willing to take a chance so as to give a man a start on the road to success.”

  Mr.Grey thought for a few minutes and then said,“Yes,I remember you.Go on with your story.”

  “Well,” answered the stranger,“are you still willing to take a chance?”

18.Why did he walk from the station to his office?

A.To save money.

B.To buy something necessary.

C.To have more exercise.

19.Which of the following statements may be true?

A.The stranger once asked Mr.Grey for money.

B.The stranger and Mr.Grey knew each other very well.

C.The stranger was going to give Mr.Grey his money back.

20.What did the last sentence mean?

A.He wanted to give Mr.Grey a chance to help others.

B.He wanted to ask Mr.Grey for some more money.

C.He hoped Mr.Grey could help him to be successful in his work.

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听力(共两节,满分30分)

第一节(共5小题;每小题1.5分,满分7.5分)

听下面5段对话。每段对话后有一道小题,从每题所给的A、B、C三个选项中选出最佳选项。听完每段对话后,你将有10秒钟的时间来回答有关小题和阅读下一小题。每段对话你将听一遍。

1.Where is the man’s bike now?

A.Under the stairs.

B.At the gate.

C.In the garden.

2.What does the man mean?

A.He doesn’t like the hotel.

B.They can’t afford to stay at the hotel.

C.They do not want to stay at a hotel.

3.What time is the woman leaving?

A.At 4∶30.

B.At 4∶00.

C.At 3∶30.

4.What does the man think of Mr.Stone’s lessons?

A.Boring.

B.Helpful.

C.Unnecessary.

5.What is the woman doing?

A.Offering suggestions.

B.Expressing dissatisfaction.

C.Asking for help.

听力原文:(Text 1)

M:I had my bike repaired.Last night I put it at the gate but can’t find it now.

W:It was in my way when I went to the garden.So I put it under the stairs.It’s still there.

(Text 2)

W:Why don’t we stay at the Grand Regency Hotel?

M:You are joking!Do you know how expensive that place is?There is no way we can afford to stay there.

(Text 3)

M:Don’t you usually leave for the airport at four o’clock?

W:Yes.I usually do.

M:Well, why are you leaving so early?

W:It’s going to snow, so I have to leave half an hour earlier.

(Text 4)

W:Mr.Stone’s lessons were a waste of time.He was always telling funny stories.

M:But he was actually covering what we should learn.

(Text 5)

M:I’d love to go to the Super Bowl next week, but I don’t think there are any more tickets.

W:Why don’t you talk to Laura?She’s a big football fan.She might be able to give you some advice on how to get a ticket.And I know she is planning to go herself, so maybe you could go with her.

第二节(共15小题;每小题1.5分,满分22.5分)

听下面5段对话或独白。每段对话或独白后有几个小题,从题中所给的A、B、C三个选项中选出最佳选项。听每段对话或独白前,你将有时间阅读各个小题,每小题5秒钟;听完后,各小题给出5秒钟的作答时间。每段对话或独白读两遍。

听第6段对话,回答第6~7题。

6.What might be the relationship between the two speakers?

A.Workmates.

B.Friends.

C.Mother and son.

7.What are they talking about?

A.The man’s major in college.

B.The man’s favorite subjects.

C.The man’s future job.

听力原文:(Text 6)

W:So what do you think you are going to do when you graduate, John?

M:I’m not sure.My dad says I should work in information technology.You know something with computers.

W:Is that what your dad does?

M:Not really.He is an engineer.

W:How about you?What are you interested in doing?

M:Well.I’m interested in medicine.I’d love to be a doctor.

W:Yeah, what subject are you good at?

M:Math is my best subject.And I’m also pretty good at science.

听第7段对话,回答第8~9题。

8.Who is the woman complaining about?

A.Her boss.

B.Her husband.

C.Her friend.

9.What is the man’s advice?

A.Finishing her job earlier.

B.Leaving the task to others.

C.Asking others for help.

听力原文:(Text 7)

W:If that man gives me any more letters to type, I’ll scream.He’s given me ten already today, and there’ll be more when I get back from coffee break.I’ll be here till midnight.

M:Calm down, Franny.He can’t make you stay after five.Finish what you can, and leave the rest for Mary.

W:But they’re important letters, Joe.They should go out tonight.

M:That’s not your worry.If they’re important, he should have given them to you earlier.

听第8段对话,回答第10~11题。

10.What happened to the woman?

A.She couldn’t cross a busy street.

B.She got into a moving taxi.

C.She got hurt by a taxi.

11.Where are the two speakers?

A.In the hospital.

B.In the street.

C.In a police station.

听力原文:(Text 8)

M:Tell me what happened.

W:Well, I wasn’t paying attention when I started to cross the street, and I stepped in front of a taxi.I didn’t realize it was still moving.

M:Can you walk?

W:Not very well.

M:Where does it hurt?

W:My side hurts when I take a step?

M:Okay, don’t try to walk anymore.Don’t worry.An ambulance is on the way.You know, you’re very lucky;you could have easily been killed in the accident.

W:Yes, I guess I could have.

M:You’ll have to fill out a form.Do you have any identification with you?

W:I have my passport.By the way, how did you get here so fast?

M:Someone dialed 911 and reported the accident.We were in the area and got a radio call.It only took a minute or so to get here.

听第9段对话,回答第12~14题。

12.What does the man want to find out?

A.The cost of taking a taxi.

B.The nearest bus stop.

C.How to get to a hotel.

13.How many possibilities does the woman suggest?

A.2.

B.3.

C.4.

14.What is the man’s final decision?

A.Checking the schedule.

B.Waiting for another bus.

C.Taking a taxi.

听力原文:(Text 9)

M:Excuse me, can you help me?

W:Of course.What can I do for you?

M:Can you tell me how I can get to the Excelsior Hotel from here?

W:The Excelsior?Let’s see, that’s in the city, right?

M:Yes, it is.On Forty-third Street, just off Eleventh Avenue.

W:Well, you can take a bus to the city.Just go out of the front door of the terminal and cross the street.There is a sign that says, “Airport-City Bus.” Otherwise, you can take a taxi.You can catch one right in front of the terminal.

M:Thank you.Oh, do you know how much the bus fare is?

W:It’s five dollars.A taxi costs about fifteen to twenty dollars.

M:I’d better take a bus then.How often does the bus run?

W:I think you just missed one.There is a schedule printed on the sign outside.I think that the buses ran every half hour or so.

M:On second thought, I’d better take a taxi.I have a lot of luggage and it’s late.Thank you!

听第10段对话,回答第15~17题。

15.Where does the conversation most probably take place?

A.On a plane.

B.On a train.

C.In a restaurant.

16.Why is the man worried?

A.This is his first time abroad.

B.He cannot arrive on time.

C.He has never seen his grandson.

17.When did the man first see Europe?

A.Recently.

B.After his wife’ s death.

C.During the Second World War.

听力原文:(Text 10)

W:Yes, Sir.You called?

M:Yes, I wonder if you could bring me another bottle of beer.

W:Certainly.Would you like anything else?

M:Well, my grandson is supposed to meet me in London at the airport.Do you think he’ll be able to find me?

W:I’m sure he will.You don’t have to worry about that.Are you going to be visiting him?

M:Yes.I’ve never seen my grandson.

W:I think you’ll have a wonderful time in London.It’s beautiful, is this your first time abroad?

M:No, I saw quite a bit of Europe before, Rome, Berlin, Paris, places like that, but I’ve never been to London.

W:Oh, then you have flown before too.

M:No, that was during the Second World War and I went to Europe on a large ship carrying soldiers.

W:Things are quite different in Europe nowadays.

M:I’m sure they are.I’m really interested to get there.

W:Well, it’s 4∶00 now and we’ll be there at 6∶00.Will you be staying long?

M:I plan to stay five weeks.I was a teacher but I have stopped working.My wife has died and so I can go wherever I want.

W:I think you’ll have a good time.I’ll go and get a beer for you.

听第11段独白,回答第18~20题。

18.What is the talk mainly about?

A.Improving our memory.

B.Taking care of our health.

C.Collecting information.

19.What should we do to remember someone’s name?

A.Write it down on a piece of paper.

B.Pay more attention to his or her first name.

C.Remember his or her last name.

20.What does the speaker suggest to us?

A.Having a rest for twenty minutes.

B.Taking some Vitamins B1 and B2.

C.Doing sports during the break.

听力原文:(Text 11)

  W:There are many ways in which the memory can be improved.In fact, I believe we all have the ability to remember up to six times more than we do.

  A lot of people find that visualizing information is very helpful.For example, if you are trying to remember a telephone number, imagine it written down on a piece of paper.

  Remembering people’s names is a problem for a lot of people.I recommend that when you are introduced to someone you concentrate on his or her first name.It probably won’t offend anyone if you have to say, “What was your last name again, Sarah?” but Sarah might be upset if you forget her first name.

  Of course, regular breaks are important and it’s better not to work for long periods without taking one, stopping for rest about every twenty minutes is best.

  Finally, take care of yourself physically.Avoid substances like coffee, alcohol or drugs, because they dull the mind.And don’t forget your vitamins-B1 and B2 are particularly good for the memory.

查看答案和解析>>

听力

第一节(共5小题;每小题1.5分,满分7.5分)

听下面5段对话。每段对话后有一个小题,从题中所给的A、B、C三个选项中个选出最佳选项。听完每段对话,你都有10秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。

1.Which of the following countries isn’t mentioned?

A.Sweden.

B.Scotland.

C.Switzerland.

2.What is the probable relationship between the two speakers?

A.Husband and wife.

B.Waitress and customer.

C.Two school friends.

3.Where are they talking?

A.In the classroom.

B.In a shoe shop.

C.In a hospital.

4.How does John find Mary’s poem?

A.Quite good.

B.Quite bad.

C.Not too bad.

5.How are Tom and Rose getting along with each other?

A.Badly.

B.Well.

C.Sincerely.

第二节(共15小题;每小题1.5分,满分22.5分)

听下面5段对话。每段对话或独白后有几个小题,从题中所给的A、B、C三个选项中个选出最佳选项。听完每段对话或独白前,你将有时间阅读各个小题,每小题5秒钟;听完后,各小题给出5秒钟的作答时间。每段对话或独白读两遍。

听第6段材料,回答第6至7题。

6.Where is the department that the man wanted to go to?

A.It’s on the third floor.

B.It’s on the first floor.

C.It’s on the fourth floor.

7.What will the man probably do next?

A.To buy a pair of shoes.

B.To try the suit on.

C.To eat something.

听第7段材料,回答第8至10题。

8.Why does the man want to have a word with the head waitress?

A.Because he has been kept waiting for a long time.

B.Because he wants to complain about the food.

C.Because he wants to pay the bill.

9.What do we know about the restaurant?

A.It must be a new one.

B.They don’t know how to serve the people.

C.They need more waiters.

10.What would have happened if the head waitress had known about his situation?

A.She would have served him much earlier.

B.She would have brought another drink.

C.She would have turned to her boss for help.

听第8段材料,回答第11至13题。

11.Where did the man work before?

A.In a port.

B.In a bank.

C.In a government office.

12.How did the man like the work and the people in the shipping department?

A.The work was tiring, and the people weren’t friendly.

B.The work was tiring, but the people were friendly.

C.The work wasn’t tiring, but the people weren’t friendly.

13.What did the woman wish?

A.She wished that the man would get on well with the people.

B.She wished that the man would be friendly to the people.

C.She wished that the man’s idea would come true.

听第9段材料,回答第14至16题。

14.What did the man do before they met?

A.He did housework.

B.He went shopping.

C.He went to the Art Museum.

15.What is the typical English weather?

A.Foggy.

B.Rainy.

C.Sunny.

16.How would they go to the Art Gallery?

A.By taxi.

B.By bus.

C.By car.

听第10段材料,回答第17至20题。

17.Where are the two speakers?

A.At the radio station.

B.On a TV show.

C.In the open air.

18.What are they talking about?

A.Their journey.

B.The forest.

C.The birds and plants.

19.How many trees grow in one square kilometer?

A.About 1,500.

B.About 20,000.

C.About 750.

20.What is t he woman?

A.A reporter.

B.A student.

C.An actress.

查看答案和解析>>

Listening Comprehension

Section A

Conversation 1

1.What's wrong with the man?

A.He took the wrong direction.

B.He lost his way.

C.He missed the bus.

2.Which bus should the man take?

A.No.30.

B.No.2.

C.No.13.

Conversation 1

M:Excuse me.I'm going to the National Museum.Which stop should I get off at?

W:I'm afraid you're going in the wrong direction.This No.30 bus is bound for the airport.You should have caught a bus on the opposite side of the road.

M:Then which bus should I change to? Should I take bus No.2?

W:No.Just get off at the next stop, cross the road and take No.13 in the opposite direction.

Conversation 2

3.What can't the man believe?

A.That he hurt his arm.

B.That his team missed the goal.

C.That his team lost the game.

4.What's the man's attitude towards his team?

A.Confident.

B.Disappointed.

C.Surprised.

Conversation 2

W:I heard you hurt your arm in the football match last weekend.Are you OK?

M:It's nothing serious.I just can't believe that we lost to Class 2.After we scored the goal, we had a good chance to win, but we lost the game.

W:Don't take it so hard.Failure always makes us try harder next time.

M:You're right.I am confident that we will beat them next time.

Conversation 3

5.What time is it now?

A.5∶45

B.5∶55

C.7∶55

6.Where will the speakers probably go first?

A.A cinema.

B.A shopping center.

C.A restaurant.

Conversation 3

M:How about seeing a movie tonight, Helen?

W:That sounds great.I haven't been to a movie for quite a long time.

M:OK.Let me see.The movie starts at 7∶55.We still have two hours and ten minutes.Why don't we go out and have a quick dinner near the cinema?

W:Fine, but I have to stop at the shopping center first

Conversation 4

7.What does the woman complain about?

A.The bill is not clear enough.

B.The bill is sent to a wrong address.

C.The bill she received is wrong.

8.Why do the mistakes occur?

A.The man is careless.

B.The old computer doesn't work well.

C.The man doesn't use the computer correctly.

9.What does the man promise to do finally?

A.Get a new computer.

B.No such mistake will happen again.

C.Send the presents to the woman.

Conversation 4

W:I'm afraid I have a complaint to make.

M:Please take a seat and tell me what is the matter.

W:I'm sorry to say that the bill you sent me is not right

M:Not right, madam? That's strange.

W:Yes, I know.What's more, this isn't the first time.

M:Really? That's hard to believe.

W:It has happened five or six times in the past three months.

M:Well, I must apologize, madam.Maybe it's the old computer

W:Well, don't you think it's about time you got it working properly? It's caused me a lot of inconvenience.

M:I agree entirely.I promise it won't happen again

Conversation 5

10.Where does the conversation take place?

A.At home.

B.In a factory.

C.In a store.

11.What is the man so nervous?

A.He's been waiting for the call for a long time.

B.He's failed to answer the phone several times.

C.He's missed an important phone call.

12.What's the call about?

A.The man's company.

B.The man's new work.

C.The man's music.

Conversation 5

M:Linda, could you please turn down the music a little more?

W:OK.What's the matter?

M:Well, I'm expecting an important phone call, which has something to do with my new work

W:You mean you've found a new job?

M:Yes, it's with a big company, so I don't want to miss the opportunity.

W:Don't worry.You'll be fine.

M:Was that the telephone?

W:I didn't hear anything.

M:I thought I heard it ring two or three times.

W:Sometimes when the windows are open you can hear the neighbor's phone ringing.

M:I've been waiting so long now.It's making me quite nervous.

W:Well, why not go outdoors to calm down and do what you want to do outside? I'll call you if the phone rings.

M:Thanks a lot.

Conversation 6

13.What's the man's reaction to his trip?

A.Optimistic.

B.Excited.

C.Nervous.

14.What will the man do when he checks in?

A.Examine his hand luggage.

B.Bring a boarding pass with his seat number.

C.Show his ticket and passport.

15.When should the man pay the departure tax?

A.When he checks in.

B.When he buys the ticket.

C.When he boards the plane.

Conversation 6

W:Mr.Jones, are you ready for the trip?

M:Oh, yes.I'm really excited about it, but could you tell me what I have to do at the airport? I've never flown before in my life.

W:I see.Now, as you enter, on your left you'll see a lot of check-in desks.You should go to your airline desk, okay? Actually that's very close to the entrance.

M:You mean as soon as I enter the airport, I will see the airline desk?

W:That's right.Once you are at the airline desk, show your ticket and passport to the clerk and place your luggage on the scales.

M:Is there any limit of my luggage?

W:Yes.Try not to have more than 25 kilograms altogether.Oh…and don't check in your hand luggage, as you'll bring it along with you on the plane.

M:Well.What should I do after checking in my hand luggage?

W:Then, the clerk will give you a boarding pass with your seat number printed on it.

M:A friend of mine told me something about a departure tax.What's that? Have I paid for it?

W:Don't worry.It's included in the price of your ticket

M:Oh, thank you.

Section B

  There are two types of people in the world.Although they have equal degrees of health and wealth and the other comforts of life, one becomes happy, the other becomes unhappy.This arises from the different ways in which they consider things, persons, and events, and the resulting effects upon their minds.

  The people who are to be happy fix their attention on the conveniences of things, the pleasant parts of conversation, the well-prepared dishes, the goodness of the wines, and the fine weather.They enjoy all the cheerful and positive things.They are in good spirits all the time.People like to make friends with them and are happy when they are successful.It can make you popular among your classmates and strengthen the relationship with others.

  Those who are to be unhappy always think and speak the negative things.So they are continually discontented.Those people tend to criticize and offend others, which makes themselves disagreeable everywhere.No one loves them and treats them as their friends.No one shows respect to them, either.They should change this bad habit, or they would not live a happier life.

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