11. 打电话

A: Hello! May I speak to Tom?　 B: Hold on, please.

A: Is that Mary speaking?　 B: She isn't here right now. Can I take a message for you?

10. 约会

　　 A: Shall we meet at 4:30 ? / Let’s make it 4:00.　 B:　 All right. See you then.

9. 提供帮助和应答

　 A: Can I help you? / Would you like some help?

　　 B: Thanks. That would be nice / Yes, please. / No, thank you all (just) the same. / No, thank you anyway./ That's very kind of you, but I can manage it myself.

　　 A: What can I do for you?　　 B: I’d like to go to the No. 3 Middle School.

8. 祝愿、祝贺和应答

　 A: Good luck! / Best wishes to you. / Have a nice / good time. / Congratulations! / Have a good journey.!

　　 B: Thank you.

　　 A: Happy New Year! / Merry Christmas! /　 Happy birthday to you.

　　 B: The same to you.

7. 请求允许和应答

　 A: Could I smoke here? / I wonder if I could smoke here.

　B: Yes (Certainly). / Yes, do please. / Of course you may. / That's OK (all right). / I'm sorry, but it is not allowed / You'd better not.

　A: Do you mind if I open the window?

　B: Not at all./ Of course not./ Certainly not./ I’m sorry, but you’d better not.

6. 邀请和应答　

　 A: Would you like to...?

B: Yes, I'd love to. / Yes, with pleasure./　 Yes, it's very kind ( nice )of you. / I'd love to, but I have other plans.

5. 道歉和应答

　 A: I’ m sorry.　

B: That’s all right (OK.). / It doesn’t matter./ Never mind./ That’s nothing./ Forget it.

4. 感谢和应答

　 A: Many thanks!/ Thanks for your help!/ I appreciate your help!

　 B: That’s all right (OK). / You are welcome./ Don’t mention it./ It’s a pleasure./ My pleasure.

　　 (cf. With pleasure. 用于回答对方的求助、邀请)

3. 告别

　 See you (later)!　 / Good night!( cf. Good evening!)/ Nice seeing you.

2. 介绍和应答

A: This is Mr./ Mrs./ Miss/ Ms Brown.　 B: Hello!/ How do you do ?/ Nice to meet you!