50. A. talks　 B. passages　 C. clues　 D. stories　

(B)

There are a variety of techniques that can be used to bring about success in selling. Here are a few that are often mentioned by ___51___ salespeople.

1) Fine out what your customer’s real wants and needs are. Listen as they tell you what they are interested in.

2) Know all about ___52___ and what it can do for your customer. Product ___53___ is a “ must“ in personal selling ___54___ it creates customer confidence, builds enthusiasm, and makes the situation more ___55___ . Lay emphasis on the unique ___56___ of your product over others.

3) Take a confident attitude in ___57___ your product. It is more ___58___ when the salesperson says, “ May I help you?” than when he or she says”　 You wouldn’t like to see our model, would you?”

4) ___59___ yourself to deal with objections. If the customer says the price is too high, you ___60___ reply, “ Yes, the price ___61___ a little higher than you planned. However, actually you’ll ___62___ money because of high quality of this product. “　 ___63___ what happens, don’t disagree with your ___64___ when he or she says the price is too high.

5) Use praise ___65___ .

49. A. but　 B. or　　 C. as well as　 D. instead of　

48. A. an instructor　 B. a friend　C. your family　 D. your audience　

47. A. readable　 B. related　C. complete　 D. acceptable　

46. A. send　 B. analyze　 C. receive　 D. gather　

45. A. leading　 B. impressive　 C. chief　 D. major　

44. A. write down　 B. remember　C. believe　 D. prepare　

43. A. knowledge　 B. information　C. instruction　 D. technology　

42. A. share　 B. talk C. show D. discuss　

(A)

Consider these situations: You have just read an excellent book and want to tell a friend about it. You have seen an exciting movie and want to __41__ your instructor to go to see it. You have heard an inspiring lecture, and want to __42__ your new found knowledge with a roommate who didn’t attend the lecture.

How to give this type of __43__? You could tell everything you __44__ about the book, movie, or lecture, but you will probably just want to select the __45__ points and tell these to your listener. This, of course, is called summarizing(概括).

To create a good summary-one that is both accurate and brief(简洁)-you need to follow two steps. First, __46__ information by reading, taking notes, or listening carefully so that your summary is as brief as possible but still accurate and __47__. Your audience will help you decide how thorough you need to be. If you give your summary to __48__, perhaps for an examination, it will need to be extremely complete __49__ accurate. You will need to keep in mind any __50__ your instructor might have given you during the lecture to indicate what he or she considers especially important. If you are summarizing a movie for a friend, you can be less thorough. Part of the task of summarizing is knowing what to include and what to leave out.

41. A. request　 B. remind C. persuade D. expect